Suraj Chopade
Pune
Summary
Sales Professional with over 3.5+ years of experience seeking a position to utilize my skill, abilities and leadership in the field of Management that offers professional and personal growth while being resourceful, innovative and efficient.
Overview
5
5
years of professional experience
Work History
Technical Account Manager
Hilti India
Mumbai
10.2021 - 06.2023
- Develop and implement strategies for key account growth, turning customers into business partners.
- Build strong relationships with key accounts and take the lead to drive a top-down approach.
- Proactively identify and capture new business opportunities within your territory.
- Visit customer jobsites and offices, analyze customer needs, and provide efficient solutions and technical support.
- Deliver focused product demonstrations and seminars, and ensure customers see the value in our solutions.
- Plan and execute sales activities using our CRM system to ensure high data accuracy, call quality, and productivity.
- Maintain detailed records of customer interactions and potential opportunities in our CRM.
- Achieve sales targets and drive revenue growth through effective customer engagement.
- Manage credit collections and maintain customer satisfaction.
- Foster collaboration across multiple departments (materials management, logistics, credit, marketing, technical services, customer service) to ensure seamless customer experiences.
- Stay informed about market trends and competitor activities, problems before they arise.
Implementation and Care Executive
Hilti India Pvt. Ltd.
Mumbai
10.2019 - 09.2021
- Taking care of "Implementation and care" phase for Hilti ON!Track customer
- To co-ordinate with Service Consultant and VITO to decide action plan and Execute the same
- Resolve the Queries raise by customer by providing prompt solution
- Review and Monitor progress/competency of user and help them to improve
- Resolve customer challenges by linking with the custom designed reports
- To drive customer Engagement.
Supply Associate
Dunzo
Pune
04.2018 - 03.2019
- Dunzo deals in Hyper-local delivery services
- Manage and oversee day-to-day operations
- Coordinate activities, resources, equipment and information
- Act as the point of contact and communicate task status to runner
- Monitor and track task's progress and handle any issues that arise.
Education
Bachelor of Engineering -
Pune University
01.2017
Diploma -
MIT , Pune
01.2013
Skills
- Customer Relationship
- Cross-functional
- B2B Sales
- MS Office
- Negotiations
- Consultative Selling
- Salesforce
- Teamwork and Collaboration
- Problem-solving aptitude
- Strong work ethic
Languages
Marathi
First Language
Marathi
Proficient (C2)
C2
Hindi
Advanced (C1)
C1
English
Advanced (C1)
C1
Accomplishments
- Process Design & Execution
Design and Set up the efficient "Onboarding process" to increase onboarding process.
- Dunzo Value
Won one of the value award "Do more with less"
- Runner-up in Table Tennis
Won runner-up position in collage championship
Timeline
Technical Account Manager
Hilti India
10.2021 - 06.2023
Implementation and Care Executive
Hilti India Pvt. Ltd.
10.2019 - 09.2021
Supply Associate
Dunzo
04.2018 - 03.2019
Bachelor of Engineering -
Pune University
Diploma -
MIT , Pune
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