Suraj Yadav

Processed payroll for approximately 1,000 employees within required time frames.
Validated employee time and attendance records to ensure accurate payroll calculations.
Managed end-of-financial-year payroll, balancing, and producing payment summaries through STP.
Handled Superannuation, PAYG, and Payroll Tax calculations and payments efficiently.
Identified and rectified overpayments through robust data validation processes.
Provided guidance to employees on payroll-related inquiries and issues.
Maintained payroll software systems, implementing new features and processes as needed.
Oversaw onboarding process for new hires, ensuring smooth payroll integration.

Managed payroll processing for India using Workday and SAP, ensuring accuracy and compliance with local regulations.
Utilized HRIS tools for data management, reporting, and analytics, including Workday and ADP.
Conducted payroll reconciliations and audits to uphold data integrity and resolve discrepancies.
Collaborated with HR and finance teams to address payroll inquiries and implement best practices.
Generated reports and analyzed payroll data to support strategic decision-making.
Monitored Singapore payroll laws to guarantee compliance and mitigate risks.
Recommended improvements based on research into HR developments and trends.
Optimized HR processes through effective system management, enhancing user experience.

Managed and administered employee benefits programs, including health insurance and retirement plans.
Processed benefits payroll, vendor transactions, and demographic files to ensure compliance.
Resolved customer inquiries promptly, enhancing overall satisfaction with effective solutions.
Collaborated with teams for annual enrollments, facilitating a seamless client experience.
Maintained knowledge of laws and regulations to mitigate risks in benefits administration.
Addressed employee concerns and managed conflicts while developing HR solutions.
Conducted effective meetings to communicate policies and engage employees at all levels.
Streamlined benefits processing through cross-functional collaboration, improving operational efficiency.

Delivered exceptional telephonic support to credit card customers, promptly addressing inquiries and resolving issues.
Managed high call volume, consistently meeting and exceeding performance metrics for response time and customer satisfaction.
Collaborated with internal teams to escalate complex issues, enhancing service delivery standards.
Ensured prompt attention to employee issues, facilitating swift resolution of challenges.
Strictly adhered to policies, procedures, and regulatory guidelines while performing duties.