Taranpreet Kaur
Mumbai
Summary
To experience and acquire substantial professional skills & to assume responsibility and Implement ideas using my communication skills to lead Motivate and Influence
people.
Thereby actively contributing to the development and growth of the organization and to achieve a challenging job in the pursuing field with a positive attitude and hard work.
Overview
3
3
years of professional experience
Work History
Project Coordinator
Arvensys Technologies India Pvt Ltd
Parramatta NSW
06.2022 - Current
Accept ownership of Service request routed to DISPATCH CENTER, Proactive planning, prioritizing, and assigning all outstanding SR/tasks for Customer Engineers, ensuring the prompt delivery of service to meet our contractual terms and conditions.
Scheduling appointments with security escorts or third-party service providers as and when required, if not available then have to follow the escalation process for guards.
Identifying the service and escalating to the Team Leader,FSM, or the designated person to eliminate or minimize the Service impact and maintain SLA thresholds.
Utilizing information provided by FSM to maintain the current duty roster/CE schedule, record all incidents relating to CE availability, sickness, holidays, and planned work commitments.
Contributes in FVR, Reduce CE Revisits, Intelligent Dispatch and do TSOD to plan the day to manage territory, Schedule next day task and inform CEs thru the first call report, Handovers between the shifts.
Service Planner
NCR Corporation India Pvt Ltd
Mumbai
11.2020 - 05.2022
- Scheduled technicians, managed workflow, and monitored job progress.
- Analyzed customer data to identify trends that could impact service operations.
- Maintained positive relationships with customers through regular communication.
- Generated reports summarizing current status of jobs, technician availability.
- Monitored parts inventory levels to ensure timely ordering of necessary components.
Education
B.P.E [Bachelor’s in physical education] -
Barkatullah University
Bhopal08-2015
12th Std - Commerce
Gaurav Memorial International School
Kanpur01.2012
10th Std. -
Gaurav Memorial International School
Kanpur03-2010
Skills
- Utilization Management
- Customer Management
- Flexible and Adaptable
- Project Management
- Resource Management
Personal Information
- Spouse Name: Mr. Surajpal Singh Sokhi
- Date of Birth: 05/12/1994
Hobbies and Interests
Playing Table Tennis & Badminton, listening to music
Disclaimer
I certify that all the information provided above is true to the best of my knowledge
Affiliations
Worked with the show Fit Rahe Sada telecasted at Door Darshan for Yoga sessions.
An official in Table tennis Maîtree annual sports festival of GLA University Mathura 2015.
An Official in Badminton District level conducted by Barkatullah University 2014.
An Official in table tennis state level conducted by R.G.P.V 2014.
An Official in table tennis state level conducted by R.G.P.V 2012.
Participated in brain mark- Stag table tennis coaching camp 2011.
Participated in Kanpur district table tennis championship U-17 girls 2011.
Participated CBSE Cluster IV Athletic meets U-16 2008.
Accomplishments
Got certificate of excellence for 1st position in college in university exams 2012-2016.
Got certificate of Appreciation for excellence in the best employee of the month on 15th Feb 2015.
Got certificate of Appreciation for excellence in best employee of the month on 15th Oct 2015.
Got 2nd position in Table Tennis Mix Doubles Sports carnival conducted by VNS group of institutions 2014.
Got 2nd position in C.B.S.E inters school table tennis championship 2011.
Got 2nd position in KDBA U-17 girls’ team event 2011.
Head girl in 12thSTD 2011-2012.
Languages
English, Hindi, Punjabi
First Language
Extracurricular Activities
Does counseling for Students
Timeline
Project Coordinator
Arvensys Technologies India Pvt Ltd
06.2022 - Current
Service Planner
NCR Corporation India Pvt Ltd
11.2020 - 05.2022
B.P.E [Bachelor’s in physical education] -
Barkatullah University
12th Std - Commerce
Gaurav Memorial International School
10th Std. -
Gaurav Memorial International School