Suraj Kumar

Zoof Software Solution Pvt Ltd

A software solution company focused on providing high-quality services.

• Leading a dynamic QA team, overseeing the planning and execution of comprehensive test strategies.
• Led the transition from manual to automated testing processes, resulting in a reduction in regression testing time.
• End-to-end automation testing for the Countable platform and a project on distributed systems.
• Collaborated with development and product teams to ensure the integration of test automation into the CI/CD pipeline.
• Implemented the Katalon Studio tool for efficient mobile and web test automation, reducing test script development time by 50%.
• Updated quality control standards, methods, and procedures to meet compliance requirements.
• •Wrote and implemented new rework procedures to standardize processes and streamline workflow.
• •Updated test design process with help of Chat GPT and helped team in reducing test design efforts and time by 80%.

Yethi Consulting Pvt. Ltd., established in 2013, is a Bengaluru-based company specializing in automated testing solutions for the Banking, Financial Services, and Insurance (BFSI) sector. Their flagship product, Tenjin, is a resilient test automation platform designed for complex enterprise applications within the BFSI industry.

• Led a team of QA analysts in developing and executing test plans, resulting in a 20% increase in testing efficiency.
• Implemented automated testing processes using the Tenjin Automation Tool, reducing manual testing efforts by 30%.
• Collaborated with cross-functional teams to identify and resolve software defects in a timely manner, ensuring on-time project delivery.
• Organized regular training sessions for QA team members to enhance testing capabilities and familiarity with industry standards and best practices.

A multinational professional services Ernst & Young.

• Conducted manual and automated testing for complex web applications, ensuring the delivery of high-quality software.
• Established a comprehensive testing framework using Selenium and Appium, significantly improving test coverage.
• Collaborated with cross-functional teams to identify and resolve software defects, contributing to the enhancement of overall product quality.
• Mentored junior QA engineers in adopting automation best practices, resulting in improved team efficiency.
• I have expertise in the taxing domain and have worked on the GTES application, a global tax e-invoicing solution.

• Led the QA team for Woo Dating, an international dating app with over 10 million downloads.
• Conducted 5+ levels of testing, including functional, regression, API, database, performance, and UAT.
• Automated test data execution using shell scripts.
• Established a comprehensive testing automation framework using Selenium and Appium, significantly improving test coverage.
• Collaborated with cross-functional teams to identify and resolve software defects, contributing to the enhancement of overall product quality.
• Mentored junior QA engineers in adopting automation best practices, resulting in improved team efficiency.
• Liaised with the HR manager to organize and perform quality standard training for new and existing staff.
• Skills/Tools used: Postman, Selenium, Appium, Charles (Debugging Proxy Application), PUTTY, Trello, Kibana Logs, AppCenter by Microsoft, Android Studio, Vysor, InVision Studio, SQL, Katalon Studio, Jenkins, JMeter, Lambda Test, Firebase, Google Play Console, and LT Browser.

A leading private-sector bank in India.

• Managed testing for Axis Digital Centre, overseeing website and telephone banking applications.
• Orchestrated the transformation of the Axis Digital Centre by introducing cutting-edge technologies and optimizing Contact Center operations.
• Spearheaded the successful implementation, testing, and customization of Genesys tools, significantly improving Contact Center efficiency.
• Led comprehensive testing of Interactive Voice Response (IVR) systems, ensuring seamless customer interactions.
• Conducted thorough User Acceptance Testing (UAT) for new features and enhancements.
• Pioneered the setup and configuration of the Contact Center, enhancing customer satisfaction.
• Collaborated with cross-functional teams to refine and finalize requirements.

A global provider of integrated technology and business services.

• Developed and executed QA test cases, scripts, and procedures for automated software maintenance.
• Testing of new changes to enhance system performance and accuracy.
• Monitored the resolution of bugs, tested fixes, and documented testing procedures.
• Gathered data on integration issues and vulnerabilities, reported findings, and recommended improvements.
• Documented testing procedures for developers and future testing use. Standards and customer needs.