SURABHI GUPTA
Strategic Communication & Programme Specialist | EdTech & Development Sector | 9+ Years Experience
New Delhi
Summary
Strategic communications and programme professional with 9 years of experience in the development and CSR sector, leading large-scale education and community-based initiatives. Skilled in designing and implementing programmes, managing multi-stakeholder partnerships, and driving digital engagement. Strong experience in internal communication strategy, partner coordination, and data-driven content creation. Experienced in fieldwork, donor reporting, and behaviour change communication. Passionate about leveraging EdTech and AI to reimagine equitable, scalable education solutions across underserved communities.
Overview
10
10
years of professional experience
3
3
Certifications
2
2
Languages
Work History
Deputy Manager – Research & Communication
Shiv Nadar Foundation – HCL
02.2020 - Current
- Supported the design and implementation of large-scale internal campaigns and programme initiatives in education, mental health, reading habits, and adult literacy.
- Led internal communication strategies aligned with the organisation’s education and engagement goals, improving alignment and visibility across verticals.
- Collaborated with leadership and programme teams to design communication frameworks and define data-driven KPIs.
- Created dashboards and performance reports for campaign monitoring, using feedback loops and analytics for continuous improvement.
- Supported strategic planning, evidence generation, and cross-learning documentation with internal and external stakeholders.
- Developed stakeholder presentations, donor proposals, and impact reports.
- Partnered with design teams and used Canva to produce engaging digital content for social media, internal newsletters, and donor visibility.
- Managed partner communications, coordinated with grantee organisations, and supported workshop and training logistics.
- Contributed to identifying trends in digital learning and storytelling tools for education-focused initiatives.
State Head – North India
Anudip Foundation
09.2018 - 12.2019
- Oversaw digital skilling programmes across North India in partnership with NGOs and state departments.
- Managed programme rollout, tracked outcomes, and coordinated partner onboarding.
- Contributed to monitoring, reporting, and curriculum delivery strategies.
- Facilitated donor and partner alignment through impact documentation and regular stakeholder updates.
Assistant Manager – Operations
Smile Foundation
08.2016 - 08.2018
- Managed CSR education programme delivery, including monitoring, budgeting, and reporting.
- Liaised with multiple NGO partners to ensure implementation quality.
- Developed quarterly updates, field-level reviews, and audit coordination reports for funders.
Research & Documentation Officer
Shakti Vahini
04.2015 - 08.2016
- Conducted field research and authored reports on child protection and human trafficking.
- Worked with CSOs, enforcement agencies, and national partners for capacity building and documentation.
- Contributed to training modules and coordinated awareness programmes on gender and legal literacy.
Education
Master’s in Social Work -
Amity Institute of Social Sciences
BSc (Hons) - undefined
Miranda House, University of Delhi
Class 12 (CBSE) -
Maharishi Patanjali Vidya Mandir
Skills
- Programme Design & Implementation
- Stakeholder & Partner Engagement
- Communication Strategy & Campaign Management
- Data & Evidence Synthesis for Education Programmes
- Capacity Building & Cross-Learning Facilitation
- Project Monitoring & Evaluation
- Strategic Planning & Knowledge Management
- Microsoft Excel
- PowerPoint
- Google Suite
- Power BI (basic)
- Canva
- HubSpot
- MS Office
Certification
Social Media Management, HubSpot Academy
Timeline
Deputy Manager – Research & Communication
Shiv Nadar Foundation – HCL
02.2020 - Current
State Head – North India
Anudip Foundation
09.2018 - 12.2019
Assistant Manager – Operations
Smile Foundation
08.2016 - 08.2018
Research & Documentation Officer
Shakti Vahini
04.2015 - 08.2016
BSc (Hons) - undefined
Miranda House, University of Delhi
Master’s in Social Work -
Amity Institute of Social Sciences
Class 12 (CBSE) -
Maharishi Patanjali Vidya Mandir
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