SURAJ K GUPTA
MUMBAI
Summary
Dedicated Ecommerce & Digital professional with history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Sr. Account Manager- Amazon
Ignis Infra-Tech Solutions Pvt.Ltd
Mumbai
06.2022 - Current
- Carried out day-to-day duties accurately and efficiently.
- Learned new skills and applied to daily tasks to improve efficiency and productivity.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Participated in continuous improvement by generating suggestions, engaging in problem-solving activities to support teamwork.
- Worked within applicable standards, policies and regulatory guidelines to promote safe working environment.
- Developed and maintained courteous and effective working relationships.
- Completed paperwork, recognizing discrepancies and promptly addressing for resolution.
- Worked to maintain outstanding attendance record, consistently arriving to work ready to start immediately.
- Delivered services to customer locations within specific timeframes.
- Drove operational improvements which resulted in savings and improved profit margins.
- Received and processed stock into inventory management system.
Ecommerce & Digital Marketing Manager
DrmrZz.Digital
New Delhi
07.2020 - 02.2022
- Established, initiated and optimized business development strategies based on company targets, product specifications, market data and budget factors.
- Continually maintained and improved company's reputation and positive image in markets served.
- Built and strengthened strategic relationships with vendors, advertising agencies and leading industry partners.
- Directed marketing projects through conceptual planning, schedule management and final implementation.
- Enhanced profitability to achieve marketing objectives and drive productivity and growth from concept to implementation.
- Considered business demands and customer preferences when developing pricing structures and marketing plans.
E-Commerce Operations Manager
Amazon (Multi Seller Flex)
Kanpur
01.2019 - 07.2020
- Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions.
- Provided exceptional services and pleasant shopping experiences to retail customers.
- Prioritized helping customers over completing other routine tasks in store.
- Conducted product demonstrations to highlight features and redirect objections to positive aspects.
- Worked to meet or exceed special targets for credit card applications, special donations and specific product promotions.
Education
MBA - Digital Communications And Media
SKU
MP06.2023
Bachelor of Science - Mathematics
CSJMU
KANPUR07.2016
12TH
KVLIC
KANPUR07.2013
10TH
KVLIC
KANPUR07.2011
Skills
- ECommerce Account Management
- Optimization of sales and increase conversion rates
Analyze internal data - Develop pricing strategies for the e-commerce store
- Returns management
- Plan promotional campaigns such as contests or giveaways
- Plan advertising campaigns, including deciding on media channels
- Develop SEO and SEM strategies
- Evaluate website design and discuss plans to improve
- Initiate market research studies
- Provide marketing or technical advice to clients
- advertising, promotions, and marketing staff and oversee their daily activities
Certification
Amazon Trained Ecommerce Specialist (ATES)
Hobbies
Listening Audiobooks
Reading Self Help Books
Travel
Helping Peoples
Public Speaking
Languages
Hindi
Advanced (C1)
English
Intermediate (B1)
Timeline
Sr. Account Manager- Amazon
Ignis Infra-Tech Solutions Pvt.Ltd
06.2022 - Current
Ecommerce & Digital Marketing Manager
DrmrZz.Digital
07.2020 - 02.2022
E-Commerce Operations Manager
Amazon (Multi Seller Flex)
01.2019 - 07.2020
MBA - Digital Communications And Media
SKU
Bachelor of Science - Mathematics
CSJMU
12TH
KVLIC
10TH
KVLIC
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