SURAJ DEV NATH
Process Quality Team Leader
PUNE
Summary
OBJECTIVES:
To seek and maintain full-time position in Refrigeration industry (Home and commercial Appliance & HVAC) that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
CAREER SUMMARY:
- B-tech with 13 years of experience in Home and Commercial Appliance(Refrigerator, Air Conditioner, VC Cooler, Deep Freezer, Pastry Cooler & Chocolate cooler and HVAC.
- I am in charge of service training, as well as PQC, FQA, and OQC.
- I am knowledgeable about SPC, FMEA, 8D, A3, DMAIC, PDCA, and PPAP documentation, as well as 7QC tools.
- Practical experience as a highly effective, meticulous, and gifted quality assurance engineer with a background in creating and putting into place efficient quality control structures and procedures in a manufacturing and corporate setting.
- Proven success supporting all levels of management and meeting deadlines while having a strong background in customer service.
- Analysis of field complaints, creation of technical bulletins, creation of the CCF register and information for customers, and FFR calculation.
Overview
12
12
years of professional experience
7
7
years of post-secondary education
Work History
Process Quality Team Leader
IFB Refrigeration Ltd
Pune
09.2021 - Current
- Working in refrigerator and Air Conditioner green project (before factory installation to mass production)
- Prepare SOP & policies for managing and operating the shop floor(Line stoppage policy, Unloading policy, Inspector evaluation SOP, Brazier Evaluation SOP, PQC SOP)
- To monitor and inspect the operations are running for specific products.
- I am in-charge of recording any changes or testing done towards the product
- Always have to ensure all the products delivered as per standard.
- Proven ability to develop and implement creative solutions to complex problems.
- Demonstrated creativity and resourcefulness through the development of innovative solutions.
- Strengthened communication skills through regular interactions with others.
- Identified issues, analyzed information and provided solutions to problems.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Developed strong communication and organizational skills through working on group projects.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Gained strong leadership skills by managing projects from start to finish.
- Use statistical analytical tools like SPC to validate all shop floor-critical parameters.
- Conduct both inspector and critical process evaluations.
- When a new model is developed, have a PQ event and present it at management meetings.
- During new model development prepare and release Q gate document .
Quality Assurance Deputy Manager
Western Refrigeration Pvt. Ltd.
Sanjan, Gujrat.
10.2018 - 08.2021
- Self-motivated, with a strong sense of personal responsibility.
- Applied effective time management techniques to meet tight deadlines.
- Proven ability to learn quickly and adapt to new situations.
- Strengthened communication skills through regular interactions with others.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Gained strong leadership skills by managing projects from start to finish.
- Completed paperwork, recognizing discrepancies and promptly addressing for resolution.
- Delivered services to customer locations within specific timeframes.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Prepare service training manual
- Prepare technical bulletin for refrigerator if any 4M change in process or design.
- Training conduct for new development product as well as existing product to all service partner and team members.
- Projects for Reduction process failure as well as Field improvement & Shop floor rejection improvement
- Drive continuous improvement activities (Process, Facilities, Man, and Materials).
- Involvement in New product Development & performing Product Testing.
- Ensure effectiveness, improvements and awareness regarding 8D
- To enhance Quality level of products with continuous improvements and to implement Quality strategy.
- Identify training needs and make training plan & execution
- Responsible for interdepartmental ISO 9001:2015 document preparation & preservation for Long Term.
- Ensuring non-conforming products are identified and placed on restriction.
Process Quality Senior Engineer
Haier Appliances India Pvt. Ltd
Pune, Maharashtra
03.2013 - 09.2018
- Responsible for Service training, Quality Control and Quality assurance shift in charge, It is my responsibility to prepare and train service members
- For strengthen inspection daily do blind test of all inspector as per plan
- Prepare service training manual
- Prepare technical bulletin for refrigerator
- Training conduct for new development product as well as existing product to all service partner and team members
- Visit significant field complaints, offer solutions, and provide manufacturing staff with input on how to improve processes
- Multiskilling training to Inspector/Operator & staff for skill up gradation
- Process audit & Product audits as per system requirement
- Projects for Reduction process failure as well as Field improvement & Shop floor rejection improvement
- To enhance Quality level of products with continuous improvements and to implement Quality strategy
- Daily FPA activity for FG & semi-Finished product
- Responsible for weekly and monthly quality performance reports
- Identify training needs and make training plan & execution
- Awareness of regulatory requirement and customer service expectations.
