Supriya SHUKAL
AVP
Jaipur
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
14
14
years of professional experience
7
7
years of post-secondary education
Work History
DBOI, AVP Fee, Brokerage, Trade Settlements
Jaipur
03.2022 - Current
- Supervised team of 10 members (Agency Fees & Euroclear Settlements) and trained them for expected role
- Skillful in managing on shore calls and negotiating for migration processes
- Employee Engagement and development- Goal Setting, Appraisal and performance management for the team
- Adhering and maintaining the responsibility matrix, regular communication with key stake holders, Issue tracking, service level Reporting and Risk Escalation
- Formulating innovative business strategies, designing workflow and implementing change to ensure smooth business operations and attainment of targeted business objectives
- Formulating strategic approach within several markets delivering exceptional value to our End clients with high STP rates, accuracy coupled with time savings
- Managing resource planning, work allocation, attrition & new hiring
- Identifying process related open risk items, engaging in meaningful discussion with the management & ensuring control are put in place to close the gap
- Designing process flow between varied teams to enhance synergy
- Working constructively on the projects to make process lean and enhance the overall capacity
- Handling day to day people management issues and ensuring that all the activities of the team are completed
- Responsible for leave management and Cross Training Management
Manager
DBOI
01.2018 - 02.2022
- Monitoring and resolving Nostro – Depot breaks to ensure No Break is outstanding for more than 7 days
- Recorded the customer Comments/Feedback on breaks and shared with the settlement teams for producing effective resolution
- Ensured appropriate action is taken on Breaks/ tasks/mails and demonstrated the same by adhering to high quality of proper investigation and standard
- Responsible for Agent Fees, Brokerage & Bond Borrow/Bond lending Fees reconciliation process and payments to external clients/Brokers
- Monitoring and ensuring the timely settlement of accrued Fees before the Month end
- Focused on Increasing standardization, reducing manual processes and strengthening controls
- Responsible for Audit compliance & Maintenance of MIS
- Responding to Client queries, Adhoc queries and providing effective solutions to client
- Responsible for trader’s escalation and timely response to desk
- Actively involved in People engagement programs
Associate
DBOI
Jaipur
01.2017 - 01.2018
- European Fixed-Income Settlements, Supervising and managing the settlement of Fixed-Income securities for European Markets
- Having daily health calls with the onshore business partners and discussing the status of high risk fails and stock and cash breaks
- Recommending appropriate solutions for fixing settlement related issues and trade discrepancies while improving process efficiency and productivity of assigned projects
- Compiling and disseminating information regarding maturing fixed income securities and reducing financial and reputational risk involved in the business process
- Preparing “:Daily Production call” data file highlighting all the critical high value trades/Breaks to senior Management to ensure their timely settlement
- Review current procedures and identify opportunities for automation, cost savings and synergies across markets
- Managing resource allocation and capacity optimization through benchmarking, volume capturing and capacity utilization/modeling exercises
- Identify synergies across businesses and initiate a management level discussion around it
- Coordinating with the onshore business partners to ensure timely and accurate service delivery
Process Supervisor
DBOI
Jaipur
06.2010 - 12.2016
- Recruited in FISOS i.e
- Fixed income securities and operation services process of the Investment Banking section of Deutsche Bank (DBOI)
- Involved in setting up the resiliency project and re-migrated the entire process of Fixed Income Securities Operations from Mumbai into Jaipur
- Automated the processes & created self-help tools to improve quality and accuracy
- Responsible for realigning positions among different depots to cover the securities short positions
- Recognizing and resolving the Nostro (Cash) and Depot (Position) breaks of trades
- Cash transactions with clients against the price changes made after the trades settlement in the market
- Preparation of effective training plans and training trackers for the team
- Preparation of Securities Borrowing cost report and its analysis to identify its causes
- Preparation of monthly, quarterly and consolidated MIS (Brokerage Fees), for global & regional business heads
Process Associate
GENPACT
03.2009 - 05.2010
- Managed the Inventory Finance Process(CDF) for US market at Genpact
- Managed Customer Accounts, Billing, Cash Applications and Internal Audits
- Preparation and publication of dashboards and production reports on daily basis
- Governing Leader of the “Fun @ Work Committee”, laid foundation for various programs
- Appreciated for Mentoring & Training of new hires
- Worked on accuracy and productivity improvement Projects with Quality team(Six Sigma)
Education
Secondary -
Kendriya Vidyalaya
Jaipur 04.2000 - 03.2001
Senior Secondary -
Kendriya Vidyalaya
Jaipur 04.2002 - 03.2003
MBA (Dual) Finance & Marketing -
ICFAI
Jaipur 04.2007 - 02.2009
B.SC -
Kendriya Vidyalaya
Jaipur 04.2004 - 03.2007
Accomplishments
- Certification in Capital Markets (Dealer’s Module) – & AMFI-Mutual Fund (Advisors Module)- NCFM”
- Summer Internship Program at ICICI Prudential Asset Management Company in 2008
- Duration: 3 Months and 15 days ( 4th Feb
- To 12th May 2008 )
- Project: Comparative Analysis of Stable (debt) and Growth (equity) Mutual Funds
- Profile: Worked as a Trainee and exposed to different functional role - Acquiring new and valuable customers and learning wealth management techniques for HNI clients and worked for Portfolio Management Services, Year
Additional Information
- DISTINCTIVE ACHIEVEMENTS & SOCIAL ACTIVITIES ,College Topper for consecutively three years from 2004-2007 Recipient of Appraisal Certificate from Govt. of Rajasthan for the project work on Development of ‘Eco Tourism’ in Jhalana Forest Area Regular participation in Green environment initiatives Active member of Akshaya Patra, NGO working towards the welfare of under-privileged Recipient of ‘STAR Of The Month’ award for excellent performance throughout the quarter in DBOI Recipient of the prestigious “GE Bronze & Silver Award” for consistently meeting Six Sigma quality standards Nominated by the business in the Top talent pool for 2012
Timeline
DBOI, AVP Fee, Brokerage, Trade Settlements
03.2022 - Current
Manager
DBOI
01.2018 - 02.2022
Associate
DBOI
01.2017 - 01.2018
Process Supervisor
DBOI
06.2010 - 12.2016
Process Associate
GENPACT
03.2009 - 05.2010
MBA (Dual) Finance & Marketing -
ICFAI
04.2007 - 02.2009
B.SC -
Kendriya Vidyalaya
04.2004 - 03.2007
Senior Secondary -
Kendriya Vidyalaya
04.2002 - 03.2003
Secondary -
Kendriya Vidyalaya
04.2000 - 03.2001
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