Summary
Overview
Work History
Education
Skills
Projects
Accomplishments
Strength
Hobbies and Interests
Timeline
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Suraj Shetty

Bangalore

Summary

Driven Investigator with 5 years in banking, in KYC and AML compliance. Recognized for thorough investigative skills and a proactive approach to fraud detection, identifying trends and patterns with precision. Brings strong expertise in project management, analytics, and client collaboration to deliver effective solutions that uphold security and regulatory standards.

Overview

5
5
years of professional experience

Work History

Fraud Investigator

JP Morgan
Bengaluru
11.2021 - Current
  • Streamlined investigation processes by developing efficient case management techniques, reducing time spent on each case without sacrificing accuracy or effectiveness.
  • Collect and document data, including: alerting activity, account information, transactional data, and various bank records.
  • Review and analyze underlying data gathered, and compare it to escalation criteria to assess whether an alert should be recommended for escalation or closed with no further action.
  • Fully document all alerts, including supporting data, analysis, as well as escalation or closure recommendation rationale.
  • Build relationships with FCOI Investigations & Inspection units, and effectively communicate and transfer information.
  • Perform duties within established service level requirements: Transaction Monitoring, SAR, AML/KYC.
  • Investigating and gathering information in the form of documents and findings notes to determine if a regulatory report (SAR) should be filed with the Financial Crimes Enforcement Network (FinCEN) in compliance with the Bank Secrecy Act.
  • Presenting FCOI data in monthly meeting, holding strong rating in MTD performance matrix, and actively participating in team and floor.
  • Taking care of potential suspicious activity like Check, Cash, Card, wire, Loan, identity theft fraud.

Bank Officer

IDFC FIRST BANK
Bengaluru
03.2021 - 11.2021
  • Responsible for new acquisitions in CASA, assets, and liability products.
  • Interacting with corporates and individuals for sourcing business in liability, assets.
  • Maintaining a high standard of customer service and lobby management at the branch level.
  • Ensuring a positive customer experience at the branch.
  • Excellent service delivery to customers by moving them to a different channel of banking to provide faster service.
  • Educating the customer about different banking channels like Phone Banking, Mobile Banking, and Internet Banking to reduce the traffic in branch.
  • Closely working with different teams in order to provide faster service to the customer.

Assistant Manager

Kotak Mahindra Bank
Bengaluru
11.2019 - 02.2021
  • Maintain bank profitability by identifying fraudulent checks.
  • Advise and educate customers regarding online and mobile banking, deposit, account services, checking and savings accounts, CDs, IRAs, and other investment products.
  • Performed the required KYC screenings on customers, documenting the information obtained on the client's, as required by global KYC procedures.
  • Achieving the business target of the branch in terms of cross-selling, enhancing, and upgrading the high net worth customers' relationship with the bank.
  • Performed and maintained assistant branch operational manager duties while managerial staff were away for vacation.
  • Deliver outstanding customer service to ensure customer satisfaction, customer retention, and increase customer traffic.
  • Helped to train and mentor new employees to foster solid business relationships.

Education

BA - Management

Cross-land college
Brahmavar
01.2019

PUC -

GPUC
Kundapur
01.2015

SSLC -

VKR High School
Kundapur
01.2013

Skills

  • Strong time management
  • Excellent verbal and written communication skills
  • Research Report filing
  • Anti-Money Laundering
  • Fraud prevention
  • Microsoft Office

Projects

Chase Auto Finance - Project on loan Applications

08/2021 - 12/2021

A project focused on evaluating and optimizing loan application processes.

  • •
    Conducted a comprehensive project on loan applications for Chase Auto Finance, analyzing processes and providing insights.

Accomplishments

  • Chase Excellence Award
  • Top performer within the team, achieved top rating.
  • Active Participation in Presentation & dance.
  • Rock-star rookie
  • High Flyer of the month
  • Innovator of the month

Strength

  • Problem-Solving SkillsApproaching investigations methodically to develop solutions for complex fraud schemes.
  • Communication SkillsArticulating findings effectively in reports and explaining complex scenarios to stakeholders and law enforcement.
  • AdaptabilityFraud tactics constantly evolve, so flexibility and continuous learning are crucial to staying ahead.

Hobbies and Interests

  • Riding
  • Trekking
  • Gardening

Timeline

Fraud Investigator

JP Morgan
11.2021 - Current

Bank Officer

IDFC FIRST BANK
03.2021 - 11.2021

Assistant Manager

Kotak Mahindra Bank
11.2019 - 02.2021

BA - Management

Cross-land college

PUC -

GPUC

SSLC -

VKR High School

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Suraj Shetty