SUPRIYA SHANKAR
Bengaluru
Summary
Passionate about building a strong career in KYC that provides the benefits of job satisfaction and a steady paced professional growth. Possess great level of integrity with excellent communication, problem solving, decision making and time management skills
Overview
7
7
years of professional experience
Work History
Associate Manager
STANDARD CHARTERED GLOBAL BUSINESS SERVICES
Bengaluru
11.2022 - Current
- Managed daily workflow of team members to meet organizational goals.
- Created monthly reports outlining progress on key initiatives.
- Collaborated with senior management to develop annual operational plans.
- Ensured compliance with company regulations, laws, and safety standards.
- Tracked project milestones and communicated updates to stakeholders.
- Prioritized and delegated tasks for efficient completion within team environment.
- Handled responsibilities successfully in manager's absence.
Team Lead
STANDARD CHARTERED GLOBAL BUSINESS SERVICES
Bengaluru
04.2021 - 11.2022
- Making and Checking of Quality KYC profiles for CCIB Middle East Clients.
- Conducted efficient Onboarding and periodic Reviews of clients.
- Reviewed completed work to verify consistency, quality, and conformance.
- Facilitated team meetings to discuss targets, strategies, and address any issues.
- Implemented strategies to take advantage of new opportunities.
Senior Officer
STANDARD CHARTERED GLOBAL BUSINESS SERVICES
Bengaluru
01.2020 - 03.2021
- Performed Quality Making of CDD profiles to ensure efficient managing of overdue.
- Understanding & demonstrating policy updates to the team.
- Involved in different UATs to implement effective process changes.
- Established and maintained relationships with key stakeholders to support business objectives.
Officer
STANDARD CHARTERED GLOBAL BUSINESS SERVICES
Bengaluru
12.2017 - 12.2019
- Responded promptly to customer inquiries or complaints in a polite manner.
- Developed and maintained relationships with key clients and stakeholders.
- Identified areas for improvement, narrowing focus for decision-makers in making necessary changes.
- Created plans to propose solutions to problems related to efficiency.
Education
MBA - FINANCE AND MARKETING
VIDYA VIKAS INSTITUTE OF TECHNOLOGY
Mysore, KA05-2017
Diploma - Human Resources Management
University of Mysore
Mysore, KA01-2017
Bachelor of Business Management - Finance
JSS College For Women
Mysore, KA04-2015
Skills
- Operations Management
- Public Speaking
- Staff Training and Development
- Business Administration
Accomplishments
- Secured Top Performer Award among AME (Africa & Middle East) Region for the year 2021-2022
- Honored with in house CPL's (CDD Productivity League) Best Performer Award in Middle East Region during May 2021
- Awarded as a Value Champ - Trustworthy during Q3, 2019
- Active member of E3 committee (In-house committee set up for Entertainment at SCB) and hosted many events as part of the team.
Timeline
Associate Manager
STANDARD CHARTERED GLOBAL BUSINESS SERVICES
11.2022 - Current
Team Lead
STANDARD CHARTERED GLOBAL BUSINESS SERVICES
04.2021 - 11.2022
Senior Officer
STANDARD CHARTERED GLOBAL BUSINESS SERVICES
01.2020 - 03.2021
Officer
STANDARD CHARTERED GLOBAL BUSINESS SERVICES
12.2017 - 12.2019
MBA - FINANCE AND MARKETING
VIDYA VIKAS INSTITUTE OF TECHNOLOGY
Diploma - Human Resources Management
University of Mysore
Bachelor of Business Management - Finance
JSS College For Women
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