Summary
Overview
Work History
Education
Skills
Timeline
Generic

SURAJ JAIN

Bengaluru

Summary

Highly motivated Business Development Representative with 6.8 years experience (B2B/B2C verticals). Fiercely competitive in my approach to acquire business, and able to handle complex situations from a strategic perspective. Having experience in new client acquisition and Account Management for the APAC & India region respectively. Presently seeking a leadership position with a market-leading, high growth company that offers opportunities for advancement into sales management.

Overview

10
10
years of professional experience

Work History

Sr. Sales Development Representative

Vasttec
Bengaluru
12.2023 - Current
  • Handling HubSpot operations overlooking sales/pre sales, Data Improvement, Data Enrichment, Client Satisfaction Survey’s, Marketing Campaign Delivery, Follow up etc.
  • Responsible for handling Mid Market region of Asia/India Sales.
  • Identifying potential companies who have a requirement for the CRM needs and reaching out to them on Emails/calls, Linkedin etc to establish connection.
  • Research potential new customers, identified key decision makers (C Level, VPs, Sales/Marketing Heads) etc and contact them to introduce products and service offerings of Hubspot.
  • Conduct market research analysis to identify trends in the industry, customer needs, competitors' offerings, pricing structures.
  • Managed daily client interactions including responding to inquiries, resolving issues promptly, and following up on leads.
  • Utilized Hubspot CRM software to track all prospecting activities including calls made, received, emails sent, received, meetings held, attended.

Assistant Manager - Inside Sales B2B

UNext | Jigsaw Bengaluru
Bengaluru
09.2021 - 06.2023
  • Worked as a Senior Business Development Executive by individually contributing to a target of 13.5 Lacs a month
  • Handled the courses offered by IIM Indore including Business Analytics/HR Analytics, Product Management, Banking & Financial Services, PG Diploma in Management & AI
  • Have achieved an overall revenue of INR 17,195,072 against INR 16,495,000
  • Having an achievement ratio of 104% target for the year
  • Have reached the target 8 of 12 months for the year
  • Have the highest application to payment conversion ratio of 5%, on the floor
  • Have handled a small team of 2 people to get the collective targets achieved for the team.

Business Development Manager (APAC) B2B

KNOWLEDGEHUT SOLUTIONS PRIVATE LIMITED
Bengaluru
12.2020 - 09.2021
  • Handling the Asia-Pacific & Oceania (APAC) sales for the organization
  • Roles involve consulting Enterprise/Individual requirement to upskill in the domains like Agile/Scrum - non technical & technical courses
  • Connecting with the MNCs to deliver the job oriented training for their employees
  • Handled a small team of 3 members and ensuring the sales target are met on a quarterly basis
  • Have successfully built connections with the L&D team of major fortune 500 MNCs

Senior Sales Associate B2C

Jigsaw Academy Education Private Limited
Bengaluru
06.2019 - 09.2020
  • Worked as a senior Sales executive operating predominantly on calls and counseling people about the various course offerings in the organization
  • Handled various courses on Data Science, Cyber Security and Cloud Computing
  • Was part of the new product launch on Cyber Security and consistently achieved target revenue on a monthly basis
  • Hands-on experience in Leadsquared CRM and Mcube (cloud telephony)

Sales Associate (B2B Cloud Sales)

VMC Technologies Pvt. Ltd.
Bengaluru
06.2018 - 06.2019
  • Worked with a Cloud based company for a product called MCube
  • MCube is a cloud based IVRS call management solution which helps the organization to manage the incoming calls effectively and create a professional image for the company
  • IVR significantly increases first contact resolution because callers are always directed to the agent who is most capable of meeting their needs or the most appropriate department
  • My role involved meeting potential clients on a daily basis and on boarding them to our solution
  • With rising issues on storing data on a physical device/server, the Cloud IVRS gained popularity.

Media Associate - Sales B2B (Australia Client)

Prime Focus Technologies
Bengaluru
11.2016 - 03.2018
  • Worked for Cricket Australia as a Catalogue Sales executive
  • The process involves working on a tool called 'Clear' (Media ERP platform) and the data tagged using this software is stored in the form of Metadata which helps the client to access the refined data
  • Pitching the refined tagged data to the domestic cricket franchises in Australia which help them chose the players based on the data at hand
  • The solution provides in detail analysis of the players which helps the franchises to pick a player for their team during the auctions.

E-mail/Escalation Support Executive

Myntra
Bengaluru
01.2014 - 01.2015
  • Handling customer queries and responding to them by accessing the Oracle database 'Right Now'
  • Hands on experience in handling the back end of the database
  • Proficiency in using Blue Stacks to handle the customer's queries relating to the Myntra app
  • Making outbound calls to the customers to resolve the issue in real time
  • Also worked in 'Social Media Escalation', which is a higher level in handling

Education

Bachelor of Engineering (B.E) - Computer Science

City Engineering College Bengaluru

Skills

  • Consultative Sales
  • Effective Communication
  • Confidence
  • Time Management
  • Inside Sales
  • Business Strategy
  • Client Relationship Management
  • Competitive Market Analysis

Timeline

Sr. Sales Development Representative

Vasttec
12.2023 - Current

Assistant Manager - Inside Sales B2B

UNext | Jigsaw Bengaluru
09.2021 - 06.2023

Business Development Manager (APAC) B2B

KNOWLEDGEHUT SOLUTIONS PRIVATE LIMITED
12.2020 - 09.2021

Senior Sales Associate B2C

Jigsaw Academy Education Private Limited
06.2019 - 09.2020

Sales Associate (B2B Cloud Sales)

VMC Technologies Pvt. Ltd.
06.2018 - 06.2019

Media Associate - Sales B2B (Australia Client)

Prime Focus Technologies
11.2016 - 03.2018

E-mail/Escalation Support Executive

Myntra
01.2014 - 01.2015

Bachelor of Engineering (B.E) - Computer Science

City Engineering College Bengaluru

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