SURAJ DESHMUKH
Housekeeping executive
Mumbai
Summary
Focused professional knowledgeable about devising innovative solutions to diverse business concerns and goals. Strategic and forward-thinking leader with self-motivated and tactical mindset. Excellent relationship-building and critical thinking skills with determined and decisive nature.
Overview
3
3
Languages
11
11
years of professional experience
Work History
Housekeeping Supervisor
LAKE LOUISE INN
LAKE LOUISE
05.2024 - 05.2026
- Monitor the performance of junior housekeeping staff.
- Ensured timely completion of daily tasks, leading to an increase in positive guest feedback regarding room cleanliness.
- Manage the staff according to shifts and availability.
- Created a detailed staff roster to optimize scheduling.
- Keep a record of the cleaning products, and restock when necessary.
- Respond to customer complaints and queries in a timely manner.
Housekeeping Executive
TAJ HOLIDAY VILLAGE RESORT AND SPA
Goa
08.2023 - 02.2024
- Ensured high-level customer satisfaction through attentive service and proactive engagement.
- Responded to customer complaints and queries promptly, fostering positive guest relations.
- Keep a record of the cleaning products, and restock when necessary.
- Established long-term client relationships through consistent delivery of high-quality products and services.
- Developed innovative solutions to complex problems, resulting in improved organizational performance.
Housekeeping Supervisor
LUSAII HOSPITALITY AND SERVICES.
Doha
11.2021 - 07.2023
- Issued cleaning supplies and equipment to housekeeping staff.
- Performed various cleaning duties during staff shortages.
- Increased employee performance through effective supervision and training.
- Keep a record of the cleaning products, and restock when necessary.
- Ensure all the rules are being followed properly.
- Communicated repair needs to maintenance staff.
Housekeeping Supervisor
HOLIDAY INN INTERNATIONAL AIRPORT
Mumbai
06.2018 - 11.2021
- Assigning housekeeping tasks to staff and inspecting work to ensure that the prescribed standards of cleanliness are met.
- Scheduled staff shifts, and organized replacements.
- Providing training to the housekeeping staff.
- Regularly took inventory of cleaning supplies, and ordered stock.
- Conducted room inspections to ensure compliance with cleanliness standards.
Housekeeping Associate
HILTON SHILLIM ESTATE RETREAT AND SPA
Lonavala, Pune
11.2016 - 06.2018
- Clean and tidy rooms, as per the sanitary regulations assigned.
- Trained associates in guest handling to enhance customer service skills.
- Cleaned and tidied rooms according to sanitary regulations.
- Provided evening turn-down service to enhance guest comfort and experience.
- Updating the status of guest rooms on the assignment sheet.
- Training of associates in guest handling.
Housekeeping Associate
HOTEL RADISSON BLU
Nagpur
04.2015 - 11.2016
- Performed deep cleaning duties as needed to maintain hotel appearance and sanitation standards.
- Replaced used towels and replenished bathroom amenities in guest rooms to ensure guest comfort.
- Assisted with inventory management for supplies and linens, ensuring sufficient stock levels at all times.
- Managed inventory for supplies and linens, maintaining adequate stock levels to support daily operations.
Education
Graduation in Hotel Management -
INDIAN INSTITUTE OF MANAGEMENT AND PLANNING
NAGPUR, INDIA 05.2001 -
High School Diploma -
N.H. RANKA High School & Jr. College (12th)
Bodwad 05.2001 -
Secondary (10th) - undefined
NEW ENGLISH HIGH SCHOOL
JAMNER, INDIA02-2008
Skills
Housekeeping standards
Facility management
Staff scheduling
Task assignment
Department coordination
Staff training and development
Quality improvements
Guest relations
Team leadership
Team building
Staff development
Timeline
Housekeeping Supervisor
LAKE LOUISE INN
05.2024 - 05.2026
Housekeeping Executive
TAJ HOLIDAY VILLAGE RESORT AND SPA
08.2023 - 02.2024
Housekeeping Supervisor
LUSAII HOSPITALITY AND SERVICES.
11.2021 - 07.2023
Housekeeping Supervisor
HOLIDAY INN INTERNATIONAL AIRPORT
06.2018 - 11.2021
Housekeeping Associate
HILTON SHILLIM ESTATE RETREAT AND SPA
11.2016 - 06.2018
Housekeeping Associate
HOTEL RADISSON BLU
04.2015 - 11.2016
Graduation in Hotel Management -
INDIAN INSTITUTE OF MANAGEMENT AND PLANNING
05.2001 -
High School Diploma -
N.H. RANKA High School & Jr. College (12th)
05.2001 -
Secondary (10th) - undefined
NEW ENGLISH HIGH SCHOOL