Supriya Sawant
Mumbai
Summary
I believe that my understanding of business processes, customer orientation and relationship management skills will enable me to contribute positively towards company’s goals.
Overview
21
21
years of professional experience
Work History
Operations Associate
Suumaya Industries Ltd.
Mumbai
01.2023 - 07.2023
- Onboarding customers & vendors in the system after validating requisite compliance documents.
- Raising Purchase Order and Sales Order in SAP HANA .
- Collaborate with accounts dept to get the invoice and E-way bill generated within stipulated time.
- Processed & verified invoices to secure accuracy of billing information and resolving discrepancies if any.
- Follow up with Logistic dept to ensure timely delivery of goods.
- Scrutiny of Sales and Purchase register to prepare various MIS reports such as expense database, revenue analysis .
- Mentor reportees and train them to execute the given task efficiently.
Senior Executive
Unicom Infotel Pvt. Ltd.
Mumbai
09.2021 - 10.2022
- Assist sales team by preparing sales & service quotations for product sale & AMC sale or existing AMC renewals.
- Create and maintain warranty database to generate further AMC Sale.
- Follow-up for the quotations submitted to clients.
- Sending Performa Invoice/Acknowledgement for the orders received.
- Raising invoices in Tally Prime after validating all the requisite documents & resolving billing discrepancies, if any.
- Follow up for outstanding payment and regularly update accounts receivable database.
- Preparing projection for future revenue quarterly, half yearly.
- Analysis of projected v/s actual revenue report and inform variances to reporting managers, if any.
Senior Executive - Sales Admin
Skyne Power Consilium Pvt Ltd.
Mumbai
03.2017 - 09.2021
- Assist Sales team by preparing service contract agreements, sales & service quotations.
- Follow up on submitted quotations, negotiating terms with the client.
- Managing and retaining relationships with existing clients.
- Carry out duties pertaining to order processing- receiving PO, updating customer database and sales record, raising Invoice in Zoho book.
- Ensure timely TDS Payment on NSDL site and filing of GSTR1 and GSTR3B on GST Portal (in the guidance of company's CA).
- Co-ordination with vendors/ logistic department for delivery of the ordered products.
- Calculating the commission that is payable to salespersons on the sales they have made.
- Ensuring that vendor payment is released as per the credit terms.
- Accumulate cost information and maintain expenses database.
- Generating MIS reports - Sales report & Expense database analysis, forecasting cash flow on the basis of incoming and completed orders, Revenue analysis report quarterly.
Team Leader
Glodyne Technoserve Ltd.
Mumbai
10.2007 - 01.2012
- Managed team of 8+ employees - Delegating task,overseeing day to day operations, evaluating team's performance.
- Making sure all tasks given to them are done on time and to the required standard.
- Budget plan as per the upcoming requirement & proactive measure to ensure uninterrupted service to serve AMC Customers & internal customers within SLA.
- Validate and approve the received Purchase requisitions (PAN India)& ensuring conversion of PR into PO.
- Invite quotations from registered Vendors and prepare comparative statements of quotations to select best source of supply.
- Inventory Management - by maintaining stock record, get periodic physical Inventory verification done by store team.
- Accumulate cost information and maintain expenses database and address inefficiencies.
IT Co-ordinator
Siemens Information Systems Ltd.
Mumbai
09.2005 - 09.2007
- Onboarded new employees in the system by creating email IDs and assigning admin rights, assets as per the cost centre after validating requisition.
- Deletion of Email IDs once receive the requisition from HOD.
- Calls Assignment through Remedy Software, Keeping the track of pending calls, follow up till call closure.
- Asset Management: Keeping daily record of incoming and outgoing material, movement of asset, taking care of IMAC process (i.e. Install, move, add, change) and Keep the asset list updated in the remedy software.
- Vendor Co-ordination- follow up for replacement, repairing, Quotations for spares.
- Forwarding Purchase requests after verification to Procurement dept to raise PO, Keeping the track of raised purchase orders, receiving material against the same, updating web based software regarding installation date, material arrival time and date, Submitting the received invoices to Purchase Department.
- Sending weekly stock statement for Worli locations to Asset Manager & daily SLA adherence report for all locations to Project Manager.
Service Co-ordinator
Team Computers Pvt Ltd
Mumbai
04.2002 - 08.2005
- Allotting calls, scheduling engineers, follow up till call closure, keeping records, escalating calls according to their requirement.
- Keeping records of escalating calls of warranty systems &server (to IBM, HP, and COMPAQ)
- Working knowledge of business software application i.e. (CMS Software developed with Lotus Notes) input all the customer details, daily report and pending call.
- Sending the quotation to customer, follow-ups for payment, approval etc., Daily reporting to Deputy Manager.
Education
Certified Management Accountant - Costing, Budgeting And Forcasting
Institute of Management Accountancy
USA 04.2001 -
Skills
MIS Report through Excel - Vlookup, Hlookup, Pivot Table
Analytical and Critical Thinking
Multitasking Abilities
Attention to Detail
CRM
Timeline
Operations Associate
Suumaya Industries Ltd.
01.2023 - 07.2023
Senior Executive
Unicom Infotel Pvt. Ltd.
09.2021 - 10.2022
Senior Executive - Sales Admin
Skyne Power Consilium Pvt Ltd.
03.2017 - 09.2021
Team Leader
Glodyne Technoserve Ltd.
10.2007 - 01.2012
IT Co-ordinator
Siemens Information Systems Ltd.
09.2005 - 09.2007
Service Co-ordinator
Team Computers Pvt Ltd
04.2002 - 08.2005
Certified Management Accountant - Costing, Budgeting And Forcasting
Institute of Management Accountancy
04.2001 -