Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Supriya Tagare

Pune

Summary

Functional Analyst with over 3 years of experience in telecom and finance systems, specializing in business-critical solutions through precise requirement gathering and system integration. Expertise in real-time API design, functional accounting principles, and finance data modeling. Proven ability to create sequence diagrams, define JSON interfaces, and manage complex integration scenarios. Track record of enhancing business processes and increasing productivity through effective stakeholder collaboration and problem-solving skills.

Overview

4
4
years of professional experience

Work History

Functional Analyst

Vodafone India Pvt. Ltd.
05.2023 - Current
  • Partnered with UK-based billing and finance teams to deliver functional solutions for postpaid billing and SIM activation platforms.
  • Designed real-time API integrations with complete error handling, logging, and retry mechanisms aligned with non-functional requirements.
  • Created sequence diagrams capturing system interactions across platforms including CRM, billing, and finance systems.
  • Modeled JSON interfaces for integration contracts, ensuring structure, validation, and data completeness.
  • Facilitated solution design workshops, presented alternatives with detailed pros/cons, and maintained Confluence documentation.
  • Proactively reached out to network, QA, and architecture teams to drive alignment, solve blockers, and ensure successful releases.
  • Managed UAT execution, regression cycles, and production deployments with minimal issues.
  • Tools Used: JIRA, Postman, Confluence, Visio, Excel

Functional Analyst

Tech Mahindra
08.2022 - 02.2023
  • Delivered business and technical solutions for integrating Wi-Fi and SIM services across multiple IT systems.
  • Led functional requirement analysis impacting telecom billing, subscription validation, and CRM flows.
  • Designed real-time integration flows using APIs; ensured comprehensive error handling and coverage of NFRs (scalability, resilience).
  • Developed sequence diagrams to visualize end-to-end interactions and service dependencies.
  • Authored JSON request/response structures and supported development/testing teams with integration test data.
  • Conducted stakeholder meetings, defect triaging, and change request evaluation, improving service readiness.
  • Client: Vodafone UK | Tools: JIRA, Postman, Excel, Confluence

Junior Functional Analyst

Star Tech AGS Pvt. Ltd.
10.2021 - 08.2022
  • Gathered requirements from business and logistics teams for a Zomato Delivery Chatbot Automation project focused on operational cost savings and faster response.
  • Analyzed use cases affecting refund handling, delivery SLAs, and downstream accounting logic.
  • Designed data models and drafted JSON-based message structures to automate dynamic query resolution.
  • Built and validated sequence diagrams outlining how the chatbot interacted with finance, logistics, and support systems.
  • Coordinated UAT cycles, tracked version changes, and ensured production stability with measurable improvements in SLA adherence.
  • Actively engaged with cross-functional teams to refine scope and optimize automation logic.

Education

Master of Pharmacy (M.Pharm) -

Dr. Babasaheb Ambedkar Marathwada University
Aurangabad
01.2021

Bachelor of Pharmacy (B.Pharm) -

Dr. Babasaheb Ambedkar Marathwada University
Aurangabad
01.2018

Skills

  • Accounting and finance expertise
  • System integration
  • Real-time API development
  • Non-functional requirements
  • Error handling techniques
  • Sequence diagram creation
  • Use case modeling
  • Data modeling
  • JSON schema design
  • Business requirements documentation
  • Functional requirements documentation
  • User acceptance testing (UAT)
  • Regression testing
  • Root cause analysis (RCA)
  • Agile methodologies
  • Scrum framework
  • Kanban practices
  • Cross-team collaboration
  • Solution workshops facilitation
  • JIRA project management
  • Confluence documentation
  • Postman API testing
  • Visio diagramming tools
  • MS Excel proficiency
  • Basic SQL for data validation

Languages

  • English, Full Professional Proficiency
  • Hindi, Native/Bilingual
  • Marathi, Native/Bilingual

Timeline

Functional Analyst

Vodafone India Pvt. Ltd.
05.2023 - Current

Functional Analyst

Tech Mahindra
08.2022 - 02.2023

Junior Functional Analyst

Star Tech AGS Pvt. Ltd.
10.2021 - 08.2022

Master of Pharmacy (M.Pharm) -

Dr. Babasaheb Ambedkar Marathwada University

Bachelor of Pharmacy (B.Pharm) -

Dr. Babasaheb Ambedkar Marathwada University

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Supriya Tagare