Suraj Kumar
Udupi,Karnataka
Summary
BPO Executive experienced in outbound calling and lead generation for education, business, and personal loans. Delivered effective communication through coordination between lending partners and customers, addressing queries, and providing language translation support. Focused on enhancing customer service and relationship management.
Overview
4
4
Languages
4
4
years of post-secondary education
1
1
year of professional experience
Work History
Telesales Agent
Muthoot Fincorp One
Bangalore
06.2026 - Current
- Explained Muthoot Fincorp One product details, rates, and repayment options to enhance customer understanding.
- Contacted Muthoot Fincorp One leads for education, business, and personal loans to generate interest.
- Coordinated with branch teams to provide timely lead updates and application status checks for improved customer support.
- Addressed branch inquiries about NCD investments to assist customers.
- Explained about lending partners.
Healthcare Administrator
Shree’s Ayush Healthcare
Bangalore
12.2025 - 05.2026
- Managed day-to-day healthcare centre operations.
- Handled patient records, appointments, and administrative activities.
- Coordinated daily clinic requirements and essential supplies.
- Assisted with patient coordination and general enquiries.
- Ensured smooth functioning of daily clinic activities.
Education
Diploma In Computer Science And Engineering -
Government Polytechnic Udupi
Udupi 10.2023 - 11.2025
Higher Secondary Education - PCMB
PNR Amratha Bharathi PU College Hebri
08.2020 - 09.2022
Skills
- Customer Relationship Management
- Lead management
- Upselling and cross selling
- Excel
- Multitasking
- Problem solving
- Teamwork
Languages
Kannada
First Language
Hindi
Advanced (C1)
C1
English
Advanced (C1)
C1
Malayalam
Upper Intermediate (B2)
B2
Timeline
Telesales Agent
Muthoot Fincorp One
06.2026 - Current
Healthcare Administrator
Shree’s Ayush Healthcare
12.2025 - 05.2026
Diploma In Computer Science And Engineering -
Government Polytechnic Udupi
10.2023 - 11.2025
Higher Secondary Education - PCMB
PNR Amratha Bharathi PU College Hebri
08.2020 - 09.2022