SURAJ GOSWAMI
Summary
22+ years of Delivery, Governance and Program management experience in Investment/Retail Banking, Telecom and Media domains. Handled large teams of 100+ resources in BFSI (Credit/Market Risk, Payments, LLT) & Telecom sectors. Successfully drove & operationally stabilized one of the largest Telco transformation programs for Vodafone & IDEA merger (V!) Key technical skills: UNIX, Shell scripting, Autosys, SQL (2ndary – Python, C++, Sybase, AWS) Domain skills: Credit/Market Risk management, Low Latency/Algo trading, Payments, Trade Settlement, Regulatory and Compliance. Certified in FRM Level1, ITIL foundation, Basic Hadoop/Big data & Machine Learning.
Overview
15
15
years of professional experience
Work History
Program manager for AWS transformation
United Airlines
12.2023 - Current
- Managing a team of around ~30+ resources primarily PAN India and in US across silos of QA , Dev, DevOps and Domain/Sol architects
- Involved in driving pricing framework from monolithic on-premises architecture to cloud based areas
- Leveraged on the business logic to overcome infrastructure-based challenges across DB & ETL frameworks
- Introduced compliance related process checks to ensure process related strong governance
- Successfully migrated the DOMESTIC framework and currently INTERNATIONAL phase is in progress for production deployment.
Delivery Management for Central Operations and Sales
Vodafone
- 10.2021
- Managed a team of around ~100 resources across business & IT for PAN India operations
- Involved in driving one of the large Telco transformations from Ops stability, compliance & governance standpoints
- Created a stable Ops model across multiple interfaces and activation types of Pre/Post
- MNP, M2M,Digital channels
- Streamlined vital areas of CRM, Consolidation, Automation & and rollout of key
- Planned effective internal cross training sessions to optimize the support team’s performance & ensure a better & matured knowledge base – leading to an improved client satisfaction index
- Led the initiatives for centralized & latest Twikified documentation of the Knowledge repository & Project wide processes – Immensely helping in streamlining the processes & helping shift left & L1/L2 segregation.
Banking & Systems & Network Infrastructure
Credit Suisse
01.2014 - 11.2016
- Low latency systems of CS support APAC, EMEA & US geographies & Systems & network streams to support the algorithmic trading, dark pool trading, DMA (direct market access) & applications of end clients
- Created frameworks for KPI, INC, change management & automation of KPI trends
- Led the initiatives of frameworks for consolidation of alerting sources & User Access automation.
Financial Consulting, Manager
Morgan Stanley
12.2009 - 09.2013
- The Risk systems of Morgan Stanley support multiple geographies (APAC, EMEA & US) & multiple (~20) streams to analyze, simulate, calculate & publish the key risk numbers (Potential/Current exposures, VaR, LGD & Credit valuation adjustments) across various sources e.g
- Equity, IRD, Ref Data, Credit Limits etc.
- Project required consolidation of the L1 & L2 frameworks, KPI framework & Client relation management
- Improved project efficiency via key changes in the statistical model procedures, leading to the risk numbers reaching to the trader’s desk earlier by two hours – A great reputational recognition for Morgan Stanley
- Implemented a new logic in the batch to optimize batch run times (~30%) & making it smoother by reducing bottlenecks.
Delivery Partner for strategic growth and program governance
BNYM
11.2021
- Managing a team of around ~300+ resources across the globe for Asset management, Clearing & other LOBs for BNYM
- Involved in driving large MF transformation from Ops stability & revenue standpoints
- Leveraged the model to involve Vendor management Ops to expedite traction on contract, resourcing & competitive edge aspects
- Managed AWS cloud adoption for distributed apps for a clearing house & work in pipeline for GCP cloud program (trading apps)
- BNYM account grew from a strength of 200+ to 315 in a span of nearly a year.
Application maintenance across Retail Banking clusters
DNB bank
04.2017
- Ensured AM operations transition to Offshore in line with TCS & Client goals
- Led a team of ~80 resources & Offshore & Onshore
- Led initiatives for various Application portfolio rationalizations for Payments value chain automation & saving
- Worked on Payments Application Portfolio Rationalization to Optimize the Payment value chain performance.
Financial Consulting, Manager
Royal Bank of Scotland
- SABRE product supported multiple geographies (Asia, EMEA & US) & multiple (~20) interfaces to cater to the data & processes across various sources e.g
- Equity, Collaterals, Client Ratings , Counterparty limits etc.
- The project required developing an application to help in monitoring & statistically predicting the credit rankings & exposure figures of Nat West Bank’s clients across geographies & trade volumes ~2.5 millions
- Managed communication with regional heads across geographies for reporting the hedging figures, market valuations across 7 different products namely Credit Derivatives, FX instruments, Equities, Exotic/Vanilla Options, Interest rate products, money markets instruments & bond
- Streamlined 3 divergent trade overwrite methodologies (Mark to Market, CLU & PFE) (comprising ~200k trades) into a single consolidated one, leading to huge savings of at least 50% (15 person days a month).
IT Consulting, Manager
Sony Pictures Entertainment (CA), USA
- Managed development of application “SPIRIT” which serves SPE's post production activities for domestic theatrical distribution system application used to sell, distribute & collect revenues for different exhibitors
- Led onshore & offshore business & technical team of 25 resources to develop application as per business needs.
Financial IT Consulting
National Bank of Greece(NBG), Athens
- NBG is a global custodian, offering Safekeeping of domestic/foreign individual/institutional client’s cash & security accounts
- Gathered business requirement, conducted thorough gap analysis for business modules of Business partner, CA & TS
- Worked with business teams in APAC, US & EMEA markets for Gap analysis and customizing solutions
- Customized the existing NCS product (an in-house TCS product in Custodial Banking) to cater to the NBG’s expansion requirements, which were centric around CA, TS & automated exchange of the SWIFT (MT202 & MT54x/56x) series.
Education
Skills
- UNIX
- Shell scripting
- Autosys
- SQL
- Python
- C
- Sybase
- AWS
- Credit/Market Risk management
- Low Latency/Algo trading
- Payments
- Trade Settlement
- Regulatory and Compliance
- FRM Level1
- ITIL foundation
- Basic Hadoop/Big data & Machine Learning
Social Cultural Engagements
- Conducted technical recruitment & placement drives at TCS & Headstrong.
- Won 1st prize in paper presentation in Punjab Engineering College’s Technical festival (May’2000).
- Stood 3rd in the district level chess competition.
Timeline
Program manager for AWS transformation
United Airlines
12.2023 - Current
Delivery Partner for strategic growth and program governance
BNYM
11.2021
Application maintenance across Retail Banking clusters
DNB bank
04.2017
Banking & Systems & Network Infrastructure
Credit Suisse
01.2014 - 11.2016
Financial Consulting, Manager
Morgan Stanley
12.2009 - 09.2013
Delivery Management for Central Operations and Sales
Vodafone
- 10.2021
Financial Consulting, Manager
Royal Bank of Scotland
IT Consulting, Manager
Sony Pictures Entertainment (CA), USA
Financial IT Consulting
National Bank of Greece(NBG), Athens
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