Suraj Pandey
Mumbai
Summary
Dynamic manager with extensive experience at Yotta Data Services, excelling in backup administration and disaster recovery. Proven ability to negotiate with vendors and implement robust data protection solutions. Strong technical skills in Commvault and a collaborative approach to team management ensure successful project outcomes and enhanced operational efficiency.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Manager
Yotta Data Services Pvt. Ltd.
Mumbai
01.2023 - Current
- Assisted in the development of policies and procedures related to backup operations and disaster recovery plans.
- Testing of different backup tools to meet the business requirements.
- Key negotiator with different backup vendors to avail the best services offered by backup vendors.
- Raising a Purchase Order for backup software, capacity upgrade, tape procurement, and storage procurement.
- Implemented YottaSafe.in to offer backup and recovery for endpoints, which is presently supporting 25,000+ endpoint devices across 350+ organizations.
- Managed disk-to-disk backups utilizing SAN technologies such as iSCSI, Fibre Channel, Object Storage, and Tape Libraries.
- Ensured compliance with internal security standards by regularly auditing backup jobs.
- Coordinated with other IT teams during problem resolution activities.
- Trained junior staff members on various aspects of data protection solutions.
- Developed policies and procedures for data backup, archiving, retrieval and storage.
- Reviewed existing infrastructure regularly to ensure it meets requirements.
- Backup & Recovery Administration & Implementation of enterprise customers (Commvault, Acronis & Veeam) with workloads such as VMware, Nutanix, Hyper-V, Oracle Cloud, file system, MSSQL, MySQL, Oracle, DB2, Sybase, HANA, and SAP for Oracle.
Application and Software Analyst
Accenture IT Services
06.2020 - Current
- Storage and Backup Administration.
- Providing 24 x5 support for the Global Storage Infrastructure.
- NetApp Storage administration on 15 sites globally.
- Storage Allocation and De-Allocation.
- Change Execution.
- ONTAP Upgrade to latest n-1 version.
- Service-processor and Cluster switch upgrade.
- Planning and executing remediation as per risk highlighted by NetApp Active IQ and Commvault.
- Maintaining Storage and backup reports and statistics.
- Execution of Monthly sprints task for creating value to business.
- Commvault Backup administration for 2 sites.
- Restoration of VM’s from NetApp Snapshots.
- SnapCenter Backup management for 9 sites globally.
- Ensuring that all critical events/incidents are fixed in a timely manner for the business to function smoothly.
- Handling all events, incidents & applies changes on the Storage Infrastructure using the defined processes & ITIL framework.
- Automation on manual process using Ansible.
- Good understanding of Linux/Unix or Windows server platforms.
- Troubleshooting on file system & user access related issues.
- Experience in Remote troubleshooting and diagnosis of issues.
- Working with vendors in coordinating & fixing hardware changes.
- Good understanding of Network Connectivity and protocols (CIFS / NFS).
- Understanding & experience working on DNS & Active Directory.
Senior Engineer
NTT Global Data Centers & Cloud Infrastructure India Private Limited.
Mumbai
11.2021 - 01.2023
- Implementing new Customers/Tenants backup in Commvault backup tool.
- Configuring Disk/Tape libraries, Deduplication, Storage policies, Schedule policies etc.
- Well versed with configuring and maintaining Commserve, Media Agents and clients.
- Configuring backup of File System, databases like SQL, MYSQL, Oracle.
- Good understanding on Commvault IntelliSnap.
- Performing restoring of File System, Database, VMware, Microsoft Hyper-V.
- Managing and monitoring scheduled backups, troubleshooting failed and pending backups.
- Performing on-demand backup, restorations from tape and disk libraries.
- Upgrading service pack on Commserve & components – Quarterly.
- Forecasting tape and Disk space requirements.
- Working closely with various backup software vendors & tape hardware vendors.
- Handling various customer escalations on day-to-day basis.
