SURAJ SINGH
GUWAHATI
Summary
Flexible hard worker ready to learn and contribute to team success. Confident Personal Banker professionally handling complaints and problems to build customer loyalty. Skilled in handling transfers, processing checks and presenting financial products to customers. Solid knowledge of personal banking practices and regulations. Dedicated employee known for punctuality, pursuing employment options where good customer service and positive attitude will make a difference.
Overview
3
3
years of professional experience
Work History
Personal Banker
HDFC BANK LTD
GUWAHATI
06.2021 - Current
- Provided customer service to clients, including answering questions and resolving issues.
- Conducted account openings and closings for clients.
- Responded promptly to customer emails, phone calls and requests for information.
- Cross-sold banking products such as credit cards, loans and investments.
- Developed relationships with customers by providing exceptional service in order to increase sales opportunities.
- Participated in training sessions regarding new banking products or services.
- Recognized opportunities for cross-selling additional banking products or services.
- Provided guidance on how best to utilize online banking tools for maximum benefit.
Education
BBA - Business Management
MARWARI COLLEGE
BHAGALPUR BIHAR01-2019
Skills
- Customer Service
- Relationship Building
- Issues Resolution
- Banking Regulations
- Business Development
- Customer Satisfaction
- Portfolio Analysis
- Client Relationship Management
Accomplishments
Received awards in achieving year to year targets set by the Bank.
1)Bull Run contest award
2)YTD Income achievement award.
3)Several awards in Assets achievement.
Timeline
Personal Banker
HDFC BANK LTD
06.2021 - Current
BBA - Business Management
MARWARI COLLEGE
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