Results-driven Senior Manager with 16 years of experience, including 12 years in automation testing and 4 years in Java development. Delivered enterprise-level projects such as AI travel assistant chatbots that improved digital workflows and customer satisfaction. Skilled in test automation frameworks, CI/CD pipelines, and cloud-native architectures, with a strong track record of team leadership and professional mentorship.
Overview
18
18
years of professional experience
Work History
Senior Manager
MORGAN STANLEY INDIA SERVICES PRIVATE LIMITED
06.2019 - Current
Contributed as a core developer in the DocuSign integration project.
Handled end-to-end development tasks and production issues.
Worked with Spring Boot and Java microservices architecture to develop secure, scalable backend services.
Managed stakeholder relationships to ensure alignment and satisfaction across projects.
Developed a GenAI Retrieval-Augmented Generation (RAG) application to accelerate production issue resolution.
Scraped knowledge bases and ServiceNow tickets to provide quick resolutions using OpenAI models.
Led the fine-tuning of models and integration using Python and OpenAI.
Developed a connector between OpenAI and Amelia, enabling users to receive accurate answers related to departmental queries.
Leveraged Python, Groovy, and Amelia APIs for seamless integration and enhanced user experience.
Spearheaded the development of an AI-powered travel assistant chatbot from concept to deployment.
Handled complete project management, including requirement gathering, architecture design, development, testing, and release.
Utilized Python, Groovy, and the Amelia platform to build intelligent conversation flows and natural language processing capabilities.
Initiated exploration and implementation of AI technologies using the Dataiku platform.
Developed multiple intelligent agents using Langchain, LLM Mesh, and OpenAI models.
Facilitated training sessions to mentor junior staff on best practices and procedures.
Experimented with prompt engineering and AI-driven workflow automation to support business intelligence solutions.
Test Architect
Instarem
11.2018 - 05.2019
Designing the framework and developing the same and selecting on the appropriate tools for automating the application for regression packs.
Providing technical solution to QA team on automation front and providing the technical leadership to the team.
Sr. QA Engineer
Cornerstone OnDemand
05.2016 - 11.2018
Writing automation scripts using cucumber [BDD] and Java framework using selenium for regression packs and performing rounds of testing on various environments to support the product release versions in an agile methodology.
Managing a team of QA Testers (4 testers); providing the managerial and technical leadership to the team.
Automation Developer
J.P. Morgan
07.2013 - 05.2016
Working as an automation tester for the automation team whereby I am involved in the test case automation using BPT and hybrid framework for commercial cards and banking application.
Have been part of 3 POC phase projects and delivered the framework by working on it from scratch. And running those scripts as part of BVT and PVT and creating regression suite.
Senior Software engg
Citius Tech pvt Ltd
01.2013 - 07.2013
Technical Associate
Tech Mahindra
03.2010 - 01.2013
Java Developer
Passion InfoTech Pvt. Ltd
07.2008 - 10.2009
Education
Bachelor of Engineering (B.E.) - Computer Technology/Computer Systems Technology