Suraj Prasad Dash

Client - Electronic Arts

• Contributed to the QA aspects of the Advisor Assistant feature in Salesforce which is an integration of AI with Salesforce.
• The feature enables AI-driven assistance for advisors by validating the next-step recommendations based on user/player inputs.
• Designed and implemented automation test cases for the Salesforce UI using the Playwright Framework with JavaScript, including cross-window testing.
• Worked on a customer facing application on the EA Help site which guides player with their queries related to the game and routes them to an agent based on the answer.
• Worked on the functional testing of chat functionality in Salesforce when user creates a live chat case and the same routes to an agent available for chat.
• Working on API automation using Playwright for a new feature - collects info from the user about their issue and gives them a customized solution on how to proceed further.
• Identified bugs and followed up with development team for resolution of the issues and achieved more than 95% consistency with the LLMs.

Client - Manulife

• Writing Automation test cases for Web UI built on TestNG Framework using Selenium - Java
• Working on API Automation for various services using Postman built on Node JS framework
• Performed mobile testing for different B2C sites using Perfecto
• Working on Performance testing using JMeter built on AKS platform.
• Used Grafana to render the data/results into a dashboard
• Performed Accessibility testing using NVDA Speech viewer
• Performing regression and smoke testing whenever required through automated tests
• Defect identification and following up with development team to resolve the defects and then retesting them
• Engaging in day-to-day client interactions in scrum and other calls

Client - Aetna, a CVS Health company

• Worked on UI to verify different Health Insurance values from the backend
• Web - API Automation for regression scenarios and also for In-Sprint requirements thus saving time for manual validation of data
• Created Test Plan, Test Cases and Test Scripts by adhering to client requirement and Agile stories
• Performed Workflow analysis and suggested quality improvements
• Defect identification and following up with development team to resolve the defects and then retesting them