Manage end-to-end trade finance operations, including processing Letters of Credit (LCs), guarantees, and import/export documentation, facilitating smooth international trade for corporate clients.
Supply chain finance solutions (e.g., vendor financing, invoice discounting), improving client working capital cycles and strengthening supplier relationships.
Oversaw the timely and accurate processing of high-volume National Electronic Funds Transfer (NEFT) and Real-Time Gross Settlement (RTGS) transactions.
Operation Executive
Tata Capital Ltd
09.2024 - 09.2025
Product- Loan Against Property (LAP)
Manage daily cash counter activities, including handling cash transactions and operating the Cash Deposit Machine (CDM) to ensure smooth and secure cash flow within the branch.
Perform end-to-end cashier responsibilities, including cash receipts, disbursements, and reconciliation at the end of the day.
Maintain and update daily MIS for customer cash and cheque transactions to ensure accurate financial records and operational transparency.
Raise and resolve customer queries efficiently related to cash, cheques, and other branch services, ensuring a high level of customer satisfaction.
Product - Loans against property & SME Working capital Loans.
Verify loan application documents (KYC, income proof, etc.)
Coordinate with credit and risk teams for approval
Ensure timely loan disbursement and record management
Resolve customer queries related to loan status, EMIs, pre-closure, etc.
Delinquency management Prepare daily, weekly, and monthly operational reports Track disbursal volumes, portfolio health, and turnaround times (TAT)
Ensure adherence to RBI and internal NBFC guidelines
Assist with internal and external audits by providing required data