To work in a challenging environment that gives me ample opportunities along with responsibilities to explore my fullest potential and develop both individually and professionally
Coveted Achievements:
Successful in driving and supporting mature, high-performing agile teams achieve application modernization in critical banking domains.
Part of the Agile Transformation Office within Cisco, which is a focused group of Agile Coaches, working across Geographies and Business Units to support Program Transformations
Involved in the Agile Delivery Interlock Initiative, focused on Agile enablement for Sales and Pre-sales teams, Contracts group, Project and Service Managers and Business Development Managers.
Developed an internal tool that is designed to support transitioning of Project Managers into Scrum Masters / Product Owners.
Orchestrated the transformation of an automation program for a premium customer, from Scrum to Safe, in turn demonstrating key tangible benefits for both Customers and Cisco.
Overview
16
16
years of professional experience
15
15
years of post-secondary education
1
1
Language
Work History
Senior Scrum Master
Wells Fargo
07.2022 - Current
Streamlined project delivery across multiple scrum teams, by conducting daily stand-ups, sprint planning, refinements and review meetings.
Fostered the culture of continuous improvement, leading retrospectives to identify areas for process enhancement.
Continous coaching and mentoring on agile principles and best practices to build high-maturity, high-performing scrum teams.
Collaborated with Product Owners and business stakeholders to develop clear product roadmaps, translating to healthy product backlogs, ensuring n+2 readiness..
Developed strong relationships with key stakeholders across various departments to enhance collaboration efforts on complex projects.
Developed and adopted team-specific DoR, DoD and quality checklists, to ensure early identification of risks and potential issues.
Encouraged an environment of trust among team members through regular check-ins, open communication, and honest feedback.
Worked successfully across geographies and timezones, to support global teams and stakeholders.
Scrum Master
Cisco
04.2019 - 07.2022
Provide hands-on support to engineering teams in adopting an agile mindset and practices with a focus on growing capabilities in the teams
Analyze the benefits of multiple agile approaches and suggest and help teams adopt as appropriate
Plan for collaborative environments like meetings and workshops, end encourage and motivate teams to self-evaluate and evolve
Facilitate the process rather than giving answers and recognize where emotional dynamics are at play in the group
Influence by building positive relationships, motivating the need for change, getting consensus to take action, and communicating the effects over time
Teach with experience and help others understand the purpose of the learnings and define clear learning objectives
Define tailor-made coaching plans for team to address unique pain areas and support through process-related challenges
Collaborative cross-functional teams, capable of owning and delivering services independently
Delivery and adoption of all committed services within a year of transformation [for premium customer]
Supported the transition of over 100+ scrum masters globally through initiatives, continuous workshops and sharepoint portal.
Lead Process Consultant
GalaxE Solutions
01.2018 - 04.2019
Process Adherence - Ensure effectiveness and implementation of the development practices to maximize productivity while improving standardized processes
Work Product Assessments - Reduce re-work through early identification of gaps
Stage Gate Assessments - Identify risks and issues early to mitigate the impact to downstream
project miletsones and KPIs
Standards & Guidelines - Ensure standards, guidelines and trainings are in place for Quality
Assurance & Testing
End-to-End defect management - Analyze defects to identify preventative actions
Metrics and Analysis - Trend analysis of different metrics
Lessons Learnt - Identify significant success, how to replicate them, and apply them to the work of
future projects, contributing to the organizational knowledge base
Process Coach – Coach and mentor teams on Agile methodologies and practical implementation to
support increased productivity, customer and employee satisfaction.
Used coordination and planning skills to achieve results according to schedule.
Collaborated with team members to achieve target results.
Increased customer satisfaction by resolving issues.
IT Analyst
Tata Consultancy Services
04.2008 - 01.2018
PMO / Delivery Excellence Lead [Oct 2014 – Jan-2018]
Release / Implementation Manager [Oct 2011 – Feb 2013Business
Analyst / Process Quality Lead [Jun 2010 – Oct 2011]
Business Analyst / Process Lead [June 2008 – June 2010]
Collateral Valuation Analysis at Wells Fargo Home Mortgage and Wells Fargo Bank NACollateral Valuation Analysis at Wells Fargo Home Mortgage and Wells Fargo Bank NA
Financial Accounting Associate/ Alteryx SME at Wells Fargo International Solutions Private LTD (Wells Fargo)Financial Accounting Associate/ Alteryx SME at Wells Fargo International Solutions Private LTD (Wells Fargo)