Summary
Work History
Education
Skills
Timeline
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Suraj Kumar

Sales And Marketing

Summary

Dynamic Team Manager with a proven track record at Srn Services, excelling in staff development and operational efficiency. Spearheaded training initiatives that enhanced onboarding and productivity, while fostering a collaborative culture. Adept at influencing team performance and implementing quality control measures, resulting in improved service standards and client satisfaction.

Work History

Team Manager

Srn Services
  • Managed team operations to ensure efficient service delivery and adherence to company policies.
  • Developed training programs for new employees, enhancing onboarding processes and team cohesion.
  • Streamlined workflow processes, improving productivity and reducing operational downtime across departments.
  • Led regular performance reviews, providing constructive feedback to foster professional growth among team members.

Team Leader

Pragati Global Service
  • Led team to achieve operational efficiency through streamlined workflows.
  • Developed training materials to enhance staff performance and knowledge retention.
  • Coordinated project timelines, ensuring timely completion of deliverables.
  • Implemented quality control measures to improve service standards and client satisfaction.
  • Mentored junior team members, fostering a collaborative work environment.
  • Analyzed workflow processes, identifying areas for improvement and cost savings.
  • Facilitated regular team meetings to align goals and track progress against objectives.
  • Enhanced communication between departments, improving overall project coordination and outcomes.
  • Maintained an inclusive and diverse team culture, promoting respect and understanding among all members.
  • Developed team members'' skills through targeted coaching sessions, resulting in improved individual performance.
  • Managed conflict resolution among team members, fostering a positive and collaborative work environment.

Sales Associate

Pragati Global Service

Education

Associate of Arts -

Marwadi College
Bhagalpur (bihar)

Skills

Customer focus

Employee scheduling

Influencing skills

Staff development

Team leadership

Teamwork and collaboration

Training and development

Timeline

Team Manager

Srn Services

Team Leader

Pragati Global Service

Sales Associate

Pragati Global Service

Associate of Arts -

Marwadi College

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Suraj KumarSales And Marketing