Skillful in Micros
SURAJ PODDAR
Siliguri
Summary
Dedicated, hardworking restaurant management professional with extensive daily planning and operations experience. Skilled in staff training and development. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
6
6
years of professional experience
5
5
years of post-secondary education
1
1
Language
Work History
Restaurant Business Partner
OH MY GOVINDA
SILIGURI
12.2019 - Current
- Led and directed team members on effective methods, operations, and procedures.
- Carefully interviewed, selected, trained, and supervised staff.
- Conducted health, safety, and sanitation process evaluations to identify and remedy any violations immediately.
- Quickly identified problem situations and skillfully resolved incidents to satisfaction of involved parties.
Trainee Associate
intercontinental Hotels
Dubai
06.2019 - 11.2019
- Server in Accents Restaurant, managed customer rush through out day.
- Worked in Ginter Bar, and managed operations with supervisors, increasing sales by suggestive selling.
- Attended training courses to build understanding of processes, techniques, and industry
- Shadowed senior team members to learn all related jobs and tasks
- Participated in on-the-job training, working closely with supervisors and coworkers and asking appropriate questions
- Learned new materials, processes, and programs quickly
Trainee Associate
Westin Hotel
Gurgaon
05.2018 - 06.2018
- Worked for Executive lounge as server.
- Shadowed senior team members to learn all related jobs and tasks
- Established lasting relationships with peers, leadership and customers using strong communication and interpersonal skills
- Learned new materials, processes, and programs quickly
Front Office Trainee
Radisson Blu Plaza
Dehli
12.2017 - 12.2017
- Assisted front office department during check ins
- Worked in Business center of hotel.
- Informed and supported business leaders through consistent communication and administrative support duties
- Reviewed files, records and other documents to obtain information to respond to requests
Trainee
ITC SONAR BANGLA
KOLKATA
05.2017 - 06.2017
- Assisted House Keeping Department in their duties in servicing rooms.
- Assisted Production Department at Banquet kitchen and Cold kitchen in their respective duties.
- Troubleshot minor issues with office tools and equipment, escalating more serious problems to supervisor
Education
Bachelors of Hotel Management - Hotel Management
Welcomgroup Graduate School of Hotel Administration
Manipal 04.2016 - 04.2020
High School Diploma -
DON BOSCO
Siliguri 03.2015 - 03.2016
No Degree - Junior High Education
DON BOSCO
Siliguri 04.2001 -
Skills
MS-Word and MS-PowerPoint
Performance improvement
Dynamic, friendly host
Operations management
Staff Management
Passion for customer satisfaction
Natural leader
Additional Information
- Winnings Ways Star of the Month Front of the house (Month of September 2019) (Intercontinental Dubai Marina )
- Participated in District Level Basketball.
- Received the Governor’s Award for Scouts (2014)
Timeline
Restaurant Business Partner
OH MY GOVINDA
12.2019 - Current
Trainee Associate
intercontinental Hotels
06.2019 - 11.2019
Trainee Associate
Westin Hotel
05.2018 - 06.2018
Front Office Trainee
Radisson Blu Plaza
12.2017 - 12.2017
Trainee
ITC SONAR BANGLA
05.2017 - 06.2017
Bachelors of Hotel Management - Hotel Management
Welcomgroup Graduate School of Hotel Administration
04.2016 - 04.2020
High School Diploma -
DON BOSCO
03.2015 - 03.2016
No Degree - Junior High Education
DON BOSCO
04.2001 -
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