Highly detail-oriented and professional Manager successful at meeting and exceeding branch goals. Expertise in customer service relations and sales management.
Developing and maintaining business relations with the corporate
• Responsible for Brand promotion and market awareness of the organization
• Appointing new agents for the company
• Attending walk-in customer issues and escalating them to proper department
• Efficiently preparing day-end reports
• Submitting customer feedback to Branch In-charge
• Ensure compliance as per Store Operation guidelines
• Responsible for maintaining Indent stock and stationary
• Reconcile stock and cash at the end of the day
• Maintaining daily reports in terms of Inventory, reconciliation of cash in different currency according to RBI (Reserve Bank of India) rules and sending to the head office
• Instrumental in systematization of the transactions
• Preparing and sending reports to the higher management on daily and weekly basis
• Verifying and maintaining entire relevant docs related to audit
• Handling monthly and weekly audit (internal and external)
• Responsible for tallying cash, funds and tills on EOD
• Cross selling of domestic, international tickets and travel insurance.
Business development expertise
Love to play cricket in my spare time .