Summary
Overview
Work History
Education
Skills
Key Highlights
Core Sales Competencies
Timeline
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Suraj Dwivedi

Greater Noida

Summary

Results-driven Senior Account Manager & Enterprise Sales Professional with a proven track record of exceeding revenue targets and closing high-value enterprise deals across Healthcare, BFSI, Manufacturing, and Media industries. Expert in solution-led sales, consultative engagement, and high-impact product demonstrations that drive C-level buy-in and accelerate deal cycles. Skilled in Salesforce CRM, pipeline management, and building long-term client relationships that deliver business growth and customer success.

Overview

12
12
years of professional experience

Work History

Senior Account Manager - Inside Sales

TSP - The Silicon Partners, Inc.
Noida
12.2019 - Current
  • Drove enterprise sales growth across North America, managing end-to-end sales cycles from prospecting to closure.
  • Delivered high-impact sales demos and proof-of-concepts, showcasing ROI-driven benefits to CXOs and senior executives.
  • Partnered with pre-sales teams to design customized demo environments, addressing client-specific business needs and winning multi-year enterprise deals.
  • Expanded customer base across Healthcare, Manufacturing, and BFSI through targeted lead generation campaigns, cold outreach, LinkedIn engagement, and industry events (Sapphire, UiPath Fusion).
  • Consistently exceeded revenue goals by aligning solutions to client objectives and nurturing long-term partnerships.
  • Leveraged ZoomInfo, DiscoverOrg, and other data mining tools to identify and connect with decisionmakers, generating qualified opportunities.

Assistant Manager - Sales (RPA & AI)

R Systems International
Noida
05.2018 - 08.2019
  • Conducted live product demonstrations of RPA and AI solutions, creating custom demo workflows to highlight business value and drive higher win rates.
  • Led end-to-end sales cycles, from lead generation to negotiation and closure, for mid-to-large enterprise clients.
  • Collaborated with pre-sales and delivery teams on proposals, ensuring competitive positioning and successful deal wins.
  • Grew adoption of automation solutions by aligning offerings with client pain points and transformation initiatives.
  • Built and nurtured strategic client relationships, resulting in strong account retention and expansion opportunities.

Technical Support Officer - Customer Retention

Adobe Systems
Noida
02.2014 - 06.2015
  • Retained high-value Adobe subscription customers by identifying churn risks and providing tailored solutions to maximize satisfaction.
  • Enhanced customer loyalty through proactive support, driving retention and upsell opportunities.

Education

Bachelor of Business Administration -

Punjab Technical University
01.2012

Intermediate -

SKD Academy
Lucknow
01.2007

Skills

  • Core Sales Competencies
  • Enterprise Sales & Strategic Account Management
  • Solution Selling (ERP, RPA, AI, Cloud)
  • Consultative Selling & Negotiation
  • C-Level Relationship Building
  • Lead Generation & Pipeline Development
  • Customer Success & Retention
  • Salesforce CRM & Sales Forecasting
  • Revenue Growth & Market Expansion

Key Highlights

  • 5+ years of experience in Enterprise Sales & Account Management
  • Strong expertise in solution-led selling across ERP, RPA, AI, and IT services
  • Track record of building C-level relationships and securing multi-year contracts
  • Proficient in Salesforce CRM for pipeline management and revenue forecasting
  • Industry experience across Healthcare, BFSI, Manufacturing, and Media

Core Sales Competencies

  • Enterprise Sales & Strategic Account Management
  • Solution Selling (ERP, RPA, AI, Cloud)
  • Consultative Selling & Negotiation
  • C-Level Relationship Building
  • Lead Generation & Pipeline Development
  • Customer Success & Retention
  • Salesforce CRM & Sales Forecasting
  • Revenue Growth & Market Expansion

Timeline

Senior Account Manager - Inside Sales

TSP - The Silicon Partners, Inc.
12.2019 - Current

Assistant Manager - Sales (RPA & AI)

R Systems International
05.2018 - 08.2019

Technical Support Officer - Customer Retention

Adobe Systems
02.2014 - 06.2015

Bachelor of Business Administration -

Punjab Technical University

Intermediate -

SKD Academy

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Suraj Dwivedi