Summary
Overview
Work History
Education
Skills
Timeline
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Suraj Gupta

Suraj Gupta

Life Insurance Underwriter
Bengaluru

Summary

Highly analytical and detail-oriented Medical Underwriter and Auditor with a proven track record in identifying discrepancies and implementing corrective measures to ensure compliance and mitigate risk. Adept at leading underwriting audits, process optimization, and leveraging data for informed decision-making. Experienced in both individual and business insurance, with a strong commitment to enhancing underwriting systems and securing significant audit limits for review processes.

Overview

8
8
years of professional experience
4
4
years of post-secondary education

Work History

Medical Underwriter

ETHOS Life Technologies
Bengaluru
01.2025 - Current
  • Quickly secured Review of Initial Underwriting (RUW) and Post Issuance Audit (PIA) limits, demonstrating rapid understanding and proficiency in underwriting processes.
  • Obtained a substantial $3 Million limit for the RUW process, giving sign-off for cases with coverage greater than $2 Million, reflecting trust and capability in evaluating complex initial underwriting decisions.
  • Actively engaged in underwriting processes to ensure strict adherence to underwriting guidelines and risk protocols.

Manager

Tata AIA Life Insurance
Mumbai
12.2020 - 01.2025
  • Led comprehensive audits of manually underwritten cases, leveraging Power BI to analyze digitally captured medical data. Specifically identified instances where cases requiring rate-up, decline, or postponement were incorrectly accepted at standard rates, implementing corrective measures to ensure adherence to underwriting guidelines and risk protocols.
  • Played a key role in the development of an underwriting engine designed to automate risk-based rating decisions based on available medical data, significantly contributing to enhanced accuracy and efficiency.
  • Additionally, managed a team responsible for processing post-issuance disclosures. Discussed and took approvals from all involved stakeholders, including Legal, Sales, Reinsurer, and clients, when cases required rescission.
  • Spearheaded individual and business underwriting, with a decision-making authority up to INR 4 crore.
  • Managed a team overseeing key policy servicing operations, ensuring cases are closed within T+1 Turnaround Time (TAT) and daily data preparation.
  • Active member of the Tata Excellence Group, contributing to organizational best practices.
  • Recognized as Employee of the Year in 2023 for outstanding performance and dedication.
  • Conducted comprehensive training for new underwriters, significantly enhancing team capabilities and performance.

Assistant Manager

Indiafirst Life Insurance Pvt Ltd
Mumbai
11.2019 - 11.2020
  • Successfully managed a Direct Marketing channel, driving a 40% increase in monthly issuances since inception.
  • Expertly handled diverse sub-channels, including Online Sales, Toffee Insurance, and Web Aggregators (e.g., Wishfin, Naukri.com).
  • Ensured seamless policy issuance within Turnaround Time (TAT) and effectively addressed escalations.
  • Spearheaded sales team training, focusing on underwriting approaches to enhance performance.
  • Bridged gaps between underwriting and sales processes, providing strategic solutions to optimize operations.
  • Entrusted with a significant credit limit of INR 50 lakh post-evaluation, subsequently elevated to INR 1 crore due to exceptional performance.

Deputy Manager

Aditya Birla Sun Life Insurance Company
Mumbai
04.2017 - 10.2019
  • Rapidly advanced from Assistant Manager to Deputy Manager within two years, demonstrating exceptional performance and leadership.
  • Managed a significant portfolio increase from ₹10 lakh to ₹75 lakh, with a temporary extension to ₹1 crore.
  • Expertly navigated complex reinsurance and business insurance policies, including reinstatements and standard cases.
  • Independently managed cases from blacklisted advisors and branches, ensuring compliance and risk mitigation.
  • Led a dedicated team to deliver timely adverse underwriting notifications to clients, enhancing customer satisfaction.
  • Collaborated with IT to optimize the intimation process, resulting in increased efficiency.
  • Consistently achieved daily underwriting targets with a remarkable 99% accuracy rate.

Education

Bachelor' of Engineering - Biotechnology

Mahatma Gandhi Mission’s College of Engineering
Mumbai, India
07.2012 - 08.2016

Skills

  • Auditing & Compliance: Risk Assessment, Compliance Adherence, Error Identification & Rectification, Corrective Action Implementation, Regulatory Compliance

  • Data & Analytics: Data Analysis, Power BI (Medical Data Analysis), MS Excel (Advanced), Digital Data Extraction, Reporting

  • Underwriting Expertise: Individual & Business Insurance, Risk Mitigation, Policy Issuance, Reinsurance, Manual Underwriting, Automated Decision-Making, Underwriting Guidelines

  • System & Process Improvement: Underwriting Engine Development, Process Optimization, System Enhancement, Workflow Design

  • Leadership & Team Management: Team Leadership, Training & Development, Performance Coaching, Stakeholder Management, Cross-functional Collaboration

  • Communication: Negotiation, Client Communication, Presentation, Documentation

Timeline

Medical Underwriter

ETHOS Life Technologies
01.2025 - Current

Manager

Tata AIA Life Insurance
12.2020 - 01.2025

Assistant Manager

Indiafirst Life Insurance Pvt Ltd
11.2019 - 11.2020

Deputy Manager

Aditya Birla Sun Life Insurance Company
04.2017 - 10.2019

Bachelor' of Engineering - Biotechnology

Mahatma Gandhi Mission’s College of Engineering
07.2012 - 08.2016

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