Surajit Banerjee

• Collaborations with Finance ops teams across globe ( AP, AR and GL) for FLS and Service provider
• Work with Regional Finance controllers to solve problems and address pain points from Month end closure activities
• Review all issues and resolve them to ensure minimal impact on BAU operations
• Act as Transformation lead from FLS and engage service provider in delivering all transformation projects
• Liaise, mediate and negotiate on contractual issues arising during the contract tenure
• Act as vendor relationship manager in stabilizing the contract and adherence to performance standards
• Assist in transitioning and migrating work scope from regional hubs to the service providers
• Scoping of activities with aim to look at 100% service placement and E2E process with Service provider
• Tracking budget in conjunction with the India Finance team and ensuring reporting
• Self-motivated, with a strong sense of personal responsibility.
• Excellent communication skills, both verbal and written.
• Proven ability to learn quickly and adapt to new situations.
• Skilled at working independently and collaboratively in a team environment.
• Adaptable and proficient in learning new concepts quickly and efficiently.

Global lead to execute transitions/projects/programs for strategic joint venture, vendor partners and captive units

• Was engaged in effective management of the JV acquisition program.
• Delivering presentations, Updates & briefings to Senior leadership on progress
• Manage high-value projects within cost, quality and timeframe targets through professional team coordination.
• Execution Lead for global consolidation multiyear program of more than 4000head count across multiple geographies, joint ventures and hubs of
  State Street
• Mentor and guide Project Managers in effective and timely delivery of projects to clients/vendor relationships
• An effective leader, strategic problem solver, innovative communicator with proven collaborative abilities in leading teams
• Tracking trends and suggesting enhancements to existing project
• Demonstrated proficient leadership skills to motivate employees and build competent teams.
• Recognized by the Joint venture leaders for effectively managing relationships in difficult situation, build connections and nurture relationships
• Appreciated and recognized for more than 90% timely delivery of projects on time across multiple functions.
• Reviewed performance against targets, appropriately identifying and managing risks and opportunities.
• Applied successful project management techniques to enable project delivery within budgetary and time constraints.
• Utilized in-depth knowledge of client contracts to define project scope, objectives and delivery.
• Outlined and executed strategic risk avoidance and mitigation plans to keep projects aligned with objectives
• Led cross-functional teams for the successful completion of major projects, resulting in increased efficiency and client satisfaction.
• Collaborated with senior management to develop strategic initiatives and long term goals.
• Identified opportunities to improve business process flows and productivity.
• Established a culture of continuous improvement, fostering innovation and driving sustainable growth across the organization.

• Establish organized ways of working through structured Governance Model and Escalation Matrix
• Maintained thorough working knowledge of legislative standards to lead and deliver compliant projects.
• Spearheading migration process from onshore/Offshore Clientele to TCS delivery locations across geographies
• Actively work with Solutioning team to create presentations for Client and RFP responses
• Successfuly Completed 150 FTE for TD Bank (Toronto Dominion) at multiple sites of TCS related to VISA Fraud operations
• Recognized and awarded for 500 FTE offshore delivery center set up for HSBC client before schedule date
• Recognized and awarded for on time setup of 200 FTE delivery center for Bajaj Finserv
• Achieved Star Performer accreditation for setting up centers for multiple clients before schedule delivery date
• Carried out diligent risk assessments to ensure viable delivery of compliant, cost-effective projects.
• Successfully managed multiple projects simultaneously by prioritizing tasks according to urgency, resource availability, and alignment with organizational goals.
• Planned, designed, and scheduled phases for large projects.
• Identified plans and resources required to meet project goals and objectives.
• Monitored project performance to identify areas of improvement and make adjustments.

• Plan for scope, timelines, resources, milestones, deliverables Etc. of Project(s) within a Program with the objective of delivering projects as per time, cost, and quality
• Managing People, Process, Technology, Contract & Finance related activities required to set up and stabilize operations across globe
• Setting up IT developments projects for Dev, Testing and Prod support related activities for vendors (Infosys, TCS, Accenture, IBM)
• Improved client relationships, consistently meeting or exceeding project expectations and maintaining open lines of communication.
• Led cross-functional teams to successful project completions, improving team cohesion and productivity with effective leadership strategies.
• Successfully completed more than 35 transitions across regions globally
• On time delivery of more than 200+ FTE across multiple functions of retail banking, wholesale banking, Global markets etc
• Developed strong relationships with stakeholders through regular communication updates, fostering trust and confidence in the team''s ability to deliver results.
• Met project deadlines without sacrificing build quality or workplace safety.
• Coordinated with cross-functional teams to resolve project issues and mitigate risks.

• Managed daily operations, delegating tasks appropriately to ensure smooth functioning of the facility.
• Coordinated with other departments to improve overall company efficiency and effectiveness.
• Coordinated with General Manager in different operational issues and promotional activities.
• Boosted customer satisfaction by addressing inquiries promptly and resolving issues effectively.
• Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
• Team Manager of 25 resources managing payment authorization for mortgages
• Appreciated for identifying and saving potential Unsecured lending (280,000 GBP)
• Achieved recognition for contribution to managing volumes effectively without any overtime.
• Enhanced employee productivity through regular training sessions and performance evaluations.
• Optimized employee schedules by balancing company priorities with staff leave requests and shift preferences
• Maintained accurate records of all transactions within the department to facilitate transparent reporting systems.