Supriya Thakur
Reconciliation and Payments
Pune
Summary
Dynamic Team Lead at Northern Trust with a proven track record in payment processing and reconciliation. Adept at enhancing data governance and driving process improvements. Recognized for effective communication and leadership skills, fostering team development and achieving timely settlements. Committed to delivering exceptional client service and operational excellence.
Overview
13
13
years of professional experience
Work History
Team Lead
Northern Trust
Pune
09.2023 - 10.2024
- Working with the investment operations outsourcing team to provide tailored services to investment managers.
- Providing services like - Trade confirmation, pre-post settlement, reconciliation along with reporting and bookkeeping.
- Communicated effectively with stakeholders to address project updates and challenges.
- Payment verifier and authorizer.
- Sound knowledge of Internal and external transfers, cross border, BACS, CHAPS and Faster Payments.
- Provided support to junior staff during peak periods of workloads.
- Developed training materials for new team members and ongoing education.
- Facilitated conflict resolution among team members to maintain a positive work environment.
- Provided leadership and guidance to team members, ensuring that tasks were completed on time and to a high standard.
- Trained new staff in relevant processes and procedures.
- Delegated daily tasks to team members to optimize group productivity.
- Assist management in setting achievable goals for the team while monitoring progress towards them.
- Identified opportunities for process improvements, implementing changes when required.
- Conducted performance appraisals for team members, providing feedback and identifying areas of improvement.
- Maintained accurate records of employee attendance and task completion times.
- Held regular one-on-one coaching sessions with staff members to encourage personal development.
- Reviewing the process documents, maintaining manual intervention logs and ensuring bespoke process are recorded and signed off via IM's.
Senior Associate
Credit Suisse
Pune
12.2011 - 08.2023
- Process Incoming payments received via MT103.
- Working on various types of swift messages such as MT103, MT910, MT999, MT202, MT202C, MT19.
- Investigating on the payments which are having discrepancies.
- Making payments to clients account once all the missing details are received from counterparty.
- Following up with counterparties if the details provided by them are invalid or insufficient.
- Processing swift messages for chasers to counterparty if the required details are not received within 2 business days.
- Working on all open trades or which cpty/client booking is missing.
- Kick back funds to counterparty if details of the discrepancy are not received within 10 business days, are paid and received as per the booking.
- Working on service case portal to resolve queries which are raised by Front Service Manager's team.
- Processing AML queries for outgoing payments which have been requested by counterparty.
- Providing remitter details to counterparty for outgoing payments.
- Processing recall of funds which are requested by Front Office.
- Processing swift messages for non-receipt of funds.
- Sending of funding report daily to the cash management team to inform them to reserve cash position for expected payments.
- Cash Investigation and Payment processing.
Senior Analyst
Barclays (Kelly's payroll)
Pune
02.2021 - 10.2021
- Performing Reconciliation for FX and MM breaks.
- Recoding and Matching of breaks and Investigating on discrepant cash flows.
- Cross checking with the internal pre-team and agent bank for failed payments and returning it accordingly.
- Mailbox management to ensure all high priority emails are replied on time.
- Coordinating with internal teams, agent bank and counterparty for unapplied funds.
- Confirming SSI checks with client before paying or receiving funds. This helps to eliminate the errors of paying or receiving the funds on wrong accounts.
- ROF via SWIFT by making MT 202 or MT 103 on basis of MT 910/950/103.
- Processing as per VOSTRO account short or long moving funds from NOSTRO to VOSTRO via NTR.
- Daily reconciliation of Nostro report.
- Intimating cash management team before any high value coming in or going out.
- DFX Settlement and Reconciliation.
Senior Analyst
Eclerx
Pune
01.2014 - 11.2020
- The job profile includes sub areas as Incoming, Outgoing and Internal transfers.
- Worked on all the areas which includes processing swift messages into client systems. These are payments initiated by HNW (High net worth) clients.
- In Incoming, worked on the payments which are received in Nostro accounts which are later credited to client accounts.
- In Internal transfers, instructions are received from FO to transfer amounts between two different accounts.
- In Outgoing, worked on processing the payments which are diverted outside from the client account.
- Working on various types of swift messages such as MT103, MT910, MT999, MT202, MT202C, MT199.
- Sending of funding report daily to the cash management team to inform them to reserve cash position for expected payments.
- Liaising with treasury management team on behalf of front office to check if exceptional approval can be given in case where cash management is unable to give their approval.
- In case of short of balance checking if FX is possible post approval from RM and client.
- Payments Investigation and Nostro reconciliation.
Education
MBA - Finance
HNIMR Cummins
Pune08.2013
Skills
- Team Management
- Reconciliation processes
- Payment processing
- Transaction verification
- Data governance
- Process improvement
- Effective communication
- Employee training
- Coaching and mentoring
- Flexible schedule
- Feedback delivery
- Adaptability
- Time management
- Leadership skills
- Reliability
Languages
- Hindi
- English
- Hindi
Timeline
Team Lead
Northern Trust
09.2023 - 10.2024
Senior Analyst
Barclays (Kelly's payroll)
02.2021 - 10.2021
Senior Analyst
Eclerx
01.2014 - 11.2020
Senior Associate
Credit Suisse
12.2011 - 08.2023
MBA - Finance
HNIMR Cummins