- Storage Allocation for Commvault Disk Libraries.
- Performing Tape management, cleaning drives.
- Working on open tickets via service-now tool. Ensuring SLA tracking.
- Recommending backup solutions on Commvault to tenants for utilizing the best of the backup tool.
- Conducting training sessions on Present Backup infrastructure every 3 months.
- Involvement in Customer Audits for Backup strategy.
- Assisting L1 and L2 backup engineers with KT sessions on Backup environment.
- Planning for Media rotation, Management and Offsite Movement.
- Leading Operations ticket discussion and review of reoccurring issues.
- Monthly Backup meeting for dedicated tenants.
- Coordination with Service Delivery team for new customer onboarding.
Senior engineer
Netmagic It Services Pvt. ltd.
12.2015 - 05.2020
- Administration support for Commvault, CA Arcserve Backup tool.
- Upgrading service pack on Commserve & components.
- Configuring Disk/Tape libraries, Deduplication, Storage policies, Schedule policies etc.
- Well versed with configuring and maintaining Commserve, Media Agents and clients.
- Configuring backup of File System, databases like SQL, MYSQL, Oracle.
- Good understanding on Commvault IntelliSnap.
- Performing restoring of File System, Database, VMware, Microsoft Hyper-V.
- Managing and monitoring scheduled backup, troubleshooting failed and pending backup.
- Performing on-demand backup, restorations from tape and disk libraries.
- Handling various customer escalations on day-to-day basis.
- Working closely with various backup software vendors & tape hardware vendors.
- Assisting L1 backup engineers with KT sessions on Backup environment.
- Performing Tape management, cleaning drives.
- Planning for Media rotation, Management and Offsite Movement.
- Working on open tickets via service-now tool. Ensuring SLA tracking.
Education
Bachelor of Engineering - Electronics
Mumbai University
Mumbai05.2015
HSC -
NMF College
Mumbai03.2011
Skills
- Ability to work under pressure
- Technical skills in NetApp
- Technical skills in Commvault
- Technical skills in Windows
- Technical skills in Linux
- Teamwork
- Good verbal and written communication
- Backup administration
- Disaster recovery
- Data protection
- Vendor negotiation
- Team management
- Product management
Certification
- Commvault Certified Expert - CommCell
- Commvault Certified Expert - Command Center
- Commvault Certified Professional - CommCell
- Commvault Certified Advanced CommCell Management
- Commvault Certified SaaS Sales and Operations Professional - Metallic
- Azure AZ-900 certified
- ITIL 4 Certified
Timeline
Manager
Yotta Data Services Pvt. Ltd.
01.2023 - Current
Senior Engineer
NTT Global Data Centers & Cloud Infrastructure India Private Limited.
11.2021 - 01.2023
Application and Software Analyst
Accenture IT Services
06.2020 - Current
Senior engineer
Netmagic It Services Pvt. ltd.
12.2015 - 05.2020
Bachelor of Engineering - Electronics
Mumbai University
HSC -
NMF College
Similar Profiles
Dr. SAYED PEERZADEDr. SAYED PEERZADE
Executive Vice President & Chief Cloud Officer at Yotta Data Services Pvt Ltd.Executive Vice President & Chief Cloud Officer at Yotta Data Services Pvt Ltd.
Ameet DesaiAmeet Desai
Manager Supply Chain at DEVLIFE CORPORATION Pvt. Ltd.Manager Supply Chain at DEVLIFE CORPORATION Pvt. Ltd.
Nishith J. JoshiNishith J. Joshi
Real Estate & Data Centre Specialist at Yotta Data Services Private LimitedReal Estate & Data Centre Specialist at Yotta Data Services Private Limited
AAKASH SABALEAAKASH SABALE
Support Executive Service Engineer at Dak System IncSupport Executive Service Engineer at Dak System Inc
ROHAN SINGHROHAN SINGH
Client Advisor at GUCCIClient Advisor at GUCCI