Surajdev Pandey
Mumbai
Summary
Expert network engineer with 4+ years of experience in designing, implementing and maintaining networks. Recent Certified with Cloud Certification,with technical, and problem-solving skills. Detail-oriented and able to learn new concepts quickly. Adept Telecommunications Engineer with passion for emerging technology and detailed knowledge of delivery services and products. Seeking position with leading telecom firm. Goal-oriented professional with experience in settings. Forward-thinking when reviewing project requirements to determine precise solutions. Composed professional when working under tight schedules and limited budgets to achieve innovative designs meeting and exceeding objectives.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Operation & Maintenance Supervisor
Prose Technologies Ind. Pvt. Ltd
Thane
2023.06 - Current
- Collaborated with cross-functional teams in implementing 5G infrastructure, including 5G architecture and cloudRAN technology -Telco.
- Utilized expertise in 4G technology to improve network performance.
- Resolved grievances of customers in a timely manner, assuring their contentment.
- Managed the development of project deliverables in accordance with established quality standards.
- Facilitated resource allocation among various teams for seamless project delivery
- Led team of 15 employees in daily operational tasks.
- Demonstrated expertise in RF optimization and effectively managed customer interactions.
- Ensured smooth operation of ENb and GNb equipment for 4G and 5G sites, conducting daily outage maintenance.
- Oversaw UBR Enterprise functions.
- Optimized network performance through skilled use of Cisco Router and L2 Switches
- Ensured the smooth operation of WiFi facility.
- Handling KPI sheets daily outages
- Developed and implemented operational policies and procedures to ensure efficiency and accuracy of workflows.
- Maintained accurate records of employee performance, attendance, leave requests, and disciplinary actions.
- Tracked progress on projects and provided timely feedback to staff members.
- Conducted weekly meetings with team members to discuss upcoming tasks and project deadlines.
- Recruited, hired, trained, mentored, coached, evaluated, and terminated staff as necessary.
- Performed monthly inventory checks to ensure sufficient stock levels for all products.
- Ensured compliance with workplace safety regulations by providing training sessions for all staff members.
Operation & Maintenance Engineer
Prose Technologies Ind. Pvt. Ltd
Thane
2022.02 - 2023.05
- Configured and maintained various network devices such as routers, switches, firewalls.
- Installed and configured new hardware and software components related to networking issues.
- Successfully oversees WiFi, ISC, 4G, and Enterprises' KPI monitoring.
- Carried out preventive maintenance on multiple systems and components involving lubrication, cleaning, repairs, and replacements.
- Conducted regular inspections to ensure compliance with safety regulations.
- Developed preventative maintenance strategies to reduce downtime of machinery and equipment.
- Provided technical support to operational staff regarding maintenance operations.
- Created reports on performance metrics, such as machine uptime and downtime rates, and the number of repairs performed.
- Maintained detailed records of all repair activities for future reference purposes.
- Carried out periodic calibration checks on instruments used in operation and maintenance processes.
- Collaborated with vendors to obtain quotes for replacement parts or services, when required.
- Understood and followed oral and written directions.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Created detailed designs for new products, components, and systems.
- Identified customer needs and developed solutions based on user feedback.
Trainee Engineer
Telecom Engineering Services
New Delhi
2019.12 - 2022.12
- Developed, tested, and evaluated microwave components and systems to meet design specifications
- Analyzed test results to identify any potential issues with the system or component.
- Diagnosed and fixed multifaceted microwave communication systems.
- Analyzed and recommended improvements to the functioning of existing microwave systems.
- Performed maintenance on a variety of microwaves, including power amplifiers, antennae, and waveguides.
- Installed, maintained, and upgraded various network components, including routers, switches, and firewalls.
- Assisted in the development of installation plans for new networks and systems.
- Provided technical support to customers on site or remotely, via phone or email.
- Configured wireless devices, such as access points, bridges, and antennas.
- Assisted senior engineers with the development of product designs and prototypes.
- Collaborated with vendors and clients in meetings to establish project requirements.
- Provided technical support for engineering staff during installation activities.
- Installed, configured, and tested new BTS equipment in accordance with customer specifications.
- Performed regular maintenance checks on BTS systems to guarantee optimal performance.
- Performed complex troubleshooting on BTS hardware and software components.
- Conducted site surveys to assess the suitability of sites for installation of BTS equipment.
Education
Master Certification in AWS & Azure Cloud Technolgy - Cloud Technology
I.T. VEDANT
Thane-Mumbai2024-09
Bachelor of Technology - Computer Science And Engineering
Bansal Institute of Engineering & Technology
Lucknow, India10.2020
Master of Technology - Computer Science
Bansal Institute of Engineering & Technology
Lucknow, IndiaSkills
- Cloud Technologies
- Data Analytics
- Strategic Planning
- Familiar with AWS
- 5G Architecture
- Operations Management
- LAN/VLAN/VPN
- Routing/Switching
- Network troubleshooting
- RAN 4G
- Complex Problem-Solving
- Operation & Maintenance handling
- Process Monitoring and Improvement
- Goal-Oriented
- Process Improvement
- Processes and Procedures
- Network analysis
- Testing Coordination
- Critical Thinking
Certification
- AWS Certified Cloud Practitioner
- AWS Certified Solutions Architect - Associate
- AWS Certified Developer - Associate
- AWS Certified SysOps Administrator - Associate
Languages
Hindi
First Language
English
Intermediate (B1)
B1
Timeline
Operation & Maintenance Supervisor
Prose Technologies Ind. Pvt. Ltd
2023.06 - Current
Operation & Maintenance Engineer
Prose Technologies Ind. Pvt. Ltd
2022.02 - 2023.05
Trainee Engineer
Telecom Engineering Services
2019.12 - 2022.12
Bachelor of Technology - Computer Science And Engineering
Bansal Institute of Engineering & Technology
Master of Technology - Computer Science
Bansal Institute of Engineering & Technology
- AWS Certified Cloud Practitioner
- AWS Certified Solutions Architect - Associate
- AWS Certified Developer - Associate
- AWS Certified SysOps Administrator - Associate
Master Certification in AWS & Azure Cloud Technolgy - Cloud Technology
I.T. VEDANT
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