SURAJ NIMSE
Self Motivated
Pune,MH
Summary
Overview :
- Astute professional with over 14 years of diverse experience in spearheading end-to-end Global Business Operations, Digital Supply chain, Project Management & SDLC.
- Expertise in analyzing, articulating and solving various problems.
- Skillful in executing effective operating rhythms and management systems structures.
- Committed to resolving problems and maintaining accurate metrics and reports.
- Analytical and organized professional comfortable working independently or as part of team.
Area of Specialization :
- Project Management.
- Digital Supply chain Management (Product & license Fulfillment).
- Data Analysis & KPI reporting.
- Customer/ Partner & Stakeholder engagement.
- Global Order operations.
Overview
14
14
years of professional experience
4
4
years of post-secondary education
Work History
Lead - Functional consultant, Analyst
Cognologix Technologies
Pune, Maharshtra
04.2019 - Current
- Key Deliverables ICM Software upgrade:.
- My responsibility involves working with a 30-member team on upgradation of Icertis contract management application software for existing customers on new version with & without new feature/functionality implementation.
- Manage the functional aspect of ICERTIS product upgrade for enterprise customers, taking complete ownership of project planning, execution and customer relationship.
- Contribute towards building and fostering internal consulting capability within Professional Services group.
- Conceptualize and formulate best of breed solutions in close collaboration with business that effectively address key implementation objectives within the bounds of scope, schedule and effort.
- Drive system configuration and deployment activities across multiple engagements.
- Contribute to ICERTIS product roadmap through active feedback from customers and implementation experience.
- Collectively work with cross-functional team (Cloud Ops/ DB / DEV/ CS & QA) to make the upgrade project a big success.
- Preparing & maintaining project BRD, FRD, Timelines, Scope document and gather new customer requirements, if any, for the upgrade project.
- Manage defect analysis and assignment along with QA & Dev team and assist in debugging & resolution of technical and functional issues.
- Maintain transparency and traceability within the upgrade framework and comply with company values and rules.
- Prepare and drive presentations to customers and partners on new product offerings.
- Assist DEV & QA team on all functional queries offered in ICM.
- Apply knowledge of data modeling and statistical analysis to note trends and draw conclusions.
- Liaise between IT infrastructure team and other personnel to assist with resolution of system issues.
- Investigate and addressed system issues to enhance usability and improve functionality.
- Identify and resolved problems through root cause analysis and research.
Fulfillment Analyst - II
VMware Software
Pune, Maharshtra
09.2015 - 04.2019
- Working with a 9-member team involved in product fulfillment & M&A order processing.
- Key responsibility is to initiate system set up in Oracle Application for new product/ version change/ BOM change by creating rules and running the Fulfillment rule engine and monitoring it.
- Need to work closely with SKU & pricing / customer service operations/ product BU/ symphony ops teams.
- Tasks involve running the BOM SKU reports / Profiling / matrix mapping /Rule creation / System testing / monthly SLA reports for M&A orders / Presentations / Regular calls with cross functional teams/Reporting & Audit.
- Engage in upcoming promotion and subscription offering discussions.
- Manage and plan the pipeline of all upcoming fulfillments.
- Engage with cross-functional teams for execution.
- Track and communicate upcoming activities.
- Execute promotional offer fulfillment for global customers.
- Execute license subscription fulfillment for global customers.
- Maintain a dashboard of fulfillment activities based on key metrics.
- Engage with cross-functional team to drive Data remediation of fallouts.
- Track and troubleshoot issues associated with fulfillment per SLA.
- Assist in Ad-hoc projects.
- Assist with the documenting of processes and procedures, as well as help define best practices to ensure business continuity and audit compliance.
- Assume additional responsibilities as required and/or assigned and adapt responsibilities to the changing needs of the organization.
- Identify issues, analyzed information and provided solutions to problems.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
Analyst II –Order Operations (Worldwide Operations
VMware Software
Pune, Maharshtra
11.2011 - 09.2015
- Working with a 30-member team for managing bookings of License & Renewal orders from direct & channel customers globally.
- Part of World Wide Operations team working closely with partners, channel & direct customer involving weekly tele-cons with counterparts in US & Ireland on order status & pending log.
- Making effective use of Oracle- E-Business Suite, SFDC, & ADMIN portal tools for daily transactions & having the orders processed on a timely basis within the set SLA considering & complying with company policies.
- Coordinating with the cross functional team i.e.
- Quality (GPO), AR, Quoting Team, Compliance Team, etc.
- For smooth functioning and accomplishing production with error free order bookings.
- Working on RELA (Renewal Enterprise License) & ELA orders considered as high priority, high value orders from the business viewpoint.
