Suraj Kumar

• Digital Marketing Executive and Marketing Strategy.
• Monitored competitors' activities by analyzing online presence across multiple channels.
• Compiled and presented reports on customer feedback to inform marketing strategies.
• Managed tracking and reporting of search-related activities to provide analyses to marketing executives.
• Assisted in managing PPC campaigns and SEO strategies to increase online visibility.
• Assisted in developing digital marketing campaigns for clients, including email, SEO and SEM, and social media.
• Suggested new strategies based on analytics data to improve effectiveness of campaigns.
• Managed social media accounts, creating engaging posts and monitoring user interactions.
• Developed content for websites, blogs, and social media platforms to increase brand awareness.

• Provided technical support to users regarding MIS systems and applications.
• Implemented and provided technical support for voice services and equipment.
• Implemented changes in order to improve system performance by reducing response times.
• Created detailed reports on system performance and user activity to identify areas of improvement.
• Researched current trends in technology that could benefit the organization's operations.
• Assisted in the design, development and maintenance of databases for management reporting.
• Kept flexible schedule and resolved after-hours and weekend emergencies quickly and accurately.

• Resolved conflicts between employees by providing guidance on company policies and procedures.
• Coordinated cross-departmental projects to ensure timely and successful completion.
• Managed vendor relationships by negotiating contracts and ensuring timely delivery of goods and services.
• Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
• Resolved customer complaints and issues promptly, maintaining a positive brand image.
• Provided leadership during times of organizational change or crisis situations.
• Planned and delivered training sessions to improve employee effectiveness and address areas of weakness.
• Streamlined communication channels, improving information flow and decision-making speed.

Making MIS.

Manage invoice bills, GRN, stock transfers, credit notes, and debit notes daily.

Managing Purchases.

Third-Party P.O.

Planning the delivery of stocks.

Customer support and resolve issues.

Managing the transportation of stock within the time limit.

Managing customer ledgers.

Making MIS.

Manage invoice bills, GRN, stock transfers, credit notes, and debit notes daily.

Managing Purchases.

Third-Party P.O.

Planning the delivery of stocks.

Customer support and resolve issues.

Managing the transportation of stock within the time limit.

Managing customer ledgers.