Results oriented Business Analyst with 4.8 years of experience in identifying and implementing process improvements resulting in delivering the projects on time with high efficiency. Proven track record in managing multiple projects along with multiple teams to implement new systems and skilled in data analysis, project management, and stakeholder collaboration, with a strong commitment to driving business growth and achieving organizational goals.
Hi, I’m
Supreeth Iston Simon Dsa
Business Analyst
Navi Mumbai
Summary
Overview
5
years of professional experience
2
Certificates
7
years of post-secondary education
Work History
GEP WorldwideNavi Mumbai
Business Analyst
07.2022 - Current
Job overview
- Lead Master Data and Migration team for EMEA, NALA, and APAC site deployments.
- Collaborating with stakeholder groups and understanding business use case of client, forming solution, and accurately documenting these, for coordinating build to ensure business and technology alignment and collaborated with cross-functional teams to improve business processes.
- Taking complete ownership of testing, including functional, system integration testing , unit and user acceptance and conducting configuration workshops with relevant stakeholders
- Acting as liaison between customer and various groups within GEP, such as technical support, engineering, and product management and drive closure of defects/issues to reduce time and impact between each go live with supporting deployment of sites via production cutover planning and execution activities.
- Testing on different types of modules, like contracts and P2P and deploying multiple enhancements of GEP SMART Migration tool associated with business processes.
- Delivery of all aspects of data analysis, mapping, and transfer with key stakeholders and system integration partners.
Mojo Markets Pvt LtdMumbai
Junior Analyst
08.2021 - 04.2022
Job overview
- Generated standard and custom reports to provide insights into business performance.
- Assisted in developing customized dashboards for various stakeholders using visualization tools like Power BI, increasing user engagement with data insights.
- Enhanced data analysis accuracy by implementing new data validation techniques and tools.
- Performed Smoke, Unit, and UAT Testing for all build releases for product and provided sign-off for production readiness.
- Optimize product performance with data-driven analysis and continuous improvement initiatives.
- Launched successful products by conducting thorough market research and identifying customer needs.
- Continuously monitored customer feedback channels after launch to gather insightful data for future iterations or updates.
- Involved in providing training to new joiners about process and solving their queries.
Newfold DigitalMumbai
Web Solutions Specialist
06.2019 - 08.2021
Job overview
- Determined coding requirements for specialized scripts.
- Boosted web traffic by improving navigation and rectifying bottlenecks.
- Responsible for troubleshooting and resolving all technical issues in software and range of products and services it provides.
- Working with Lead in building strategies to improve efficiency, profitability, and quality of service.
- Testing all products and services and documenting resolution process to help increase business for company.
- Performing database functions related to software and data backup and recovery.
- Managed high volume of inbound calls, chats, and tickets while maintaining excellent call quality standards and adhering to established procedures.
- Troubleshooting Email Deliverability and Hosting issues by generating email deliverability logs (inbound and outbound) and identifying critical loads on server by generating server logs via bash scripting.
Education
Fr. Conceicao Rodrigues Institute of TechnologyNavi Mumbai, India
Bachelor of Engineering (BE) from Information Technology
06.2014 - 08.2019
University Overview
Tilak College of Science, Commerce And Arts Navi Mumbai, India
Junior College from Science
05.2012 - 02.2014
University Overview
Skills
Data analysis and Data modeling
Certification
Microsoft certification on 'Introduction to programming using JavaScript'
Timeline
Business Analyst
GEP Worldwide
07.2022 - Current
Junior Analyst
Mojo Markets Pvt Ltd
08.2021 - 04.2022
Web Solutions Specialist
Newfold Digital
06.2019 - 08.2021
Fr. Conceicao Rodrigues Institute of Technology
Bachelor of Engineering (BE) from Information Technology
06.2014 - 08.2019
Tilak College of Science, Commerce And Arts
Junior College from Science
05.2012 - 02.2014
Microsoft certification on 'Introduction to programming using JavaScript'
Maharashtra State Certification in Information Technology (MS-CIT)
Achievements Initiatives
Achievements Initiatives
- Created a document for common issues encountered and shared it among team members
- Awarded twice for overall performance
- Awarded multiple times for Customer Satisfaction
- Recived multiple recognination emails from Client
Awards and Recognition
Awards and Recognition
- 2023 - Certificate of Appreciation from the Client - Roche
- 2023 - GEP Kudos Certificate - Spot Recognition
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