Suraj Kumar
Assistance Store Manager Blinkit
Gurgaon,HR
Summary
I would like to be part of a dynamic organization where I could use and enhance my knowledge and skills for the development of both the organization and self
Overview
8
8
years of professional experience
2
2
years of post-secondary education
3
3
Languages
Work History
Assistant Store Manager (Operation)
Blinkit Company
03.2025 - Current
- Inventory Management
- Logistics Coordination, Process Improvement
- Vendor Relations, Compliance and Safety
- Performance Metrics Tracking, Project Management
- Order Management, Order Process ,
- Analyzed customer feedback and implemented strategies to improve customer experience.
- Walked through store areas to identify and proactively resolve issues negatively impacting operations.
- Reconciled daily sales transactions to balance and log day-to-day revenue.
- Making all types of report ,Dispatched ,Receiving ,GRN Report, Customer Complaint Report(RCA) fill rate Dashboard software.
Sr. Operation
CTDI Limited
02.2023 - 03.2025
- Customer Service Improvement, Project Coordination
- - Order management Control Tower APJ/ Flash/UPS Ciena Projects ,Telecom industreis
- Order Management Tracker to Maintain on Daily Basis the Report to share by Customer.
- Demonstrated Knowledge of Warehouse Safety & Inventory Control.
- Skilled Knowledge of Demand Planning & Replenishment Ordering.
- Prepared documents for internal and external audits.
- Interact With Direct Customer on Daily Basis and providing Fail and Delay shipping Reason.
- Prepare packing list, invoices, DC’s, waybills,
- and other documents as per forwarders, custom department and customer requirement for all outgoing-incoming materials.
- Validating all the import shipments and corresponding documents such as Bill of Entry, Air Waybill tracking/Bill of Lading, Commercial Invoice/Packing list.
- Daily receipt and issue of Materials and its Physical Verification. Daily receipt and issue of Materials and its Physical Verification. Manage all the data, reports & mailing -Output Report, Tracking, docket, handling Ciena project.
Operation Traction
Concentrix
09.2022 - 01.2023
- Claims Processing, Data Entry and Management
- Issue Resolution, Claims Verification
- Contact : Praveen
Sr. Donor Support & Fundraiser
UNICEF
11.2017 - 08.2022
- Donor Communication, Fundraising Campaign Support
- Data Management, Reporting and Analysis
- Awareness Campaigns, Reporting and Analysis
- Contact : Chandan
Education
Bachelor of Arts -
06.2019 - 07.2021
- Courses
- Relationship Building
- Data Analysis
- Listening Music
- Project Management
- Donor Acquisition and Engagement
- Pitching and Presentation
- Reporting and Feedback
- DRTV
- Donor management
- Data management
- People management
- Time Management
- Logistic Management
- Purchase
- Issue Resolution and Problem-Solving
- Multi-channel Support
- Playing Cricket
- Playing Football
Skills
Operation Traction
Claims Processing
Efficient data entry practices
Issue Resolution
Claims Verification
Donor Communication
Fundraising Campaign Support
Data Management
Reporting and Analysis
Awareness Campaigns
Relationship Building
Data Analysis
Project Management
Donor Acquisition and Engagement
Pitching and Presentation
Reporting and Feedback
Donor management
People management
Time Management
Logistic Management
Purchase
Issue Resolution and Problem-Solving
Multi-channel Support
Interests
Listening Music
Playing Cricket
Playing Football
Timeline
Assistant Store Manager (Operation) - Blinkit Company
03.2025 - Current
Sr. Operation - CTDI Limited
02.2023 - 03.2025
Operation Traction - Concentrix
09.2022 - 01.2023
Garhwal University - Bachelor of Arts,
06.2019 - 07.2021
Sr. Donor Support & Fundraiser - UNICEF
11.2017 - 08.2022