Summary
Overview
Work History
Education
Skills
Certification
Projects
TOOLS
Languages
Timeline
Generic
Suraj Bhosale

Suraj Bhosale

Pune

Summary

Dynamic ServiceNow Tester with a proven track record at LTIMINDTREE, specializing in ATF tool and manual testing. Expert in developing quality assurance procedures and creating comprehensive test cases. Strong communicator, adept at fostering relationships with stakeholders to ensure high-quality deliverables and effective problem management.

Overview

3
3
years of professional experience
1
1
Certification

Work History

ServiceNow Tester

LTIMINDTREE
Pune
07.2024 - Current
  • Collaborated with developers to ensure timely resolution of bugs and quality deliverables.
  • Create ATF test cases for verifying if the acceptance criteria match with development.
  • Created ATF test cases for Table, SLA, Notification, Form, Workflow, Application, and Incident.
  • Prepare the test case template, and test strategy and plan documents for the client and internal team.
  • Identified and documented test plans, test cases, and test scripts.
  • Utilized bug tracking systems JIRA to report, track and resolve identified issues.

ServiceNow Tester

T Systems International Pune
Pune
12.2021 - 05.2024
  • I am responsible for handling testing catalog items in service now and testing ITSM,CSM modules. I have an excellent track record.
  • Learned industry-specific software and application products to actively provide support.
  • Developed quality assurance procedures to minimize coding errors.
  • Created and edited reports detailing program information and usage in response to customer requests.
  • Worked with other disciplines on systems designed for clients to understand building needs.
  • Monitored and reported IT error logs for reporting to clients and management.
  • Communicated with internal and external providers to conduct service management and maintain healthy business relationships.

Education

PG-DAC(C-DAC) -

Savitribai Phule Pune University
Pune
10.2021

Bachelor of Engineering (E &TC) -

Diploma (IE) -

DIPLOMA MAHARASHTRA BOARD, BHARTI VIDYAPITH, PUNE
Pune

Skills

  • ATF Tool
  • Manual Testing
  • Automation testing
  • Sit / UAT
  • Regression Testing
  • JIRA tool
  • JMeter
  • Catalog Designer
  • ServiceNow ITSM
  • CMDB
  • Order Management
  • Defect Management
  • Test Management
  • Incident Management
  • Problem Management
  • Change Management
  • Selenium
  • Test Planning
  • Test Case Design
  • Service Request Management

Certification

  • Certified ServiceNow System Administrator (CSA)
  • Microsoft Certified Professional Certificate, Azure AZ-900
  • Micro-Certification: Welcome to ServiceNow
  • Micro-Certification Flow Designer
  • Micro-Certification Automated Test Framework
  • Micro-Certification Integration Hub
  • Micro-Certification Predictive Intelligence
  • Micro-Certification Service Portal
  • Micro-Certificate Performance Analytics
  • Micro-Certificate Virtual Agent
  • FSO Accreditation

Projects

PAC-IT-

  • Designed test cases and executed test plans for various projects.
  • Streamlined test case creation and defect management processes.
  • Conducted Regression testing and Re-testing to ensure product quality.
  • Validated CMDB data and performed catalog testing for ISP and DPDHL.
  • Contributed to patch testing.
  • Worked on Incident management, Problem management , change management ,Service Request management and Order management.
  • Worked on Rome, Sandiego, Tokyo, UTAH, Vancouver and Washington upgrades.
  • Involved in Automating test cases for Incident and Service catalog items by using ATF Tool.

Ambika EV-CSMS-Mobility/Electric Vehicle Charging Station Management-

  • Create Test Plans for all the Epics and Designed and Developed Test cases.
  • Analyze requirements and use-cases to prepare detailed test plan and test strategy including End to End.
  • Designed User Manuals and Process documents and performed E2E demonstration for Client and Internal Stakeholders.

BIWO (Business Insurance Work Orchestration) & FIRM -

  • Create ATF and manual test cases for testing tables, notifications, SLAs, incidents, forms, applications, workflows, and catalogs
  • Prepare documents for stakeholders and the internal team for guidance
  • Give KT to Client and Internal team members
  • Created a test case template, and test strategy and plan document for the project

TOOLS

  • ATF
  • JIRA
  • ServiceNow
  • Selenium

Languages

English, Hindi, Marathi

Timeline

ServiceNow Tester

LTIMINDTREE
07.2024 - Current

ServiceNow Tester

T Systems International Pune
12.2021 - 05.2024

PG-DAC(C-DAC) -

Savitribai Phule Pune University

Bachelor of Engineering (E &TC) -

Diploma (IE) -

DIPLOMA MAHARASHTRA BOARD, BHARTI VIDYAPITH, PUNE

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Suraj Bhosale