Suraj Swamy
Sales Operations Analyst / Account Executive
Pune
Summary
Experienced with sales operations, ensuring seamless alignment between sales strategies and company objectives. Utilizes data-driven insights to optimize processes and support decision-making. Track record of effective communication and collaboration with cross-functional teams.
Overview
7
7
years of professional experience
Work History
Sales Operations Analyst / Account Executive
Forecast Era Technologies
10.2023 - Current
- Identified new business opportunities through cold calling, networking, marketing and prospective database leads.
- Contributed to event marketing, sales and brand promotion.
- Gained customer trust and confidence by demonstrating compelling, persuasive and composed professional demeanor.
- Monitored service after sale and implemented quick and effective problem resolutions.
- Attended monthly sales meetings and quarterly sales trainings.
- Enabled sales operations to run smoothly through effective management of department's workflows and processes.
Senior Business Development Officer
Seclore
05.2022 - Current
- Collaborated with sales and marketing departments to support client acquisition.
- Identified and pursued valuable business opportunities to generate new company revenue and improve bottom line profit.
- Translated customer needs into solution requirements using powerful value propositions and negotiation skills.
- Mentored junior team members, fostering an environment of professional growth and development.
Business Development Executive
ZDPM
11.2020 - 05.2022
- Established a robust sales pipeline by consistently identifying, qualifying, and nurturing leads through various outreach methods.
- Increased client base by identifying and pursuing new business opportunities through market research and networking.
- Improved sales strategies, analyzing competitor activities and adjusting approaches accordingly.
Lead Generation Specialist /Quality Analyst
XDBS
10.2017 - 08.2020
- Cold called perspective customers to determine product or service needs.
- Built prospect lists of potential new customers through research and identification of business opportunities.
- Overcame objections using friendly, persuasive strategies.
- Made average of 200 + outbound and inbound calls per day.
- Served as key team member in development of new client pipeline.
Education
HSC -
Pune University
01-2012
Pune University -
SSC
01-2010
Bcom -
Mucc College Pimpri
01-2015
Skills
Sales strategy development
Relationship building
Business development
Pipeline management
Customer service
Account planning
Languages
English
Hindi
Marathi
Interests
Travel
Painting
Additional Information
Worked on platforms like Salesforce, Hubspot, Sales Navigator, Apollo, Seamless.ai, Ample market, Zoominfo .
Maintained Record management of the lead,
Created Sequences to track the progress of the lead,
Pipeline management,
Sales Funnel tracking.
Timeline
Sales Operations Analyst / Account Executive
Forecast Era Technologies
10.2023 - Current
Senior Business Development Officer
Seclore
05.2022 - Current
Business Development Executive
ZDPM
11.2020 - 05.2022
Lead Generation Specialist /Quality Analyst
XDBS
10.2017 - 08.2020
HSC -
Pune University
Pune University -
SSC
Bcom -
Mucc College Pimpri
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