Suraj Swamy
Sales Operations Analyst / Account Executive
Pune
Summary
Experienced with sales operations, ensuring seamless alignment between sales strategies and company objectives. Utilizes data-driven insights to optimize processes and support decision-making. Track record of effective communication and collaboration with cross-functional teams.
Overview
7
7
years of professional experience
Work History
Sales Operations Analyst / Account Executive
Forecast Era Technologies
10.2023 - Current
- Identified new business opportunities through cold calling, networking, marketing and prospective database leads.
- Contributed to event marketing, sales and brand promotion.
- Gained customer trust and confidence by demonstrating compelling, persuasive and composed professional demeanor.
- Monitored service after sale and implemented quick and effective problem resolutions.
- Attended monthly sales meetings and quarterly sales trainings.
- Enabled sales operations to run smoothly through effective management of department's workflows and processes.
Senior Business Development Officer
Seclore
05.2022 - Current
- Collaborated with sales and marketing departments to support client acquisition.
- Identified and pursued valuable business opportunities to generate new company revenue and improve bottom line profit.
- Translated customer needs into solution requirements using powerful value propositions and negotiation skills.
- Mentored junior team members, fostering an environment of professional growth and development.
Business Development Executive
ZDPM
11.2020 - 05.2022
- Established a robust sales pipeline by consistently identifying, qualifying, and nurturing leads through various outreach methods.
- Increased client base by identifying and pursuing new business opportunities through market research and networking.
- Improved sales strategies, analyzing competitor activities and adjusting approaches accordingly.
Lead Generation Specialist /Quality Analyst
XDBS
10.2017 - 08.2020
- Cold called perspective customers to determine product or service needs.
- Built prospect lists of potential new customers through research and identification of business opportunities.
- Overcame objections using friendly, persuasive strategies.
- Made average of 200 + outbound and inbound calls per day.
- Served as key team member in development of new client pipeline.
Education
HSC -
Pune University
01-2012
Pune University -
SSC
01-2010
Bcom -
Mucc College Pimpri
01-2015
Skills
Sales strategy development
Relationship building
Business development
Pipeline management
Customer service
Account planning
P>MarketingP>New Business DevelopmentP>Quality controlP>Account and territory managementP>Strategic planningP>Relationship building and managementP>ResearchLanguages
English
Hindi
Marathi
Interests
Travel
Painting
Additional Information
Worked on platforms like Salesforce, Hubspot, Sales Navigator, Apollo, Seamless.ai, Ample market, Zoominfo .
Maintained Record management of the lead,
Created Sequences to track the progress of the lead,
Pipeline management,
Sales Funnel tracking.
Timeline
Sales Operations Analyst / Account Executive
Forecast Era Technologies
10.2023 - Current
Senior Business Development Officer
Seclore
05.2022 - Current
Business Development Executive
ZDPM
11.2020 - 05.2022
Lead Generation Specialist /Quality Analyst
XDBS
10.2017 - 08.2020
HSC -
Pune University
Pune University -
SSC
Bcom -
Mucc College Pimpri