- Daily correspondence with Partners, Customers & Distributors on ordering & discrepancies.
- Developed team communications and information for meetings.
- Proved successful working within tight deadlines and fast-paced atmosphere.
- Worked to maintain outstanding attendance record, consistently arriving to work ready to start immediately.
- Worked flexible hours; night, weekend, and holiday shifts.
- Created spreadsheets using Microsoft Excel for daily, weekly and monthly reporting.
- Carried out day-day-day duties accurately and efficiently.
Order Management Executive - Global Projects
Honeywell Automation India Ltd
Pune, Maharshtra
12.2008 - 11.2011
- Worked with a team of 5 members for managing orders for ongoing multiple global projects under EHTP, Pune and overseeing logistic operations for all inbound and outbound materials.
- Monitoring daily dispatch activities in coordinating with agents & transporters for clearance of goods and movement of goods at godown within the stipulated time.
- Making effective use of cost analysis tools from in support of the business.
- Maintaining relationships with customers to achieve repeat / referral business as well as bridging the gap between customers and manufacturing team from the respective factories.
- Taking feedback from customers on service level aspects like response time, whether delivery schedules are met (OTTR) and other issues if any and taking corrective action if required.
- Coordinating with customers/clients about status of orders, sailing details, etc and responsible for preparing & sending weekly dispatch reports/ MIS to customers/customer owners.
- Facilitating in production related tasks including planning, control & troubleshooting for achieving the planned periodic schedules and process control.
- Coordinating with the other departments such as quality control, engineering, stores, materials, etc.
- For smooth functioning and accomplishing production as per customers' requirement & organizational guidelines.
- Organization and implementation of key purchase / procurement strategies, contingency plans and ensuring that plans are aligned with projects requirements.
- Facilitating in planning, organizing and controlling all requisite activities to perform such as negotiation, recommendation, ordering, expediting & tracking, reporting, logistic and delivery.
- Created plans and communicated deadlines to ensure projects were completed on time.
- Offered friendly and efficient service to customers, handled challenging situations with ease.
- Drove operational improvements which resulted in savings and improved profit margins.
- Prepared a variety of different written communications, reports and documents to ensure smooth operations.
- Resolved conflicts and negotiated mutually beneficial agreements between parties.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Exceeded goals through effective task prioritization and great work ethic.
Air Cargo Operations Executive
Jet Airways
Mumbai, Maharashtra
10.2007 - 05.2008
- Facilitated in cargo planning, booking, EXIM clearance formalities in coordination with a team of 11 members and achieved preset sales targets assigned by the management along with customer interaction.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Drove operational improvements which resulted in savings and improved profit margins.
Education
Business Analytics With Adv. Excel - Business Analytics
Simpli Learn
Bangalore 04.2018 - 08.2018
Post Graduation Diploma in International Business - International Business
Trade Wings Institute of Management
Pune 06.2006 - 07.2007
B.Com - Graduation Program
Savitribai Phule Pune University
Pune 06.2003 - 05.2006
Skills
Information gathering
Collaboration
Problem-Solving
MS Office
Active Listening
Self-Motivated
Conflict Resolution
Leadership
Project Management
Strategic planning
Operations management
Business Development
Business planning
Improvement initiatives
Verbal and written communication
Contract Management
Business administration
Key Performance Indicators
Additional Information
IT Forte :
Operating Systems : MS Windows.
Utility Software : MS Office
Application :
- SAP (BRP - Production & OM)
- Oracle (E-Business Suite)
- SFDC Application
- MS SQL
- MS Team foundation server
PERSONAL DOSSIER
PERSONAL DOSSIER:
Date of Birth : 2nd Feb' 1984.
Marital Status - Married.
Linguistic Abilities : English, Marathi & Hindi
Residential Address :
La Gloriosa Apts, D 501, Digambar nagar, behind Nyati meadows, Kalyaninagar – Vadgaon
Sheri road, Pune – 411014, Maharashtra, India
Timeline
Lead - Functional consultant, Analyst
Cognologix Technologies
04.2019 - Current
Business Analytics With Adv. Excel - Business Analytics
Simpli Learn
04.2018 - 08.2018
Fulfillment Analyst - II
VMware Software
09.2015 - 04.2019
Analyst II –Order Operations (Worldwide Operations
VMware Software
11.2011 - 09.2015
Order Management Executive - Global Projects
Honeywell Automation India Ltd
12.2008 - 11.2011
Air Cargo Operations Executive
Jet Airways
10.2007 - 05.2008
Post Graduation Diploma in International Business - International Business
Trade Wings Institute of Management
06.2006 - 07.2007
B.Com - Graduation Program
Savitribai Phule Pune University
06.2003 - 05.2006