Suraj Singh

Work History

Senco Gold and Diamond

03.2025 - Current

Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
Managed inventory control, cash control, and store opening and closing procedures.
Assisted with hiring, training and mentoring new staff members.
Executed point of sale opening and closing processes.

Reliance Jewels

02.2020 - 02.2025

Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
Managed inventory control, cash control, and store opening and closing procedures.
Assisted with hiring, training and mentoring new staff members.
Completed point of sale opening and closing procedures.
Improved customer satisfaction through staff training in customer service and product knowledge.
Maximized sales and minimized shrinkage through excellent customer service and adherence to standard practices.
Maximized sales by creating innovative visual merchandising displays and store layouts.
Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.

Tanishq

01.2019 - 01.2020

Managed store inventory and stock levels to maintain availability of products.
Coached employees and trained on methods for handling various aspects of sales, complicated issues, and difficult customers.
Managed team of Number employees to maintain smooth-running operations of shop floor.
Developed staff scheduling plans that ensured adequate coverage during peak hours without compromising on service quality.
Managed daily store operations for smooth functioning and achieving sales targets.
Improved customer satisfaction by addressing and resolving concerns promptly and efficiently.
Enhanced team performance through regular training, mentoring, and constructive feedback.
Streamlined inventory management with accurate tracking and timely replenishment of stock.

Pc Jewellers

12.2015 - 12.2018

Mentored junior sales executives, providing guidance on best practices and strategies for achieving success in the field.
Facilitated relationships with target accounts through implementation of proven networking methods.
Created prospect rapport by approaching leads and cultivating strong business relationships through sales.
Leveraged strong negotiation skills to maximize profit margins while maintaining exceptional customer service standards.
Managed complex sales cycles, navigating various decision-makers within organizations to secure successful deals.
Consistently monitored sales performance metrics, adjusting tactics as necessary to achieve desired results.

Gitanjali Jewels

04.2011 - 12.2015

Built relationships with customers to encourage repeat business.
Solved customer challenges by offering relevant products and services.
Achieved monthly sales targets consistently by implementing effective sales strategies and maintaining a high level of product knowledge.
Assessed customer needs and utilized suggestive selling techniques to drive sales.
Provided positive first impressions to welcome existing, new, and potential customers.
Engaged with customers to build rapport and loyalty.

Shoppers Stop

04.2010 - 03.2011

Built relationships with customers to encourage repeat business.
Solved customer challenges by offering relevant products and services.
Achieved monthly sales targets consistently by implementing effective sales strategies and maintaining a high level of product knowledge.
Assessed customer needs and utilized suggestive selling techniques to drive sales.
Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.