Summary
Overview
Work History
Education
Skills
Websites
Accomplishments
Languages
Certification
Timeline
Generic

SUPREETH AS

Hyderabad

Summary

Quality focused Store Manager skilled at providing employees clear guidelines and targeted goals to drive sustained revenue growth, team efficiency and customer loyalty. Knowledgeable about recruiting, hiring, training and motivating qualified teams to meet and exceed objectives. Motivational leader, strategic planner and analytical problem solver with demonstrated record of retail success.

Overview

10
10
years of professional experience
1
1
Certification

Work History

Store Manager

OnePlus Technology India Pvt Ltd
Hyderabad
12.2023 - Current
  • Delivered personalized customer service by guiding purchase processes and addressing inquiries.
  • Managed daily store operations and ensured smooth workflow among staff.
  • Trained and mentored team members on product knowledge and customer service standards.
  • Coordinated inventory management to maintain optimal stock levels and reduce losses.
  • Implemented promotional strategies to enhance customer engagement and store visibility.
  • Analyzed sales data to identify trends and adjust merchandising strategies accordingly.
  • Developed staff schedules to ensure adequate coverage during peak hours.
  • Developed strategies to enhance customer service, boost store sales, and increase profitability.
  • Managed 20k square feet of retail space, significantly improving store operations over two years.

Senior Executive

Imagine Premium Apple Store
Hyderabad
03.2019 - 11.2023
  • Created a store opening checklist to create Pristine sales and environment with display upholding brand guidelines.
  • Ensure Planning availability of the stocks. Adherence to SOP s.
  • Diligently handling escalated customer complaints, I responded calmly and professionally to address issues and provided vouchers to encourage return visits.
  • Coordinate with all departments to manage the floor to provide a great customer experience.
  • Delivered product demonstrations, pitches, and training for higher-ranking executives, C-suite members, and company personnel.
  • Generated accurate and on-time monthly reports to improve individual accountability, and transparency of pipeline progress and sales process.
  • Handling escalations as a priority. Create a healthy environment.

Senior Sales Executive

Bose Corporation India
Hyderabad
02.2017 - 02.2019
  • Complete store operations, performance management, teamwork in the store, inventory planning, store upkeep, and so on.
  • Increased the new market by establishing a sales pipeline and building a strong reputation through hosting meetings and industry events.
  • Consulted and presented client pitches, increasing brand exposure through high-profile client purchases.
  • Presented monthly reports to improve individual accountability and transparency of pipeline progress and sales processes. This has helped the team perform above and beyond.
  • Conducted research and networking using LinkedIn and other social media platforms to identify target companies, reach out to appropriate contacts, and increase sales.
  • Maintain all relevant reports to keep track of the progress level.

Classroom Trainer

VIVO Mobiles India
Hyderabad
01.2015 - 02.2017
  • Identified at-risk customers by analyzing train data and monitoring order volumes.
  • Possess excellent communication and customer-handling skills.
  • Being able to deliver the right mix of product services.
  • Collaborated with teams to create engaging training materials and resources.
  • Developed and delivered training sessions for new mobile technology products.

Education

B. Com -

GITAM University
Hyderabad, TS, India
01.2022

Aviation -

Aptech Aviation & Hospitality
Hyderabad, TS, India
01.2017

ITI -

Ratnapuri Institute of Technology
Hyderabad, TS, India
01.2015

Skills

  • Store operations
  • Work Planning and Prioritization
  • Store operations oversight
  • Customer relationship management
  • Conflict resolution
  • Time management
  • Problem solving
  • Team collaboration

Accomplishments

  • Established Project Phoenix, Shenzhen, China, (OnePlus)
  • Awarded - Best Accessories Champ (Imagine Premium Apple Store)

Languages

English
First Language
Hindi
Proficient (C2)
C2
Telugu
Proficient (C2)
C2
Kannada
Proficient (C2)
C2
Tamil
Intermediate (B1)
B1

Certification

  • Certified business analysis

Timeline

Store Manager

OnePlus Technology India Pvt Ltd
12.2023 - Current

Senior Executive

Imagine Premium Apple Store
03.2019 - 11.2023

Senior Sales Executive

Bose Corporation India
02.2017 - 02.2019

Classroom Trainer

VIVO Mobiles India
01.2015 - 02.2017

B. Com -

GITAM University

Aviation -

Aptech Aviation & Hospitality

ITI -

Ratnapuri Institute of Technology
SUPREETH AS