SUPRIYA G
Pedda Panjani
Summary
As astute Professional with Over 4 Years Experience in customer service client Relationship Management. Dedicated to maintaining optimal security and customer satisfaction while meeting ambitious sales targets. Experienced in cash handling, balancing drawers, loan processing and inventory management.
Overview
6
6
years of professional experience
Work History
BANK TELLER
HDFC BANK LTD
07.2022 - Current
- Processed daily client transactions, including deposits, withdrawals, money transfers, loan payments, and selling cashier’s checks.
- Assisted clients with various questions and concerns related to their accounts and bank products.
- Helped customers open and close checking accounts, credit cards, savings accounts, personal loans, and mortgages.
- Learned about customer's financial needs, established trust, and optimized sales opportunities resulting in quality customer service.
- Maintained in-depth knowledge of bank products and services to provide appropriate recommendations to customers.
- Maintained accurate records of customer transactions in line with bank procedures.
PROCESS (EXECUTIVE)
GOLD LOAN
01.2020 - 07.2022
- Ensure High level of consumer satisfaction by building and maintaining a good relationship with customer
- Responsible for providing customer service and operations support to portfolio of high profile corporate and commercial customers
- Manage saving account and current account Gold Loan ensuring Deeping of exiting through selling of products
- Provide Client service to existing customers I am required to manage all aspects of customer relationship
- Regular visits to customers place to maintain and develop healthy relationship with exciting Clients for getting referral business from them
- Achieving monthly sales target.
Education
B. Com -
Padmavathi women’s Degree College
01.2016
CEC - undefined
Muni Narayana Junior College
01.2013
SSC - undefined
GHS School
Pedda Panjani, Andra Pradesh01.2011
Skills
- Deposit and withdrawal management
- Transaction processing
Timeline
BANK TELLER
HDFC BANK LTD
07.2022 - Current
PROCESS (EXECUTIVE)
GOLD LOAN
01.2020 - 07.2022
CEC - undefined
Muni Narayana Junior College
SSC - undefined
GHS School
B. Com -
Padmavathi women’s Degree College
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