Surabhi Biswas
Software Developer
Pune
Summary
A Software Engineer with overall 6 + years of progressive experience in software development, coding, maintenance, and production support in financial/manufacturing service industry. Specific accomplishments include custom CRM software development and Networking. Having excellent skills in decision making and problem solving. Enjoys collaborating with colleagues and building cultures of cross functional working to provide a greater platform for the success of projects.
Overview
7
7
years of professional experience
5
5
Certification
Work History
Professional Software Developer
Fiserv
Pune, Maharashtra
06.2022 - Current
- Analyzing the issue with the existing product for different clients, which includes bug fixes, product defects, reports fix and maintain the product as per client’s expectations
- Understand the Client’s i.e
- Billers requirement and modify the application code accordingly
- Worked on Automation tool to optimize daily work and increase productivity
- Azure Devops platform is used to Automate the deployment and the testing of our application in DEV, UAT and production Environments
- Using VS 2022, for repositories on GitLab & GitHub
- Ensure that the applications are running smoothly without any bugs
- Improved software efficiency by troubleshooting and resolving coding issues.
- Saved time and resources by identifying and fixing bugs before product deployment.
- Increased development speed by automating repetitive tasks using scripts and tools.
- .Boosted customer satisfaction rates through timely resolution of reported technical issues during the support phase of projects.
Project Engineer
WIPRO Technologies || Magneti Marelli
Pune, Maharashtra
05.2020 - 06.2022
- Analytical, conceptual, and problem-solving skills to troubleshoot and fix web application, Business Objects reports, and relational database data issues
- To understand the user’s requirement and modify the application code accordingly
- Microsoft Azure portal is used for deployment process in TEST, UAT, Production Environment’s
- Published codes from VS 2019, uploaded as code repositories on GitLab & GitHub
- Veeva Vault and Sand-Box tools are used for testing the application changes
- Ensure that the applications are running smoothly without any bugs and errors
- Collaborate with application users and support teams effectively.
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Provided technical expertise throughout all phases of the project, ensuring accurate execution of designs and specifications.
- Maintained records for each project and engineering discipline.
Project Engineer
WIPRO Technologies || ARGO
Pune, Maharashtra
08.2017 - 03.2020
- Resolve application production support issues within agreed Business SLAs
- To understand the problem that the software is supposed to solve, design a solution and develop and test it before releasing it to customers
- This includes: ensuring system documentation are relevant and up-to-date, preparing technical specifications, unit and QA testing, builds/deployments, and code management
- Perform project design and development activities according to customer specifications
- Work with Manager in developing project plan
- Track project progress regularly and develop status reports to management
- Ensure that project is completed within allotted timelines
- Research and recommend new technologies to carry out project development tasks
- Provide assistance to other Developers, perform peer reviews and provide feedback for improvements
- Developed high-quality engineering designs and plans to meet industry standards.
- Identified risks and implemented mitigation strategies, minimizing potential issues during the project lifecycle.
Education
B.E - Computer Engineering Technology
08.2011 - 07.2016
PG-Diploma - CDAC
08.2016 - 02.2017
Skills
- Programming Languages: VBNET ASPNET MVC C# HTML5 CSS3 JavaScript JQuery Web API XML JSON
- Tools/Databases: Microsoft VS 2019/22 GitHub GitLab Microsoft Azure SSMS (SQL Server Management Studio) SQL Developer Office 365 tools SoapUI Postman DotPeek Jira Service Now
- Operating System: Windows 7/10 Linux UNIX DOS
- Other Skills: Validate Code Web-Based Software Engineering SOAP and Restful Web Services Code Debugging Azure Development Performance and Scalability Optimization
Certification
- Cloud Azure Admin | 2020
- Office 365 – SharePoint Online | 2020
- Amazon Web Services – AWS | 2019
- Core & Advanced Java (Microsoft Certified) | 2015
- CCDA (CMS Certified Desktop Administrator) | 2010
Timeline
Professional Software Developer - Fiserv
06.2022 - Current
Project Engineer - WIPRO Technologies || Magneti Marelli
05.2020 - 06.2022
Project Engineer - WIPRO Technologies || ARGO
08.2017 - 03.2020
I.E.T - PG-Diploma, CDAC
08.2016 - 02.2017
K.I.T.S - B.E, Computer Engineering Technology
08.2011 - 07.2016
Similar Profiles
Shantina RobertsShantina Roberts
Client Tech Support at FiservClient Tech Support at Fiserv
Tabitha GrateTabitha Grate
Terminal Support Specialist at FiservTerminal Support Specialist at Fiserv
Melinda EarleyMelinda Earley
Customer Service Representative at FiservCustomer Service Representative at Fiserv
Vianca MartinVianca Martin
Senior, Merchant Consultant Fiserv at FiservSenior, Merchant Consultant Fiserv at Fiserv
Pratik ChaflePratik Chafle
Data Engineer Manager at SaksoftData Engineer Manager at Saksoft