Cricket
Suraj Singh Panwar
Technology Enabler
Chittaurgarh,RJ
Summary
Results-driven and detail-oriented IT Engineer with over 7 years of experience in technical support, IT infrastructure management, hardware and networking, and system troubleshooting. Proven ability to deploy and manage scalable IT solutions, improve system reliability, and resolve critical technical issues. Currently pursuing a Diploma in Data Science & AI (2025) to enhance capabilities in data-driven IT operations and AI integration.
Overview
5
5
years of professional experience
4041
4041
years of post-secondary education
2
2
Languages
Work History
Information Technology Engineer
Golcha Group
04.2024 - Current
- Delivered technical support and technology solutions to optimize system performance and reliability.
- Improved IT infrastructure uptime by 30% through proactive system management and troubleshooting.
- Deployed and configured IT hardware and networking systems, ensuring seamless technology operations.
- Provided technical support in both on-site and telephone consultations.
- Collaborated with cross-functional teams for seamless integration of new technologies.
Senior IT Support Engineer
Shalu Enterprises
03.2022 - 05.2024
- Provided advanced technical support, resolving critical hardware, software, and network issues.
- Maintained consistent system performance by implementing troubleshooting and support protocols.
- Led system upgrades, network configuration, and security enhancements across user environments.
Senior IT Specialist
Midland Microfin Ltd
12.2020 - 03.2022
- Directed IT support operations, addressing business technology challenges effectively.
- Maintained Windows-based systems, hardware components, and optimized IT infrastructures.
- Collaborated on system scalability projects and user support training.
Education
Diploma in Data Science & AI - Data Analytics, Machine Learning, AI Applications
Topmentor Institute
04-2025
Hardware and Networking Diploma - Hardware, Networking, Printer, Router, Biometric, CCTV Support
BITS IT Park
04-2015
Skills
IT Infrastructure Management
undefinedDisclaimer
I hereby declare that all the information furnished above is true to the best of my knowledge.
Certifications And Courses
Hardware and Networking Diploma, BITS IT Park, 2015, Hardware, Networking, Printer, Router, Biometric, CCTV Support
Interests
Dance
Travel
Timeline
Information Technology Engineer
Golcha Group
04.2024 - Current
Senior IT Support Engineer
Shalu Enterprises
03.2022 - 05.2024
Senior IT Specialist
Midland Microfin Ltd
12.2020 - 03.2022
Diploma in Data Science & AI - Data Analytics, Machine Learning, AI Applications
Topmentor Institute
Hardware and Networking Diploma - Hardware, Networking, Printer, Router, Biometric, CCTV Support
BITS IT Park
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