Trainee Engineer
Minda Stonebridge India Ltd, IFB Industries Ltd
Pune, Maharashtra.
01.2011 - 03.2013
- Responsible for first piece approval i.eFPA of each process and allow for mass production
- Check all components & m/c before printing by process audit.
- Checking all SMT process CTP/CTQ
- Monitoring and auditing of products
- Keeping quality documentation up to date
- Coordinating the investigation of customer complaints
Education
B-tech Engineering - Electronics and Telecommunication Engineering
PKACE
Bargarh, Odisha, India. 06.2006 - 07.2010
Associate of Science - Science
AVM College Under Council of Higher Secondary Education (CHSE)
Odisha, India. 04.2002 - 05.2004
High School Diploma -
Sri Aurovindo High School, Board of Secondary Education (BSE)
Odisha, India. 04.2001 - 03.2002
Skills
Team building and leadership
Quality improvement leadership
Quality Control Processes
Quality Management Processes
FMEA
SPC
MSA
PPAP
Six Sigma Green Belt
DMAIC
A3
8D
PDCA
7 QC tools
Process Validation
Accomplishments
- Green field project member from factory installation to mass production.- IFB Industries Ltd.
- Visited South Korea For Machine Inspection.- IFB Industries Ltd.
- Quality Campaign Drive successfully.- IFB Industries Ltd.
- Best Innovation Award by Plant Head.- Western Refrigeration
- Successfully completed Quality Month Program.- Western Refrigeration
- Got Rank No-1 In Gas leakage project in state level Goa-IFB Industries Ltd.
- Got GOLD MEDAL for best functional employee of the year -2014.- Haier Appliance India Pvt. Ltd.
- Visited to China for New Product development.- Haier Appliance India Pvt. Ltd.
- Promoted as a LQC Team Leader (Manage LQC Team)-Jan 2018- Haier Appliance India Pvt. Ltd.
Improvement project:
- Green field project at IFB refrigeration from factory installation to mass production.
- Quality Campaign Drive successfully.- IFB Industries Ltd.
- Got First Prize In Gas leakage project in state level Goa-IFB Industries Ltd.
- No cooling PPM reduction by 40%- Western Refrigeration Pvt. Ltd-Apr’ 2019
- Evacuation fail PPM reduction by 40%- Western Refrigeration Pvt. Ltd-Sep’ 2019
- Gasket gap /Gasket rolling reduction - Haier Appliance PVT LTD- July’18
- Door dent improvement - Haier Appliance PVT LTD- Mar’ 17
- System rework Reduction task in - Haier Appliance PVT LTD- Mar’16
- Joint Leak Reduction - Haier Appliance PVT LTD- Feb’15
- No gas charging Reduction task in - Haier Appliance PVT LTD- June’14
Timeline
Process Quality Team Leader
IFB Refrigeration Ltd
09.2021 - Current
Quality Assurance Deputy Manager
Western Refrigeration Pvt. Ltd.
10.2018 - 08.2021
Process Quality Senior Engineer
Haier Appliances India Pvt. Ltd
03.2013 - 09.2018
Trainee Engineer
Minda Stonebridge India Ltd, IFB Industries Ltd
01.2011 - 03.2013
B-tech Engineering - Electronics and Telecommunication Engineering
PKACE
06.2006 - 07.2010
Associate of Science - Science
AVM College Under Council of Higher Secondary Education (CHSE)
04.2002 - 05.2004
High School Diploma -
Sri Aurovindo High School, Board of Secondary Education (BSE)
04.2001 - 03.2002