Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Suraj Kumar

Bengaluru

Summary

Experienced and self-motivated Senior Relationship Manager with 8 years of experience in Banking industry with a specializations in MSME Products, working Capital products and Unsecured Business loan products. Bringing forth a proven track record of working collaboratively with sales teams to achieve goals, increase revenue gains, and advance the sales cycle of the company. A strong leader with the ability to increase sales and develop strategies to retain customers.

Overview

8
8
years of professional experience

Work History

Senior Manager

Bank Of Baroda
12.2022 - Current
  • Generate Business, team as a whole and in individual capacity as per the productivity Matrix fixed by authority.
  • Capturing the lead data through preparation of basic Appraisal note along with KYC and other data.
  • Visits to new Prospective SME customers singly or jointly along with credit team.
  • Planning for lead generation activities by holding customers’ meet, briefing of new products at small gatherings.
  • Following up with all SMA -2 customers for the repayment of dues in the accounts · Coordination and conversion of soft lead generated by branches, if referred.
  • Having Experience in Supply Chain Finance - SCF products for Automobiles like TATA, HONDA, Maruti Suzuki, ACE, Sail steels, JSW Steel and other supply chain Finance Products.
  • Guidance to the Sales team to Monitor the performance of Sales team by obtaining details on performance on daily basis as per the set procedure.
  • Exploring new customers and strengthening relations with existing customers.
  • Establishing contact and Relationship with bank’s existing customers for driving P&L account wise.
  • To get involved into various market intelligence inputs while being into field and utilize the same to generate good quality leads and at the same time provide the intelligence report to relationship managers of respective account.
  • Meeting key promoters of companies, meeting MSME Channel partners , DSA and Charted Accountants.
  • Provide feedback for product development/ modifications, keeping in view market conditions and bank guidelines.
  • Building Relationship with the key persons CFO/Promoters in the target segments to build client Trust and confidence
  • Meeting all major Chartered Accountants and maintaining good Relationship with them to acquire new clients
  • Performing Basic due - diligence for KYC/Company KYC, EDD/Compliance on a customer account


Relationship Manager

AU Small Finance Bank LTD
05.2022 - 11.2022
  • Worked closely with Branch teams for new customer acquisition.
  • Handing Working capital Channel Partners for new client acquisitions and identifying new DSA empanelment
  • Identifying Channel Partner of MSME loans in Bengaluru Region
  • Maintaining Relationship with Existing Corporate Clients and meeting Key CA/CFO of the companies.
  • Cross Selling of Ancillary Business to Existing as well as New Corporate Customers.
  • Built and maintained relationships with new and existing clients while providing high level of expertise.
  • Responded to customer inquiries and resolved complaints to establish trust and increase satisfaction.

Territory Manager

IDFC FIRST Bank Ltd
09.2019 - 02.2022
  • Handling corporate channel Partners and DSA to drive Business loan in Bengaluru location.
  • Sourcing Business loans for Self employed Non professional as well as Self employed professionals like doctors, Charted Accountants and Dental etc.
  • Working Closely with multiple of Channel partners in Bengaluru location
  • Conducting meeting and educating the channel partners pertaining to latest policy changes.
  • Achieved sales goals and service targets by cultivating and securing new customer relationships.
  • Organized regular training sessions for team members to enhance their product knowledge and overall sales skills.
  • Liaised with sales, marketing, and management teams to develop solutions and accomplish shared objectives.

Relationship Manager

ICICI BANK LTD
04.2016 - 09.2019
  • Target and Manpower planning for the branch.
  • Ensure recruitment and training of manpower – Sales Manager.
  • Will be responsible for meeting disbursements targets month on month.
  • Identifying business clusters with high potential and execute penetration strategies.
  • Tracking and improving Manpower Productivity at all levels.
  • Monitoring and mentoring the branch team.
  • Keeping a regular track of competition and reporting new products / market developments to upstream.
  • Managing product mix and branch profitability.
  • Taking care of South Karnataka Region like Mangaluru, Udupi , Manipal.
  • Taking care of unsecured Business loan product- BIL
  • Channel partner empanelment and DSA management.

Education

Post Graduate Diploma - Banking

Manipal University
Bengaluru, India
03.2016

Bachelor of Technology - Mechanical Engineering

IIMT Engineering College
Meerut, India
06.2014

Secondary School Certificate -

St. Dominic Savio's High School
Patna, India
03.2009

Higher Secondary school Certificate -

St. Dominic Savio's High School
Patna, India
03.2007

Skills

  • Core Skills
  • Advertisement, Writing, Sales, QuickBooks (Accounting Software), Due Diligence, Leadership, Working Capital
  • Certification in MS Excel with Automation, Awareness, Consistent, Relationship Building, Business Banking, Customer Contact
  • Customer Needs, Information Protection, MIS, Risk Management, Service Quality
  • Cross-functional Team Coordination
  • Strategic Planning
  • Documentation And Reporting
  • Market Analysis
  • Training and Development
  • Customer Relationship Management
  • Customer Service
  • Business Development
  • MS Office
  • Negotiation
  • Problem-solving abilities

Languages

  • English (fluent), Hindi (fluent)

    • Timeline

    Senior Manager

    Bank Of Baroda
    12.2022 - Current

    Relationship Manager

    AU Small Finance Bank LTD
    05.2022 - 11.2022

    Territory Manager

    IDFC FIRST Bank Ltd
    09.2019 - 02.2022

    Relationship Manager

    ICICI BANK LTD
    04.2016 - 09.2019

    Post Graduate Diploma - Banking

    Manipal University

    Bachelor of Technology - Mechanical Engineering

    IIMT Engineering College

    Secondary School Certificate -

    St. Dominic Savio's High School

    Higher Secondary school Certificate -

    St. Dominic Savio's High School

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    Suraj Kumar