Summary
Overview
Work History
Education
Skills
Languages
Work Availability
DECLARATION
Timeline
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SURAJ  SHARMA

SURAJ SHARMA

KOLKATA

Summary

Energetic worker focused on delivering excellent service to guests. Tracks menu changes and personalises recommendations for guest satisfaction. Collaborative with wait staff and kitchen workers to exceed expectations with fast, delicious food.

Overview

5
5
years of professional experience

Work History

Buffet Attended

Ambassador Cruise Line (BSM ShipManagementPvt.Ltd)
05.2023 - 01.2024
  • Set up and break down buffet as required.
  • Maintain buffet cleanliness and presentation.

• Keep food items replenished and warm

• Assist guests with any inquiries or special requests.

• Adhere to food safety and sanitation regulations.

• Collaborate with cooking staff to ensure efficient service.

Food & Beverage Executive

The Park
02.2023 - Current
  • Assisted kitchen with food preparations, making basic orders and plating snacks.
  • Maintained outstanding customer satisfaction by delivering food and drinks on time in high-pressure environments.
  • Completed daily opening and closing checklists to maintain standards and ready dining rooms for service.
  • Monitored inventory levels, promptly ordering low-stocked supplies and ordering extra for busier periods.

Food & Beverage Supervisor

Manchi Baphe
07.2022 - 11.2022
  • Demonstrated understanding of best practices and safety regulations involved in food preparation.
  • Maintained safe hygiene and food handling standards for full compliance.
  • Suggested products to customers based on dietary requests and latest food trends.
  • Greeted new customers, answered initial questions and took drink orders.

Food & Beverage Associate

THE WESTIN HYDERABAD MINDSPACE MARRIOTT
12.2020 - 01.2022
  • Maintained outstanding customer satisfaction by delivering food and drinks on time in high-pressure environments.
  • Suggested products to customers based on dietary requests and latest food trends.
  • Processed cash and card payments, providing correct change for cash purposes.

Food & Beverage Associate

LE MERIDIAN HYDERABAD MARRIOTT
12.2019 - 10.2020
  • Maintained outstanding customer satisfaction by delivering food and drinks on time in high-pressure environments.
  • Suggested products to customers based on dietary requests and latest food trends.
  • Processed cash and card payments, providing correct change for cash purposes.

Industrial Trainee

FARIYAS RESORT LONAVALA MUMBAI
06.2019 - 10.2019
  • Attended training with managers to advance current skills and learn new techniques in industrial jobs and best practices.
  • Stayed in line with health and safety guidelines by wearing required personal protective equipment at all times.
  • Completed all tasks efficiently and timely, as instructed by industrial managers.

Education

Certificate of Higher Education - STANDARDS OF TRAINING CERTIFICATION AND WATCHKEEPING (STCW 2010)

MERCANTILE MARINE ACADEMY
Kolkata, WB
2022

Certificate of Higher Education - SECURITY TRAINING OF SEAFARER WITH DESIGNATED SECURITY DUTIES (STSDSD)

MERCANTILE MARINE ACADEMY
Kolkata, WB
2022

Certificate of Higher Education - Passenger Ship Familiarization Course [PSF]

MERCANTILE MARINE ACADEMY
Kolkata, WB
2022

Certificate of Higher Education - HOTEL MANAGEMENT

SIHM INSTITUTE OF HOTEL MANAGEMENT
KALYANI, NADIA
2020

HIGH SECONDARY - SCHOOL

SADHANPUR VIVEKANANDA HIGH SCHOOL
Bardhaman, WB
2017

SECONDARY EDUCATION - SCHOOL

SADHANPUR VIVEKANANDA HIGH SCHOOL
Bardhaman, WB
2015

Skills

  • Guest Service
  • Beverage Orders
  • Menu Items
  • Inventory Management

Languages

English
Advanced (C1)
Bengali
Bilingual or Proficient (C2)
Hindi
Bilingual or Proficient (C2)

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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DECLARATION

  • Hereby declare that all the details mentioned above are in accordance with the truth and fact as per my knowledge.

Timeline

Buffet Attended

Ambassador Cruise Line (BSM ShipManagementPvt.Ltd)
05.2023 - 01.2024

Food & Beverage Executive

The Park
02.2023 - Current

Food & Beverage Supervisor

Manchi Baphe
07.2022 - 11.2022

Food & Beverage Associate

THE WESTIN HYDERABAD MINDSPACE MARRIOTT
12.2020 - 01.2022

Food & Beverage Associate

LE MERIDIAN HYDERABAD MARRIOTT
12.2019 - 10.2020

Industrial Trainee

FARIYAS RESORT LONAVALA MUMBAI
06.2019 - 10.2019

Certificate of Higher Education - STANDARDS OF TRAINING CERTIFICATION AND WATCHKEEPING (STCW 2010)

MERCANTILE MARINE ACADEMY

Certificate of Higher Education - SECURITY TRAINING OF SEAFARER WITH DESIGNATED SECURITY DUTIES (STSDSD)

MERCANTILE MARINE ACADEMY

Certificate of Higher Education - Passenger Ship Familiarization Course [PSF]

MERCANTILE MARINE ACADEMY

Certificate of Higher Education - HOTEL MANAGEMENT

SIHM INSTITUTE OF HOTEL MANAGEMENT

HIGH SECONDARY - SCHOOL

SADHANPUR VIVEKANANDA HIGH SCHOOL

SECONDARY EDUCATION - SCHOOL

SADHANPUR VIVEKANANDA HIGH SCHOOL
SURAJ SHARMA