Suraj Narayan
Senior Digital Finance Alalyst
Bangalore,KA
Summary
Results-driven Senior Data & Operations Analyst with over 9 years of experience across global organizations including Taylor & Francis, Ernst & Young (GDS), and Oracle India. Proven expertise in data analytics, partner operations, and financial process optimization. Adept at managing cross-functional teams, automating workflows, and delivering actionable insights through tools like Power BI, Alteryx, Salesforce, and Oracle Cloud. Demonstrated ability to streamline processes, resolve escalations, and support strategic decision-making through advanced data handling and stakeholder collaboration. Recognized for strong communication, leadership, and a proactive approach to continuous improvement.
Overview
11
11
years of professional experience
Work History
Senior Digital Finance Analyst
Taylor and Francis
09.2024 - 04.2026
- Analyzed large datasets to uncover trends, anomalies, and business opportunities, while automating workflows in Alteryx Designer to improve efficiency.
- Blended and cleaned data from multiple sources (Excel, CSV, databases) to support decision-making and conducted advanced statistical analysis to build predictive models for strategic insights.
- Created dashboards and reports in Power BI to present findings to non-technical stakeholders, collaborated with cross-functional teams to define data needs, and ensured data integrity through robust ETL processes and governance policies.
- Implemented machine learning models to automate tasks and enhance operational efficiency.
- Collections / O2C: Standardized collections and Order-to-Cash processes by embedding KPIs, automating reminders, and integrating receivables data into predictive models, which improved cash flow visibility and reduced overdue receivables.
GDS Alliances Resale Senior Associate
Ernst and young (GDS)
08.2021 - 09.2024
- Supported global finance and procurement models, including resale and buyer agent structures, while managing resale communications and automation programs with deliverables tracked via ServiceNow.
- Validated customer POs, resolved contract mismatches, and coordinated with internal teams; handled the end-to-end PO lifecycle, billing, collections, and vendor payments to ensure accuracy and timely execution.
- Standardized Collections and Order-to-Cash (O2C) processes by embedding KPIs, automating reminders, and integrating receivables data into predictive models, improving cash flow visibility and reducing overdue receivables.
- Created KPI reports, analyzed trends, and provided actionable insights for continuous improvement; collaborated with stakeholders to resolve invoice issues and enhance operational efficiency.
- Leveraged Power BI and Alteryx to automate reporting, blend and clean data from multiple sources, and present insights to non-technical stakeholders.
- Conducted advanced statistical analysis and implemented machine learning models to automate tasks, uncover business opportunities, and enhance operational efficiency.
- Ensured data integrity through robust ETL processes and governance policies, establishing a single source of truth for financial and collections data across regions.
Partner Transaction Analyst
ORACLE INDIA PRIVATE LIMITED
02.2018 - 08.2021
- Managed business channel partners and VADs, supporting ongoing and upcoming projects.
- Handled partner queries, escalations, and educated stakeholders on budget releases, new processes, and other relevant matters.
- Led the implementation of the Sell-in-Place resale model and supported Oracle Cloud (O2R) testing.
- Created quarterly performance reports and presentations for partner, and reseller engagement.
- Trained teams on new processes and acted as a subject matter expert for quality evaluations, and deal calibrations.
- Collaborated with cross-functional teams (Finance, Contracts, AR/AP, and Logistics) to ensure seamless transaction processing.
- Supported booking operations, sales forecasting, and executive reporting.
- Tools: Oracle R12, CPQ Jet/Classic, GSI, DAS, OPS, OIP, PTC Reporting, Excel, and PowerPoint.
Custom Account Program Specialist
HEWLETT PACKARD ENTERPRISE
01.2015 - 02.2018
- Managed end-to-end service operations, ensuring timely case resolution and SLA adherence.
- Coordinated with global internal and external stakeholders, including ADM, Duty Managers, and PMOs, to resolve escalations.
- Maintained strict compliance with confidentiality and data security standards.
- Cross-trained across multiple processes and queues to support operational flexibility.
- Conducted deep-dive analysis to evaluate options and drive data-backed decisions.
- Tools: Salesforce, Microsoft Excel, Word, PowerPoint.
Education
B.com - Finance and accounting
04-2014
Skills
Alteryx data analysis
critical thinking ability
Expertise in conditional formatting
CRM proficiency
Financial analysis modeling
Jira workflow optimization
Advanced pivot table analysis
Power BI data visualization
TM1 application experience
Skilled in Excel, Word, and PowerPoint
Data analysis tools
SQL data analysis
Basic SAS analytics
Accomplishments
- Supervised team of 4 staff members.
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Senior Digital Finance Analyst - Taylor and Francis
09.2024 - 04.2026
GDS Alliances Resale Senior Associate - Ernst and young (GDS)
08.2021 - 09.2024
Partner Transaction Analyst - ORACLE INDIA PRIVATE LIMITED
02.2018 - 08.2021
Custom Account Program Specialist - HEWLETT PACKARD ENTERPRISE
01.2015 - 02.2018
CMR IMS (Autonomous University) - B.com, Finance and accounting