Sales Professional with over 5.5+ years of experience seeking a position to utilize my skill, abilities and leadership in the field of Management that offers professional and personal growth while being resourceful, innovative and efficient.
Overview
7
7
years of professional experience
Work History
Technical Sales Manager
Rawlplug Products and Services India Private Ltd
Pune, Maharashtra
12.2024 - Current
Develop and implement strategies for key account growth, turning customers into business partners.
Build strong relationships with key accounts and take the lead to drive a top-down approach.
Proactively identify and capture new business opportunities within your territory.
Visit customer jobsites and offices, analyze customer needs, and provide efficient solutions and technical support.
Deliver focused product demonstrations and seminars, and ensure customers see the value in our solutions.
Plan and execute sales activities using our CRM system to ensure high data accuracy, call quality, and productivity.
Maintain detailed records of customer interactions and potential opportunities in our CRM.
Achieve sales targets and drive revenue growth through effective customer engagement.
Manage credit collections and maintain customer satisfaction.
Foster collaboration across multiple departments (materials management, logistics, credit, marketing, technical services, customer service) to ensure seamless customer experiences.
Stay informed about market trends, competitor activities and problems before they arise.
Technical Account Manager
Hilti India
Mumbai
10.2021 - 06.2023
Develop and implement strategies for key account growth, turning customers into business partners.
Build strong relationships with key accounts and take the lead to drive a top-down approach.
Proactively identify and capture new business opportunities within your territory.
Visit customer jobsites and offices, analyze customer needs, and provide efficient solutions and technical support.
Deliver focused product demonstrations and seminars, and ensure customers see the value in our solutions.
Plan and execute sales activities using our CRM system to ensure high data accuracy, call quality, and productivity.
Maintain detailed records of customer interactions and potential opportunities in our CRM.
Achieve sales targets and drive revenue growth through effective customer engagement.
Manage credit collections and maintain customer satisfaction.
Foster collaboration across multiple departments (materials management, logistics, credit, marketing, technical services, customer service) to ensure seamless customer experiences.
Stay informed about market trends and competitor activities, problems before they arise.
Implementation and Care Executive
Hilti India Pvt. Ltd.
Mumbai
10.2019 - 09.2021
Taking care of "Implementation and care" phase for Hilti ON!Track customer
To co-ordinate with Service Consultant and VITO to decide action plan and Execute the same
Resolve the Queries raise by customer by providing prompt solution
Review and Monitor progress/competency of user and help them to improve
Resolve customer challenges by linking with the custom designed reports
To drive customer Engagement.
Supply Associate
Dunzo
Pune
04.2018 - 03.2019
Dunzo deals in Hyper-local delivery services
Manage and oversee day-to-day operations
Coordinate activities, resources, equipment and information
Act as the point of contact and communicate task status to runner
Monitor and track task's progress and handle any issues that arise.
Education
Bachelor of Engineering -
Pune University
01.2017
Diploma -
MIT , Pune
01.2013
Skills
Customer Relationship
Cross-functional
B2B Sales
MS Office
Negotiations
Consultative Selling
Salesforce
Teamwork and Collaboration
Problem-solving aptitude
Strong work ethic
Languages
Marathi
First Language
Marathi
Proficient (C2)
C2
Hindi
Advanced (C1)
C1
English
Advanced (C1)
C1
Accomplishments
Process Design & Execution
Design and Set up the efficient "Onboarding process" to increase onboarding process.