Suraj G
Bangalore
Summary
Forward-thinking Delivery Manager equipped to handle large-scale delivery planning and execution. Proficient in driving sales and increasing customer engagement with hands-on approach at each stage. Trains, mentors and motivates staff for maximum performance.
Overview
58
58
years of post-secondary education
3
3
Certificates
2
2
Languages
Work History
Delivery Executive
Drop Shop
- Enhanced customer satisfaction by ensuring timely and accurate deliveries.
- Streamlined delivery processes for increased efficiency and reduced delivery times.
- Established strong relationships with clients, leading to repeat business and positive reviews.
- Provided excellent customer service during deliveries, answering questions about products and services as needed.
- Ensured proper handling of fragile items during transport by following appropriate packing guidelines.
- Communicated clearly with dispatchers regarding potential issues or delays affecting scheduled deliveries.
Assistant Warehouse Manager
Drop shop
- Onboarded, trained and supervised 7-person warehouse staff with strong record of meeting schedule and performance goals.
- Trained employees on equipment operation and safety protocols.
- Ensured timely order fulfillment by coordinating with team members to prioritize tasks efficiently.
Team Leader, Sales Operations
Oye Desi
- Exceeded sales targets by motivating team members and providing ongoing coaching.
- Enhanced customer satisfaction through proactive problem-solving and consistent followup.
- Developed strong relationships with key clients, resulting in increased repeat business.
- Conducted regular performance evaluations, identifying areas of improvement and adjusting training programs accordingly.
- Mentored junior team members, fostering a positive work environment that encouraged professional growth.
Education
Senior Secondary -
NIOS
Bengaluru, IndiaSt. Mary's Public High School
Bengaluru, India 04.2001 - 04.2013
Skills
Package handling
Customer Satisfaction
Warehouse Operations
Order Verification
Vehicle Inspection
Loading and unloading
Certification
Have attended workshops on Animation,3D designing, VFX.
Timeline
St. Mary's Public High School
04.2001 - 04.2013
Delivery Executive
Drop Shop
Assistant Warehouse Manager
Drop shop
Team Leader, Sales Operations
Oye Desi
Senior Secondary -
NIOS
Personal Information
- Date of Birth: 09/12/97
- Marital Status: Single
Extracurricular Activities
Won medals and actively participated in Athletic and Track events. Participated in state level kabaddi
Disclaimer
I hereby declare that the above written particulars are true to the best of my knowledge. I hope my qualifications suit your requirements. I will be looking forward for your response.
Personalinterests
Yoga, Meditation and Sports
Personal Information
- Date of Birth: 09/12/97
- Marital Status: Single
Extracurricular Activities
Won medals and actively participated in Athletic and Track events. Participated in state level kabaddi
Disclaimer
I hereby declare that the above written particulars are true to the best of my knowledge. I hope my qualifications suit your requirements. I will be looking forward for your response.