Suraj Soman

To be a successful Leader in Operation Management where I can utilize my potential and capabilities to achieve the organization objective and seize opportunities for professional development. With 13 years of extensive experience in the US mortgage industry, including my current role as an Operations Manager, I bring a wealth of knowledge and expertise to any team. I am highly skilled in managing operations efficiently, ensuring compliance, and driving business growth. I am eager to leverage my skills and contribute to a dynamic and innovative company like yours.

Clifton Strength -

1. Restorative 2. Harmony 3. Individualization 4. Developer 5. Responsibility

• As part of Risk Management efforts in building better controls & self identifying risk. Conducted Risk Audit to all GDAs in Home lending process to identify & asses the risk & controls for each process
• Performed RCSA (Risk and controls self assessment activity completed for associated GDAs
• Successfully transitioned Closing Process to India for the first time from the underwriting support standpoint for CLRR (Ability to replay -ATR), onboarding 5 S4.
• Identified opportunities, planned and executed the transition, provided process training and on-thejob training (OJT) to BAU, and collaborated with GSPO (Global Solution Program Office) and Technology partners manager to ensure GEO compliance requirements were met.
• Received compliance-free audit from CL Global Solution Program Office Risk Management.
• Conducted RCSA review for Correspondent Mortgage, resulting in risk-free controls.
• Restructured the Business Continuity Plan for Correspondent Mortgage, adopting a hybrid model and updating all Correspondent channel BCP processes.
• Ensured compliance with ITRD and SAM documents by updating Igrafix Application accordingly.
• Played a key role in organizing multiple events as part of the FACE Core Committee team in BLR, handling vendor sourcing, supply chain management, and event coordination.
• Served on the IJP Core Committee for HLO, responsible for backfilling all Team Leader positions through a structured hiring process

Wells Fargo Champ Award- Level 3 - 07/2023

• Received Manager Spotlight awards in 2021 and 2022 for exceptional performance in executing GDA attestation review.
• Effectively oversaw the TL IJP process for the entire Consumer lending process, showcasing strong management skills as part of Pillar responsibility
• Exhibited leadership qualities by spearheading off-seat activities and fostering engaging FACE events for the entire BLR site.

Manager Spotlight- 03/2023

• Demonstrated exceptional ability to smoothly transition ATR & Closing support in 2021 and 2023.
• Accomplished seamless transfer of ATR & Closing support operations, effectively meeting all objectives.
• Implemented strategic plans and efficiently executed the transition process for ATR & Closing support.
• Utilized proactive measures to ensure a successful and smooth ATR & Closing support transition in 2021 and 2023.
• Effectively managed all aspects of the ATR & Closing support transition, resulting in significant gains in productivity and efficiency.

Manager Spotlight Award - 01/2023

• Earned the prestigious Manager Spotlight award for successfully completing the GDA- Global Delivery Attestation Annual review, Scope creep review, Reg. K review, and post-transition
• Utilized active problem-solving skills to effectively complete the GDA- Global Delivery Attestation Annual review, Scope creep review, Reg. K review, and post-transition review, leading to the prestigious Manager Spotlight award
• Received Manager Spotlight awards in 2021 and 2022 for exceptional performance in executing GDA attestation review.
• Effectively oversaw the TL IJP process for the entire Consumer lending process, showcasing strong management skills as part of Pillar responsibility.
• Exhibited leadership qualities by spearheading off-seat activities and fostering engaging FACE events for the entire BLR site. review.
• Demonstrated exceptional expertise in managing and delivering the GDA- Global Delivery Attestation Annual review, Scope creep review, Reg. K review, and post-transition review.

1. Restorative - You are adept at dealing with problems. You are good at figuring out what is wrong and resolving it.

2. Harmony -You look for consensus. You don’t enjoy conflict; rather, you seek areas of agreement.

3. Individualization-You are intrigued with the unique qualities of each person. You have a gift for figuring out how different people can work together productively

4. Developer -You recognize and cultivate the potential in others. You spot the signs of each small improvement and derive satisfaction from evidence of progress.

5. Responsibility-You take psychological ownership of what you say you will do. You are committed to stable values such as honesty and loyalty.

Accelerate Certified Leadership Management

• Age: 33
• Father's Name: T.M. Soman Achary
• Mother's Name: Radha Money
• Date of Birth: 10/04/89
• Nationality: Indian

With the above brief introduction about me, I wish to offer my candidature for a suitable role and request you to provide me an opportunity to contribute my mite to the growth and prosperity of your esteemed organization.