Suraj Kumar
Summary
Experienced and motivated cashier with over four years of experience working in fast-paced transportation field and hotel environments. Enthusiastic attitude, and commitment to serving as an honorable and hardworking team member. Strong mathematical skills, excellent customer service abilities, and great attention to detail
Overview
7
7
years of professional experience
1
1
Certification
Work History
Cashier
The hotel centaur
New Delhi
12.2023 - Current
- Learned roles of other departments to provide coverage and keep store operational.
- Operated cash register or POS system to receive payment by cash, check and credit card.
- Boosted customer satisfaction levels by going extra mile to personalize service for each customer.
- Worked closely with front-end staff to assist customers.
Floor Supervisor
Flipkart
New Delhi
06.2021 - 10.2023
- Created reports summarizing store operations performance and identified opportunities for improvement.
- Developed employee training materials and conducted orientation sessions for new hires.
- Analyzed financial statements, such as balance sheets and income statements, for accuracy.
Customer Care Associate
Delhi metro rail corporation
11.2017 - 04.2021
- Utilized problem solving skills to efficiently resolve conflicts.
- Maintained accurate records of customer interactions using a CRM system.
- Assisted customers with product inquiries and complaints.
Education
B.com - Commerce
Delhi University
09-2019
Skills
- Organizational growth
- Professionalism and courtesy
- POS systems
- Attention to details
- Staff mentoring
- Reliability and punctuality
- Clear communication
- Point of sale operation
- Data entry
- Cash handling expertise
- Point of sale proficiency
- Work ethic and integrity
Languages
Hindi
First Language
English
Elementary (A2)
A2
Certification
TALLY ERP 9
I am certified from heights Institute
BUSYI am certified from heights Institute
ADVANCE EXCELI am certified from heights Institute
Timeline
Cashier
The hotel centaur
12.2023 - Current
Floor Supervisor
Flipkart
06.2021 - 10.2023
Customer Care Associate
Delhi metro rail corporation
11.2017 - 04.2021
B.com - Commerce
Delhi University