Summary
Overview
Work History
Education
Skills
Languages
Websites
Accomplishments
Timeline
Generic
Suraj Dhande

Suraj Dhande

Nagpur

Summary

Versatile Department Manager recognized for providing exceptional leadership and guidance to employees. Responsible and dependable professional with 5 years of comprehensive experience overseeing staff, conducting training and implementing strategies. Familiar with successful training methodologies and industry developments.

Overview

5
5
years of professional experience

Work History

Department Manager

Croma
Mumbai
01.2023 - Current
  • Resolved customer complaints promptly and professionally in order to maintain good relationships with clients.
  • Maintained up-to-date records of inventory levels for efficient ordering and stocking purposes.
  • Supported shrinkage and safety awareness, reviewed sales and inventory data, identified trends and prepared reports for management.
  • Worked closely with sales associates to complete tasks.
  • Executed targeted merchandising and promotional plans to meet department sales goals.
  • Created monthly schedules for staff members to ensure adequate coverage during peak hours.
  • Conducted regular performance reviews to monitor progress of individual employees.
  • Analyzed weekly reports to identify areas for improvement in operations, budgeting, and staffing levels.
  • Participated actively in strategic planning sessions with top executives from different divisions.

Sales Associate

Croma
Mumbai
05.2019 - 12.2022
  • Helped customers find specific products, answered questions, and offered product advice.
  • Greeted customers and provided exceptional customer service.
  • Handled customer complaints in a professional manner.
  • Provided accurate information about products, prices and services.
  • Maintained up-to-date knowledge of store merchandise and policies.

Education

Bachelor of Commerce

Mithibai College of Commerce (AUTONOMOUS)
Mumbai

Skills

  • Sales Reporting
  • QC
  • Workflow Coordination
  • Logistics Planning
  • Team Supervision
  • Customer Service
  • Performance Management
  • Staff Management
  • Problem-Solving
  • Flexible Schedule
  • Staff Development
  • Supervisor

Languages

Hindi
First Language
English
Proficient (C2)
C2
Marathi
Proficient (C2)
C2

Websites

Accomplishments

  • I Have Received 13 star in my Career for Outstanding Performance which is given Quarterly basis.
  • Played Crucial Role in Company New Launch Project.
  • I was A part f NSO team.
  • Received full points in Appraisal continuously 2 time.
  • My photo was uploaded by Croma on Professional website LINKEDIN

Timeline

Department Manager

Croma
01.2023 - Current

Sales Associate

Croma
05.2019 - 12.2022

Bachelor of Commerce

Mithibai College of Commerce (AUTONOMOUS)

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Suraj Dhande