Summary
Overview
Work History
Education
Skills
Playing Cricket
Timeline
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SUPRIYO CHATTERJEE

MARKETING MANAGER
JAMSHEDPUR

Summary

Highly detail-oriented and professional Manager successful at meeting and exceeding branch goals. Expertise in customer service relations and sales management.

Overview

11
11
years of professional experience
21
21
years of post-secondary education
3
3
Languages

Work History

Branch Manager

MultiMoney Forex limited
JAMSHEDPUR
11.2020 - Current
  • Met deadlines by proactively managing individual and team tasks and streamlining processes.
  • Interviewed and hired talented individuals with top-level strengths, improving organizational talent, and skill set.
  • Assessed employee performance and developed improvement plans.
  • Developing and maintaining business for the branch.
  • Handling the Service related issue of the customer
  • Verifying and maintaining entire relevant docs related to audit
  • Ensure compliance as per Store Operation guidelines
  • Need to handle the Forex Remittance part for customer .

Branch Manager

THOMAS COOK (I) LTD
RANCHI
05.2019 - 10.2020
  • Met deadlines by proactively managing individual and team tasks and streamlining processes.
  • Interviewed and hired talented individuals with top-level strengths, improving organizational talent, and skill set.
  • Assessed employee performance and developed improvement plans.
  • Enhanced branch production rates by handling staff conflicts, evaluations, hiring, and termination processes and coaching employees on company protocol and payroll operations.
  • Developing and maintaining business for the branch
  • Team Training and providing sales target and reviewing the same on monthly basis.
  • Analyzing business data and referral payout at month end to enhance the
    business and plan activity accordingly.
  • New Tie up with corporate and various Government Organization and maintaining a good relationship for business and smooth processing of bills and payment

Manager Marketing

HLG Hospital
ASANSOL
07.2017 - 04.2019
  • Created company brand messaging, collateral materials, customer events, promotional strategies, and product commercialization.
  • Boosted brand awareness and generated leads while managing internal and external marketing campaigns and programs.
  • Utilized market trends and target audience statistics to effectively and appropriately market products.
  • Creating New Tie up with corporate and various Government Organization and maintaining a good relationship for business and smooth processing of bills and payment
  • Maintaining a sales team, providing sales target and reviewing the same on monthly basis.
  • Creating new business sources and maintaining the same with sales force.
  • Taking strategically decision for the development of organization with the core board member.
  • Maintaining relationship with Doctors in our catchment areas for both business and services.
  • Analyzing business data and referral at month end to enhance the business and plan activity accordingly

Store In Charge (Assistant Manager)

GODREJ& BOYCE MFG .CO
KOLKATA
02.2015 - 06.2017
  • Completed paperwork, recognizing discrepancies and promptly addressing for resolution.
  • Proved successful working within tight deadlines and a fast-paced environment.
  • Skilled at working independently and collaboratively in a team environment.
  • Demonstrated a high level of initiative and creativity while tackling difficult tasks.
  • Developing and maintaining business for the branch.
  • Responsible for the promotion and market awareness for the store.
    • Maintaining and grooming the sales team to enhance the sales of the store.
    • Preparing and maintaining the data analysis of the store.
    • Handling the Service related issue of the customer..
    • Maintaining the sales team of the store.
    • Customer feed back and review Analysis .

Customer Relationship Executive

THOMAS COOK (I) LTD
JAMSHEDPUR
01.2012 - 01.2015

Developing and maintaining business relations with the corporate
• Responsible for Brand promotion and market awareness of the organization
• Appointing new agents for the company
• Attending walk-in customer issues and escalating them to proper department
• Efficiently preparing day-end reports
• Submitting customer feedback to Branch In-charge
• Ensure compliance as per Store Operation guidelines
• Responsible for maintaining Indent stock and stationary
• Reconcile stock and cash at the end of the day
• Maintaining daily reports in terms of Inventory, reconciliation of cash in different currency according to RBI (Reserve Bank of India) rules and sending to the head office
• Instrumental in systematization of the transactions
• Preparing and sending reports to the higher management on daily and weekly basis
• Verifying and maintaining entire relevant docs related to audit
• Handling monthly and weekly audit (internal and external)
• Responsible for tallying cash, funds and tills on EOD
• Cross selling of domestic, international tickets and travel insurance.

Education

MBA - MARKETING AND SYSTEM

WESTBENGAL UNIVERSITY OF TECHNOLOGY
DURGAPUR
01.2010 - 12.2012

BCA - COMPUTER SCIENCE

WESTBENGAL UNIVERSITY OF TECHNOLOGY
DURGAPUR
01.2007 - 12.2010

12 TH -

WBBHSE
DURGAPUR
01.2006 - 12.2008

10 TH -

WBBSE
DURGAPUR
01.1995 - 12.2005

Skills

    Business development expertise

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Playing Cricket

Love to play cricket in my spare time .

Timeline

Branch Manager

MultiMoney Forex limited
11.2020 - Current

Branch Manager

THOMAS COOK (I) LTD
05.2019 - 10.2020

Manager Marketing

HLG Hospital
07.2017 - 04.2019

Store In Charge (Assistant Manager)

GODREJ& BOYCE MFG .CO
02.2015 - 06.2017

Customer Relationship Executive

THOMAS COOK (I) LTD
01.2012 - 01.2015

MBA - MARKETING AND SYSTEM

WESTBENGAL UNIVERSITY OF TECHNOLOGY
01.2010 - 12.2012

BCA - COMPUTER SCIENCE

WESTBENGAL UNIVERSITY OF TECHNOLOGY
01.2007 - 12.2010

12 TH -

WBBHSE
01.2006 - 12.2008

10 TH -

WBBSE
01.1995 - 12.2005
SUPRIYO CHATTERJEEMARKETING MANAGER