Summary
Overview
Work History
Education
Skills
Affiliations
Languages
References
Timeline
Generic
Suraj S Sunil

Suraj S Sunil

THIRUVANANTHAPURAM

Summary

Dynamic Food and Beverage Attendant with a proven track record at Hyatt Regency, excelling in guest services and food safety management. Recognized for enhancing customer satisfaction through effective order management and fostering strong guest relations, ensuring memorable dining experiences. Adept at team collaboration and event coordination, driving high-quality service standards.

Overview

1
1
year of professional experience

Work History

Food and Beverage Attendant

Hyatt Regency
Thiruvananthapuram
07.2024 - Current
  • Provided exceptional customer service to guests, ensuring their satisfaction with food and beverages.
  • Responded quickly to customer complaints or special requests in a professional manner.
  • Communicated effectively with kitchen staff regarding customer orders.
  • Maintained cleanliness of the dining area and kitchen equipment in accordance with health department standards.
  • Demonstrated knowledge of menu items by providing detailed descriptions upon request from guests.

Food and Beverage Trainee

Hyatt Centric Janakpuri
Delhi
12.2023 - 06.2024
  • Processed orders quickly and accurately while ensuring all orders were complete before delivery or pick up.
  • Inspected dining area prior to opening for cleanliness and organized seating arrangements accordingly.
  • Assisted in setting up the buffet line for meal services.
  • Provided excellent customer service to guests in a timely manner.

Education

Bachelor of Hotel Management & Catering Technology - Hotel Management

Rajadhani Instititute of Hotel Management
Thiruvananthapuram
06-2024

High School Diploma -

Kendriya Vidyalaya
Trivandrum
03-2020

Skills

  • Food safety management
  • Point of sale systems
  • Staff leadership
  • Food presentation
  • Guest services
  • Customer relationship management
  • Event coordination
  • Team collaboration

Affiliations

  • Traveller

Languages

Malayalam
First Language
English
Upper Intermediate (B2)
B2
Hindi
Upper Intermediate (B2)
B2
Tamil
Beginner (A1)
A1

References

References available upon request.

Timeline

Food and Beverage Attendant

Hyatt Regency
07.2024 - Current

Food and Beverage Trainee

Hyatt Centric Janakpuri
12.2023 - 06.2024

Bachelor of Hotel Management & Catering Technology - Hotel Management

Rajadhani Instititute of Hotel Management

High School Diploma -

Kendriya Vidyalaya

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Suraj S Sunil