Surajit Pain
Bankura
Summary
Experienced Food and Beverage Supervisor with a strong track record in managing operations, training staff, and ensuring high-quality service delivery. Skilled in overseeing team performance to meet guest needs, maintaining cleanliness and organization, and implementing standard operating procedures. Passionate about creating exceptional guest experiences and fostering teamwork in a fast-paced environment.
Overview
7
7
years of professional experience
Work History
Food and beverage service sr supervisor
Itc fortune muruli park
Vijayawada
10.2025 - Current
- Supervised daily operations of food and beverage service ensuring timely and quality service delivery.
- Trained and managed service staff to enhance performance and customer satisfaction.
- Monitored compliance with hygiene and safety standards to ensure a safe dining environment.
- Developed and implemented standard operating procedures to improve efficiency and consistency in service.
- Handled guest inquiries and resolved complaints to maintain high service standards.
In room dining supervisor
ITC fortune tirupati
Tirupati
11.2024 - 10.2025
- Supervised daily in-room dining operations to ensure timely and accurate delivery of orders.
- Trained and managed a team of in-room dining staff to maintain high service standards.
- Monitored inventory levels and placed orders to maintain adequate stock.
- Handled guest complaints and special requests efficiently to ensure a positive dining experience.
Banquet supervisor
ITC fortune park puspanjali
05.2024 - 11.2024
- Managed banquet team to ensure smooth event execution and high guest satisfaction.
- Coordinated with kitchen and service teams for timely food delivery.
- Conducted training sessions on service standards and guest interaction.
- Resolved guest issues promptly to enhance overall satisfaction.
Food and beverage service captain
Lords hotel and resort
10.2023 - 05.2024
- Supervised team of servers to ensure exceptional guest experiences.
- Managed daily operations of dining services at a luxury resort.
- Oversaw inventory management for dining supplies and equipment.
- Implemented process improvements to enhance service efficiency.
Food and beverage service senior steward
Bloom hub
10.2022 - 10.2023
- Trained and supervised a team of servers and bartenders
- Maintained inventory and controlled costs
- Ensured customer satisfaction through prompt and efficient service
- Coordinated with kitchen staff to ensure timely delivery of food orders
- Implemented new procedures to improve efficiency
- Managed event bookings and organized special events
Food and beverage service steward
Lemon tree primer
04.2022 - 10.2023
- Managed daily operations of the food and beverage department
- Provided exceptional customer service to guests
- Maintained cleanliness and organization of dining areas
- Collaborated with team members to ensure efficient service
- Trained new staff members on company policies and procedures
- Assisted with inventory management and ordering supplies
- Resolved guest complaints in a professional manner
- Maintained high hygiene standards in accordance with company protocols
Food and beverage service steward
Abesultly berbque
09.2021 - 04.2022
- Managed dining area
- Provided exceptional customer service
- Took orders and delivered food and drinks
- Maintained high standards
Food and beverage service on job trainee
Bloom suits
Bengaluru
01.2019 - 06.2019
- Assisted in setting up and maintaining F&B stations
- Took orders and served food and beverages to guests
- Provided excellent customer service and handled guest complaints
- Promoted and upsold menu items to enhance revenue
Education
High school -
Hirbandh High school
Kolkata, IndiaHigh school -
Hirbandh High school
Bankura, IndiaSkills
- Team leadership
- Staff training
- Inventory management
- Guest service excellence
- Operational efficiency
- Safety compliance
Websites
Hobbies and Interests
- Reading
- Fishing
- Photography
- Video games
- Cooking
- Bike riding
Personal Information
- Date of Birth: 04/18/99
- Nationality: India
Languages
- Hindi
- Bengali
- English
- Hindi
- Bengali
Timeline
Food and beverage service sr supervisor
Itc fortune muruli park
10.2025 - Current
In room dining supervisor
ITC fortune tirupati
11.2024 - 10.2025
Banquet supervisor
ITC fortune park puspanjali
05.2024 - 11.2024
Food and beverage service captain
Lords hotel and resort
10.2023 - 05.2024
Food and beverage service senior steward
Bloom hub
10.2022 - 10.2023
Food and beverage service steward
Lemon tree primer
04.2022 - 10.2023
Food and beverage service steward
Abesultly berbque
09.2021 - 04.2022
Food and beverage service on job trainee
Bloom suits
01.2019 - 06.2019
High school -
Hirbandh High school
High school -
Hirbandh High school